We have a big oval rug in our living room which fits nicely among our furniture and is pretty much the centre of the room. It's wide, majestic and colourful - mostly from the beige/brown palette. Yes, I know this is a cleaning company page, bear with me, I'm getting there. The fabric and especially the vivid colours get dirty easily and need professional care every now and then. I sought such assistance with this company and I was impressed by how much they about carpets and the different fabrics that they're made of. Their operator knew what he was doing and was obviously at his job for a long time - he asked me only the right questions, without prolonging the conversation or being pesky. He explained the whole cleaning process and I made some expectations based on his sweet talk. He booked me and as a real salesman, promised me heavenly results. No harm done, I was just eager to see how would that go. Their guy came on time but did not speak very good English. And that was my main concern - how would he know I want or understand if there was a change of plan? Well, it wasn't actually that bad and despite the language barrier we continued on - he seemed to be informed on what was the rug and fabric he was dealing with. He was well-prepared and started by shampooing the rug. It took him about 30 minutes to do so because as I said, the rug is big and there were a few spots that needed some extra attention. After the rug was washed he started extracting the moist with a machine. He even changed the water and cleaned the carpet twice. You can rarely see such dedication in someone - I guess they're paying him good money. Joke aside, I liked his work and the price was fair enough so I think I scored a win with this company. read more

We moved into our brand new home a few months ago. It was quite exciting as it was completely bare and we'd got to choose all of the carpets and furnishings. We opted for plain beige all trough downstairs as we'd been told that one colour made all the rooms look bigger. Also it was way easier to get curtains and chairs etc to match or complement with it being such a neutral colour. It took weeks, but eventually the carpets were laid and the furniture all ordered. My husband decided he would do a few touch up paint jobs before the sofa came and was happily painting away when the phone rang and as he reached over to answer it, he knocked the tin of pain onto a brand new carpet. I couldn't believe it. We mopped it up as best we could, but it was drying as we worked. I desperately searched for some professional carpet cleaners online and put a call through to you. The adviser took all our details and classed it as an emergency and the team came out that evening. We were so relieved when they were able to expertly get rid of the paint stains and then added a solution to protect it in case he did it again. Thank you so much for an excellent job. read more

Yesterday, with my mother we re-turfed our lawn. It was suffering and we decided to remove the existing grass, to fertilize the soil and then to lay the new turf. In the end we were so happy of the results that we entered into our living room with our muddy shoes. We'd completely forgotten about the dirt and the wet soil on our shoes. It was clear that we needed a professional help. Before two hours a team of devoted cleaners came and cleaned the dark spots, they removed the leaves and no footprints were noticeable any more. The price of the carpet cleaning service was normal. I recommend trying the interesting offers of the company. Keep in mind that If you are working outside in your garden, if you mow your lawn or re-turf.. take off your shoes when you enter your property, because the damage of the mud can be quite big. read more

I had a quite pleasant experience with this firm. They made me an impression from the beginning with the friendly and forward attitude of their operative who booked me. Their guy arrived a tad late but he seemed ready for work. He looked really nervous and apologised a couple of times for the late arrival. Then he compensated with some really hard work and cleaning equal to the high standard that I was expecting. I could definitely not clean our rug better than him so I'd continue using his services. Be sure to ask for Josh if you call them. read more

Fantastic service! Had the need of a fast clean for my carpets, they were getting really dirty, to be honest they were in an awful condition, considering the fact that I've got a dog and that the weather has been getting worse. These guys just do wonders. All my carpets were fresh, clean and looking like new, they managed to clean all of them for less than a day which was really impressive, considering the fact that I'm living in a two bedroom house. When it comes to carpets this company is a must! Highly recommended! read more

Me and my wife just bought a new town home in the city.The carpet was in terrible shape and we thought to replace it. The price or carpet replacement are very high about a thousands pounds. I spoke with my realtor, he suggest me to do a deep cleaning for the carpet and then make a decision. He gave me First carpet cleaning phone number, I called and set up an appointment. After the cleaning me and my wife was amazed by the result The carpet looks so niceI never could guess beige is it original colour. Thanks! read more

