Called these folks for a lockout. Dispatcher sounded rushed. She told us it would be less than an…read morehour. Locksmith called 15 minutes later and said he would be there in 35 minutes. Two hours later he was no where to be found and the dispatcher could not reach him either. Her only solution was to say "well I guess you can just cancel with us". Wasted over 2 hours waiting. Use The Locksmith Company in Alabaster. Quick and showed up when they said they would.

I was away from home and my 2 year old grand daughter decided to lock the door on my wife, this…read morecompany responded and had the door opened within 15 minutes after receiving the call. The service technician was very friendly and understanding, I would and will recommend their services to all and would use them again.

Lost all of my keys, and Ethan was great in getting me a new truck key asap. Honest about his…read morepricey and on time when he said he'd be here. Hopefully I never lose my keys again, but if I do I wouldn't hesitate to call him again.

Worked until the job was 100% completed, appreciated his thoroughness. Very knowledgeable and…read moreworked with me and selecting replacement door hardware.

These guys are total pro's. It does not make a bit of difference what you buy or home much your…read morepurchase is. I had the simplest of simple requests. A replacement lock for a condo's mail box. You would think that is an easy fix. You would be wrong. I took me three tries with Amazon. Then I gave up and tried Harbison. The First lock did not work, not their fault. I went back for the other lock choice. That took back the first lock even though I said it was my fault. GREAT company, I highly recommend them. Thank you guys for all your help.

Prompt, good communication, reasonable, nice locksmith. Been…read morearound a long time and still my go to for a locksmith.

To the clown driving the silver Honda Civic Hybrid with Quick Service advertised on your hood. At…read morethe Summit Mall today 6/20 around 1:05 pm. you chose to give me and my 9 year old son the middle finger when we tried to properly merge into traffic. Great way to advertise your business. Please seek help on your road rage issues pal. If you act like this why would anybody utilize your company?! I sure as heck won't!!!

What happens when you play car roulette because you need to get your mother-in-law one of yours…read morewith carseats so she can take care of them one day and at night the next? Well, spare keys get shifted around and you don't do the complexity of the automobile shuffle justice in your Yelp review. What happens when shifted around spare keys end up on the same key chain as the keys they are supposed to be back up? You naturally lock them in the car. All of that to say, we needed a locksmith. After a quick Yelp search, seeing Quick Service with five stars, and that Derek B vouched for them, I was all over it. After giving my address, they acted like it might take some time and hesitantly said, "is 20 minutes going to be ok". I was thinking hours and this guy says 20 minutes?!? Absolutely!! He quoted $45 and got here in 15 minutes, my car unlocked in 5 and gone. I was back in my car 20 minutes after I called! Very efficient and friendly.

They got my keys out of my truck in just a couple of minutes. Friendly service. He also kept me…read moreposted on his arrival time.

Professional, excellent work, great customer service. Prompt considering the circumstances they…read moresometimes encounter on other jobs. I would definitely use again.

Excellent service! Henry was both rofessional and expedient,…read morein addition to being very flexible in working with my schedule. Thank you, Henry!

I called HM to add a duplicate auto key for a purchased vehicle that had only one key. HM…read moreresponded quickly the same day of my call. After a couple of attempts at duplicating the key, he determined that it would take a special key programmer specific to my make of vehicle. After a few days when it was convenient to me, he came back to my residence and voila the duplicate key was programmed and works great. HM's communication was excellent with great service. Highly recommended.

This company is a joke! I made an appt. the morning of I received a call to confirm I would be at…read morehome. I was told they had 1 call before me and would be right over after that. At 3pm I texted because no one ever showed up or called. I was told they ran behind and would be right over as soon as they could. At 4:45pm I received a call from them cancelling and telling me their tech ran out of time. Really?? My time is more valuable than that, don't waist your time with this company!

Glad to see there still taking care of buisness! The old man past away but seems like he had…read moretrained these guys very good. great locksmith company. I have alway had a great experiance. They're verry proffesional and reasonably priced! R.I.P. Mr. Tommy Sr. You have built quite the legacy.

Fast, responsive and knowledgeable. This locally owned business excels in the quality and service…read moreis rendered. I would highly recommend you use a tech Locksmith.

Excellent customer service, fast response, very accommodating for a lockout/chipped key replacement…read moreon an Accura with a difficult lock to pop