I must say, customer service with this company is the best! After 5 years with their install of my…read moreroof, the rain stays out and the a/c pumps cold. I am in a business group with one of the sales reps and he always stresses their customer service and their quality.

From the owner: We Specialize in New & Used Heavy Equipment And Parts…read more We specialize in new & used heavy equipment and parts. Servicing all over the world out of Miami, FL for over 30 years! Our inventory consists of a wide range of construction equipment and machinery to suit all your needs.

I worked here, for about 3 days, as a mechanic. They had absolutely no company orientation, no…read moreintroductions to the other employees, no "this is our fire extinguisher" or " this is our eyewash station." Nothing. I was assigned, by the General Manager, not the forever-missing-in-action Service Manager to replace an engine on a piece of sports field maintenance equipment. They (the shop) had ordered the WRONG replacement engine. After two days of trying to mount the new engine, I went to the GM and informed him that they had ordered the wrong engine. His reply..."make it fit." After the third day, I turned the project over to another mechanic to waste his time with. I was told to jump on the huge industrial forklift (on which I had never been trained nor licensed to drive). I was told to go into the back lot behind the building and pick up a zero-turn mower for repair. Mind you, when you bring a piece of equipment in, it gets a repair tag, then gets put out in the back lot, which is not paved and is wide open to the weather. Nothing but disorganized rows of equipment to be repaired. At least 50 machines that people were waiting on. Anyway, when I backed the giant forklift out of the shop, I discovered it had NO brakes. Imagine a heavy equipment repair shop operating with a forklift with no brakes! I turned off the forklift, went back into the shop, gathered my tools, got in my car and drove away. Oh, I forgot to mention, when the mechanics clocked out for lunch every day, only half came back to finish the day. Their buddies clocked them back in after lunch. This place sucked, which is probably why they went out of business. Good riddance. On the upside, Everglades Equipment on S. Krome Avenue is a top-notch John Deere shop. Please pay them a visit. Highly recommended, and I don't even work there.

TERRIBLE PEOPLE!!!! HORTIBLE CUSTOMER service!!! bunch of liars. picked up my tractor just to have…read moresome belts changed. took them 3 weeks to do it and the tractor still doesn't work. made the mistake of paying them before testing the tractor called them the next day (that was 2 weeks ago) and they haven't even called me back. bunch of crooks. i wouldn't even give them half a star, but it won't post without a rating

Scam artist rollback hours on machines says they're newer than they are has had several court cases…read moreover this same practices

In October of 2023, my company purchased, what we were made to believe through their documentation,…read morewas "fully serviced' 2019 Takeuchi TL-6 Turbo 2 Speed. Since we purchased this machine, we have gone through unbelievable equipment malfunctions. Whereas it has not even been able to complete 1 job, in facing continuous breakdowns. We have already spent over $10,000.00 in repairs, from reputable repair facilities, and we cannot afford to continue spending money on a machine, which there is no guarantee after the 10th repair it will finally be the final repair to bring to proper working condition. This machine was purchased by Pro Quip LLC at an equipment surplus auction and resold to my company within days of their purchase. Additionally, it was advertised as a "fully serviced" 2019 Takeuchi TL-6 Turbo 2 Speed." When in fact it is a 2018 Takeuchi TL-6 Turbo 2 Speed, not serviced. It briefly worked for the 3-minute original purchase demonstration, at the Pro Quip LLC facility. However, once it was put to practical use in the field, it would overheat along with many other issues. My company has filed a lawsuit against Pro Quip LLC (Case # COCE24021907 in Broward County, Florida). Additionally, they have a disclaimer on there website regarding the machines they sell. Which states that they wont warranty anything and cant even confirm the information they are providing; such as the Year, Make, Hours, or Model is accurate. How is this business, in business??

Chuck in the service department has been extremely helpful in fixing my lawn care equipment…read morerecently and would highly recommend him to anyone . Thank you!!!

