Their agent Greg Prado is rude, discourteous, and unprofessional. Seek another agency, there are…read moreplenty of good ones out there.

Warning!! For the past three months, I have been harassed in my home by Arthur Hernandez, realtor…read morelicense 01840044. The home that I lease from the realtor Arthur in July 2023, the owner requested the home back to rent for family on July 12, 2023 was the initial request. I'm a senior citizen, initially the verbal and text messages stated to move out by August 30, 2023. The harassment began via text, phone calls, showing up at my residence. I notified the broker of Excellence Real Estate broker Mike Oyoque and Christina Corea, the owner of Excellence Real Estate via email, that I was being harassed by their employee and provided proof of the harassment. Mike responded "we don't have anything to do with this. (See attached email) as a result of no corrective actions, I have contacted the housing authority. According to the Los Angeles County Consumer and Business affairs Housing and Tenant Protection: Tenants who live in rental units located in unincorporated areas of Los Angeles County and subject to the County's Rent Stabilization and Tenant Protections Ordinance (RSTPO) qualify for relocation assistance. Currently their office has been contacted by the Los Angeles County Consumer and Business Affairs department. Arthur didn't serve the notice properly and the house was never registered with the LA County, the documents were not completed correctly. Violation 1 failure to state number of bedrooms in house Written notice, to pay or quit Violation 2 failure to provide sufficient notice on the tenant to the department. Violation 3 failure to register a dwelling unit. Violation 4 failure to demonstrate a allowable for cause or no fault termination Violation 5 failure to provide sufficient notice on the tenant to the department Violation 6 failure to register a rental unit Currently I am still being harassed Arthur was captured on my ring camerasat 4:30 pm August 5, 2023 He has began to stock me at my home I'm being stocked on social media Instagram to be exact He still continues to come to my home unannounced He still calls and sends text messages He told me I don't know any about real estate law He told me he would make sure that I am HOMELESS!!!!!

The BEST realtor you would ever find if you are looking for a knowledgeable realtor in South Gate…read morearea! I was looking for a single home with rather restricted time frames as my current home the owner put it up for sale. First of all Bryan is very pleasant to work with as he always has such good attitude and is genuinely willing to help his clients. He is extremely professional and always available, willing to help you (I am picky). Because of my schedule, I had to ask him to accommodate a lot of things including seeing the properties at inconvenient times and weekend but he was always nice about it and willing to help me. In the end I was able to find my dream home that I'm very happy with and I know I couldn't do it without Bryan. He truly goes above and beyond to make sure that you feel comfortable and are taken care of..... Overall, Bryan is extremely pleasant to work with and I definitely hope to keep in touch with him and recommend him to my family and friends. If your searching for realtor you cannot go wrong by calling Bryan you won't regret.......BEST REALTOR.....

Horrible company Tony the real estate agent never called me to follow up Carlos the credit repair…read moreperson had me Zelle him 500$ also he never even bothered to call me back once I Zelle's them my hard earned money please people don't go here if your looking to buy a home

I would like to thank Joe Manjarrez, Alejandra, and the rest of their team for the support and…read morededication to the sale of my home. They provided professional service throughout the process as well as their personal support in answering my questions and concerns. Thank you for making this transaction simple and negotiating the best possible price, it was greatly appreciated. I definitely will be recommending your services to all my family and friends.

Joe Manjarrez was Awesome! My wife and I were looking for a condo that allowed a doggy! We narrowed…read moreit down to one in Long Beach! Joe was awesome and researched all the condo HOAs and asked then questions on our behalf to make sure we were getting the right home. We found one we loved and pulled the trigger. Joe made the home buying experience easy! I researched agents and he kept coming up as the best agent. He is definitely a great realtor!

There are many wonderful words I can say about VIP. The agents are hard working, ethical and…read moreextremely professional and have a strong understanding about the real estate business. The staff is always friendly and eager to lend a helping hand. The support staff offers to agents and there clients make for a successful and happy RE process. The manager has a Heart of Gold and always ready to bite the head off a bull to help there agent make it through any RE deal. His support and kind heart make our agents feel they have someone by there side no matter what happens! The owner, Alex Felix is one of a kind. He is humble with a compassionate heart. His drive to help his agents succeed is superior. He is always about evolving in the RE industry to give his agents an added edge to there business. I highly recommend if you are interested in buying or selling your home you call Coldwell Banker VIP!

Stay away from this firm. Worst service ever very unprofessional. Gladys from escrow is very rude…read more Never answers and when she does she just gives you the run around. Don't waste your money and time there's many agents out there that are professional..

I am so glad we chose Kato Group to help us sell our home. Jessica Panzica was our agent and she…read moremade the entire process extremely seamless and stress free! Her attention to detail, amazing communication, and incredible team made us feel comfortable and confident throughout the process. We we able to sell our home in less than a week, over asking, AND close with no issues! All meetings were safe and CDC compliant. We are truly grateful to have found such a trustworthy team especially during the pandemic. I definitely recommend Jessica and The Kato Group for any of your real estate needs.