Our five-seated leather sofa in the living room needed to be cleaned as soon as possible. It was in bad condition, really dirty and with spots of food and fuzzy drinks. I knew that I should hire some specialists. This morning Riley came and used special techniques, detergents and skills in order to clean the sofa to a level of perfection. He cleaned the surface manually. He impressed me with his patience and good behaviour. I have no regrets for contacting the company. read more

I took their furniture upholstery stain removal service. Why stain removal? Because many stains have found their way to my precious furniture. I tried to remove them, but I couldn't do it using the products I had at home or the products I bought from the department store. They used some kind of steam cleaning machine which was mobile. The steam combined with the company detergent did the job. No stains remained on the upholstery coverings. Great job and a decent price. read more

I would like to share my experience working with Garret from First carpet cleaning. Garret came in my house, very polite and clean guy. He came on time, he arranged his professional carpet cleaning equipment and started to do his work. The results are phenomenal, NO STAINS and the carpet looks like new. Old carpets that look new. I will recommend his services to all of you who looking for an honest reliable guy to do the cleaning for you. read more

The cleaners were punctual, they came yesterday at 6 pm and managed to clean three carpets and one rug for approximately 2 hours. The team was friendly, I discussed many topics with one of the employees - Josh. In my opinion, the services can be cheaper. But on the other hand, the professional behaviour, knowledge and hard work have a price. I'm happy to see my old and grubby carpets like new ones. read more

Excellent service. Very fast, but not rushing the job got it done. Only reason I give 4 stars instead of 5 is because they arrived about 15-20 minutes after our appointment. Makes a real difference in cleanliness of rugs and carpets. Our white shaggy rug took a beating from our dog and in the end, turned gray. Pretty gross. But they were able to get it back to life and now looks like brand new. read more

The customer service at First carpet cleaning was excellent. The phone representative was so patient and informative. I called a few places and shopped around, but was mostly impressed with these mates, so i hired them for the job. They did their work very fast and I was very satisfied with them. Great job guys, I hope that you will remain the same level of service. read more

I recently had my carpets cleaned by First carpet cleaning and am very pleased. We had a couple of dirt spots throughout the two living rooms that I wanted gone. When they got done, my carpets looked brand new again with no spots remaining. They are very reasonably priced, friendly, professional and quick. I would definitely recommend them to any friends or family! read more

I just had the guys from First carpet cleaning come and clean my sectional sofa that was in desperate need of cleaning. I was very happy with the price and the results after the job was complete. The sofa was dry in about an hour and looked the way it looked the day it was delivered. I was thrilled with the work! I will never use another company again. read more

Hi I am Richmond, I just wanted to drop recommendation for First Carpet cleaning. They did a great job on my Kerman Rug, they delivered the rug smelling great and clean in plastic. The service man was kind enough to replace the rug to the original place. Price is economical especially in time like these. I will definitely use again. read more

Our apartment carpet was stained with a year's worth of coffee, bike grease, and other dirt. These cleaners gave us a fair price, did the job in a few hours, and the carpet looks as new as the day we moved in. They also did a great job cleaning our area rug a year ago. read more

I am a bachelor and to begin with my carpet was in a terrible condition. After 6 months of not cleaning my apartment carpet and upholstery was screaming for help. First carpet cleaning give me the best price with discount and I am very much satisfy their job. read more

The cleaner came in my house, very clean. Took his shoes off, put down drop off sheets for not screeching the floors. Steam cleaned our carpet and the results are unbelievable, carpet looks brand new after the cleaning. read more

Amazing job got me an appointment the next day and showed up on time and ready for the job. I've used others but none as good as First carpet cleaning and their team. Thanx guys see you next year. Highly recommended. read more