I went to Green Thumb in Coral Springs. I did not realize that service with Ms. Jeri Mckay was so…read morephenomenal. This lady went above and beyond patience with me while I made a purchase on the Echo 225. Ms Jeri was an educator. She took time to teach me the best way to keep my tool safe and durable .I remain convinced that all my family and friends, me, must make the right choice by using the tools from Green Thumb most important thing is that service from Ms. Jeri MC kay is unparalleled carl J

They were DT Mowers and located 2 miles south of their present location. After a divorce Toni…read morerenamed the business and moved North. Still does good work at reasonable prices.

They are a bunch of the nicest people you would want to work with…read more I was so please with their help with my yard mower and the professional help they gave. I would recommend them to any one who needs a service for their equipment

I am writing to formally express my concerns regarding the level of customer service and…read morecommunication I have experienced with the service department at your Naples branch. Less than five months ago, I purchased a new blower from your company. Approximately one month ago, I brought the equipment to the Naples location for what I understood would be a minor carburetor adjustment. Since leaving the blower for service, I have not received any update, call, or communication from the service department regarding its status, the anticipated completion date, or whether any additional work may be required. I find this lack of communication extremely disappointing, particularly given that the equipment is still relatively new and was brought in for a seemingly minor adjustment. As a customer, I should not have to repeatedly seek information about equipment that has been in your service department for an extended period of time. When I recently visited the Naples branch to request an update, the staff was unable to provide meaningful information regarding my blower or its service status. Instead, I was referred to the Northport branch. This was frustrating, as the equipment was dropped off at the Naples location, and I expected the Naples service department to have access to the necessary information and be able to communicate directly with me about my service request. The issue is not only the delay itself, but also the apparent lack of organization, accountability, and customer communication within the Naples service department. I would appreciate an immediate update on the current location and condition of my blower, the work that has been completed or remains to be completed, and a clear estimate of when it will be ready for pickup. I also ask that this matter be reviewed so that future customers do not experience the same lack of service and communication. I selected your company expecting reliable products and professional support after purchase. Unfortunately, my experience with the Naples branch has not met those expectations. Please contact me as soon as possible with a complete update regarding my equipment and the status of the requested carburetor adjustment

I own a CAT 289D3 skid steer along with three other Caterpillar machines. Less than a month after…read morethe warranty expired, I had to replace the alternator. A few weeks later, the 289 began sputtering and eventually shut down completely. After contacting Kelly tractor and their roadside service team, the machine was diagnosed with a collapsed fuel tank. Initially, I was informed that the issue was being classified as owner/operator negligence, leaving me facing a repair bill of approximately $7,500. As a small business owner, that was a significant and unexpected financial hit. Fortunately, my sales representative, Patrick, who has always been outstanding to work with, referred me to Dave Marin. I cannot say enough about Dave's professionalism, diligence, and commitment throughout this process. He maintained excellent communication, explored every possible solution, and advocated on my behalf every step of the way. Caterpillar ultimately recognized that the collapsed fuel tank was the result of an engineering-related issue rather than operator negligence. Thanks to Dave's persistence and dedication, my machine was repaired, and the $7,500 charge was waived. I would also like to thank Steve for his efforts behind the scenes in helping move this process forward. Experiences like this remind me that great equipment is important, but great people and customer support make all the difference. Thank you, Patrick, Dave, Steve, Kelly Tractor and Caterpillar for standing behind your customers.

Unethical company. Our Wetlands should have never been sold for your headquarters. shame on Miami…read moreDade commissioners! Google them what you read about them is disappointing. Who is really benefiting here. and why are they worth distroying our everglades!

Great service quick turnaround reasonably priced, highly recommend if you're looking to get your…read morepower washer fixed

Excellent service! Honest assessment regarding the value to repair or replace our pressure washer…read moreand generator. I trust their judgement. I value the ability to repair and renew equipment instead of filling the landfills. I highly recommend this company.