This clinic changed their name, ownership & all new staff. The business was transferred or bought…read moreby the daughter of the previous owner for legal reasons. Since the clinic has new ownership and all new employees, they shouldn't be allowed to piggyback on the former business ratings. Those providers, office staff, and owner are all newer. You can't count on ratings based on all new staff, owners, and providers. They say they offer a variety of services on their website. All they do is refer you out without making sure your insurance is accepted. They don't like that you get your own providers. After years of going there, I received a phone stating I was being dismissed because my tests were all negative for a year. Wouldn't that be neglect on their part? They never called me in for a new test or random test or count. Pain solutions noted that I was very upset when they called me. Who wouldn't be if you were thriving in your life finally & just days before you run out of meds they cut you off. That isn't even safe. The safest way to go off is to wean by TEN PERCENT at a time. I was taken off what is considered high doses with nothing. I trusted my provider. She blatantly lied in her letter of my dismissal & never once warned me I was at risk of being dismissed. Instead she had told me the government was getting out of hand with pain meds. My monthly drug tests since July were oral swabs. I have Sjogren's (dry mouth and eyes) The swabs were dry when they told me the test was done. I expressed my concern for my dry mouth each time & came in for my last appointment ready to give a urine test for which I was refused. Everyone else gave urine. People who use street drugs (not weed. (Because that's allowed)are given a one time warning. I asked for a warning and would have skipped the meds that caused my GI issues a week before so that I could get a clean read on a urine test which at my last appointment I tried to do & was in early enough to get that instead of saliva since saliva tests are not accurate and I felt something wasn't right, especially when your mouth is so dry, it comes out dry. They didn't let me give urine because it was lunchtime. I was there before my appt. Requested the more reliable urine test and nope. It's lunch time. Others came in after me and didn't have that problem. They make you come in every month despite the government allowing them to write for 3 months. But they charge cash then say you can be reimbursed by your insurance. I haven't found an insurance company that will reimburse you. I was told that if you test positive for street drugs like cocaine (weed is allowed and promoted) you get a warning & a second chance. For 12 months I tested negative & not even a random repeat test. I held to my end of my pain contract. I went above and beyond in quite a few ways. Pro Tip, if a person tests negative for ANYTHING, especially on an oral swab taken on someone who has a dry mouth, the FIRST thing you do is RETEST in a different manner. I requested a urine test but was told nope. get a warning. I was let go for conflicting reasons. She did give me Belbuca, but not even 1mg. That doesn't help much in way of withdrawal & it certainly doesn't put a dent in my torn muscles I am trying to get fixed. Make sure you look into the "services" they offer. Those are outside providers who may or may not take your insurance. Or pain solutions gets a portion of their fees. Why else would they only want you going to the ppl THEY refer. Now I have painful injuries that are not controlled by Tylenol. I'm not supposed to take NSAIDS, but they were prescribed along with another med I'm allergic to and another I already take. It was irresponsible, a danger to my health and I still don't know which part of my pain contract I broke since I told my provider EVERYTHING. This is why I have no trust in the medical field. They literally had to dirty me up rather than at least tell me at my last appointment they didn't feel they could take care of me. There are many reputable clinics who provide pain management that bill insurance. This one says you can submit the bill to your insurance and again, I couldn't find one who will do that. I signed a pain contract with them. I held up to my end. They chose to break theirs end. I should have had some recourse

Everything went well. very patient professional. Cooperations knowledgeable, patient privacy,…read morerespectful, loyal the there service. Everyone spoke and treated me kindly. Excellent service, attentive.