Review for Jessica Panzica, as well as the entire team at Kato Group…read more Jessica has been our realtor for at least 3 years now. 3 YEARS. We were a combination of both extremely happy with our rental at the time, as well as needing the perfect spot to finally put down our roots. Jessica couldnt have been more understanding about our timeline, and completely understood that even though we couldnt say exactly what it was we were looking for, we would know it when we saw it. And we did. We finally found the perfect property in Long Beach, and Jessica literally jumped into action in minute one. Via texts, emails, back-and-forths between me and my wife, she was on it, and got us in to see the house that same day, as well as start gathering info on the seller so we knew what to expect. Doing this allowed us to get an idea of how many bids were already in on the property, the mindset of the seller, and let us begin to formulate our own thoughts on our offer letter. Via her guidance, we had gone through the pre-qualification process with a lender and with her guidance, we were able to put our absolute best foot forward when we finally made our offer. Although she tried to warn us that it was a competitive market and we needed to be prepared to not be selected on our first offer, her expertise allowed us to make our best possible offer, and we were the only counter from all bids offered, and we entered into a contract. Our situation was even more complex as the day after our bid was accepted we were taking a vacation to Hawaii for a week. Fortunately we were able to complete our initial negotiations in the single day before we left as well as sign our required forms, but us being out of town was not an issue at all, and everything was being handled while we were out of town. Jessica was a consumate professional during this time, taking the time and additional effort to explain each of the bits of paperwork, offer letters, counter offer, selecting a lender, speaking with our lender regarding the rates we were getting etc. With her help, we were able to negotiate with our lender for both a lower rate as well as additional cash credit towards closing. She was available at a moments notice to help answer questions and make sure we were completing our paperwork as needed, networking with the seller, our lender and their closing team, and all the other parties that needed to be up to date She was extremely knowledgeable about the small details in closing on a home in Long Beach and LA county, and about what small items we could do to make our offer letter much more appealing, as well as help us negotiate additional funds during closing for small fixes that the seller had previously said they would not accept. We ended up being OWED money after closing, which cant be normal. With our accelerated closing timeline, we had 2 weeks to close, and we immediately rolled into our property inspection, and finalizing all our documents and paperwork. The entire time we felt like we had a real teammate in the process and she really took the time to make sure we were comfortable, understood what the next steps were, and how to make them. We couldnt recommend Jessica more.

Highly recommend Sergio for any real estate needs. He brings a unique skill set that helps in…read morewhatever stage in the home buying process you're in. He always seemed to put us first, responded promptly, and offered the best strategic advice to get us top dollar in our transactions. Extremely satisfied and grateful for crossing paths with Sergio

I 100% recommend Sergio!!!! As first time home buyers he…read moremade our experience so easy. His availability to us was always 100% even during holidays. We felt that he looked out for us when it came down to putting offers. We didn't feel pressured into getting into something that we were not comfortable with. Every showing he taught us something new about what to look out for. He's a very humble and family oriented person and he has a lot of knowledge in the industry!!!!

Kathy and Robin are so incredibly smart and business savvy and also simultaneously so patient and…read moresupportive. I felt so grateful to have them as my agents. In the past, I had come across so many agents that were smooth talkers, but ultimately they lacked important business expertise. Kathy and Robin are the opposite-- they are open, transparent, knowledgeable and thoughtful. They never pressured me to buy anything and were always very straightforward regarding positives and negatives of each real estate transaction and what was realistic. I felt confident in making my home offers and ended up with an incredible place one block from the beach thanks to these two amazing agents! Highly highly recommend!!

As a first-time home buyer, Kathy and Robin were incredible to work with. They are super…read moreknowledgeable about the market and they asked all the right questions, so I felt sure we were covering all our bases. They were responsive to my messages and always available when I needed them...and continue to be nearly a year after the I purchased the home! I appreciated their close attention to detail and their guidance once we were in the escrow and closing processes. I got the house I wanted, within my budget, and I attribute a lot of that success to Kathy and Robin. I would certainly use them again when I buy my next house.

If I could give 0 that would be great . We wanted to buy a…read morerental property and we sought the help of Heather Landeros . initially when we met her and gave her the project she was ok which made us trust her. We started seeing properties but we were not like any of it much . So personally my husband and me started to look into and found a condominium that we liked .. Trusted her with research on that propert, which was our mistake. smooth talking until we put in the offer and got accepted. . We did not realize she was working for the seller until we put in an offer that got accepted . The company Heather had employed for inspection, whom she said was reliable ,was ridiculous . The inspection was totally false .Kindly avoid doing any business with Heather Landeros. She is a nightmare. exteriorly looks as if she is good but when it comes to details she is very sloppy and somehow wants to do the sale . Does not take care of her clients KEEP AWAY from Heather Landeros1 a NIGHTMARE

Heather was great! She helped us buy and sell our first house…read more Always there for our questions, helped us focus on what we needed to do to get our house sold, made the showing process super easy for us, and she had a bunch of connections for anything from landscapers, to handymen, to junk haulers. At the end of the day she got us WAY more than we expected to sell the house for. Super professional, and always easy to work with. 10/10 thanks heather!