2nd Chance Appliance is by far the most dishonest company I have ever dealt with. One lie after another. Kyndell told us on Aug. 15th that his wife would order motor for our dishwasher immediately. Needless to say motor was never ordered. First excuse given to agent from LG appliance who contacted Tonia (c o-owner ) was that she thought her husband had ordered. Attempted 9 times to contact 2nd Chance, they would not answer phone call from my number. Friend call over to listen and witness conversation. We used her phone to call, and Kyndell immediately answered. Again said his wife had ordered part, and she would call when she got back from picking kids up from school to give us order number. He proceeded to smart off and state "I suppose you are going to check us out". I contacted LG this morning only to be told part was not ordered. I texted Kyndell and told him he hadn't needed to lie if he didn't want to do job he should have said so. Proceed to tell him now it would end up in court, and it would cost him a day off work as well as damage his reputation. Within 5 minutes I got a very nasty call telling me it was LG's fault we didn't have part, and go ahead and take him to court, and if I said anything against him he would be taking me to court. This was followed by an e-mail from wife, full of lies as usual. Contacted my credit card company to have charges reversed. If not reversed I will be filing a court case against these liars. I wouldn't recommend this company to my worse enemy. Glad that I live in an area of professional people so word of there actions will spread rapidly among the community. Hopefully it will spare someone else from dealing with individuals who are only in business to scam people. Would give them a minus 100 if possible. read more