My first vis it was with Dr. Stein and his nurse practitioner. I felt very uncomfortable right from…read morethe start. But I thought maybe it was just me. When I first walked in the door, they like to make sure they take your money first. The lady at the window is very rude, nasty, and mean. I thought, "bad day" right? Even though it's morning. But the more I went there, the lady that answers the phone and takes your money when you visit there was still rude, nasty and mean. She hangs up on you, she doesn't like to listen to what you have to say. She just is rude all the way around. She has hung up the phone on me many times, when I was having an issue with the scripts that they had wrote out, she hung up the phone on my insurance company 2x. After the first initial visit, you never see the doctor again. He is never in the office. It's like, he is there your first visit and disappears. The two ladies are the only ones you see after that. You can't discuss anything with the doctor because he is at home sleeping and having the ladies do all the work. But I changed to a different place and was happy to tell the lady on the phone how I felt about her finally. I could have said more but she wasn't worth it. And she probably would have just hung up on me anyway. So I am happy to say good riddance and I hope you are shut down.

I was a patient at Milwaukee pain my first appointment i was asked to undress which i thought was…read moreodd so i recorded Katarina Treiber Np came in room with Dr.Stein she stood against the door while he had me bend over and other things i thought she was a intern i felt so uncomfortable i had to pay $350 The problem started when i found out Dr.Stein license isn't valid when i explained to her i felt violated is when she said well u have no meds in your system which was a lie katarina started to me she didn't know about his license really made me upset i said well why was he there katarina is all about money in 4months she charged me $850 because she lied about no insurance when in fact she also charged them. The more you pay it's many ppl who was done the exact same way just go look at they reviews im very disappointed i know ppl who go there the ladies away have to undress im in so much pain and today i paid $175 again for nothing. The reception is cool. You must have.money order with receipt to see her i made a copy of my money orders my dad is on fixed income and some months they call him for nothing just to have him bring her $175 im contact Madison

After 38 years sitting at a desk, I was referred to BIM. I met with Nicole, she identified the…read moreareas of concern, and wow, with the various therapies available and the strength and PT exercises she's showed me, I feel so much better! Nicole and the team at Brookfield are so knowledgeable and friendly! I'm now retired and can enjoy my life! Don't settle for day to day pain...there's help out there!

I have had a wonderful experience so far working with Missy to prepare my body for labor and then…read morebegin the recovery process afterwards! She has been so attentive to discomforts I am experiencing and giving me the tools to reduce them while also prepping my body for what's to come. After giving birth and the new demands placed on my body with caring for a little one Missy has truly helped keep me sane - mentally and physically. She not only uses a variety of modalities to keep my body moving how it should, but checks in with how I am mentally doing with the new role of being mom. I leave each week knowing I am in good hands and will get top notch care.

Dr. Farrell is a pretty ok doctor. However the problem is with his helper Sarah A. She has less…read morethan three years experience working with chronic pain patients. She is very abrasive unprofessional, and has no clue how chronic pain affects people. The last three or four months have been a living hell under her so called care. I wish I would have looked her up I didn't know she was so green. She treats people like garbage. She talks down to you like you're an idiot.Save your time and invest it in a decent Doctor + helper so that your life can move forward,. The best of luck to all

The staff is very friendly here. The place is needing updating just a bit. I am beyond…read moreexperimental procedures so it is what is is. I hope that NOBODY ever has to come here or to any pain clinic! Not Fun at all!!!

Have spent over 6 months trying to get someone from this clinic to help us with back pain issues…read more We are at the same level of pain that we started with. Unable to diagnose the cause and unwilling to find a cure. Not a good result. Would not recommend.

The best doctors from a different clinic recently left and started Milestones in order to provide…read moresuperior patient care! We followed our pediatrician, Dr. Veldhouse, to Milestones and are so pleased already. The staff is caring and great with our boys. The doctors are accessible and truly care about my sons. I called the after-hours number twice recently and got calls back in less than 5 minutes both times from doctors who were able to provide advice and reassurance to this very anxious, first time parent. This is so helpful when you are up worried about your sick child. I don't know how else to describe it, but it just feels like they care about your child as much as you do and to me, that is so important and will ensure we stick with Milestones!

Amazing staff and doctors! We just started going here for our son, but already we've had a really…read moregood experience!