places is solid, staff is excellent Atmosphere is pleasant,…read moreAction is strong Bring your A game® Don't forget to check out and sign up for the "live stream" ‼

This was my first visit to a Texas Card House. First thing I saw was two security guards as I…read moreentered who wanded me before I entered. That was awesome. The staff is very friendly the room is super nice and clean! They do have match the stack which is awesome. Played 1 3 no limit was decent action. My only gripe and the reason giving 4 stars no food service drink service sporadic and you have to pay for soft drinks and the hourly rate is confusing is it 12 dollars or 20 dollars??? Staff don't assume new people understand how the rate/rake works. Overall good poker room. I would recommend!!

Boy, I tell ya.... I was a customer for several years. Machines always in disrepair and another…read moretrip to Houston to get them fixed. The owner Dennis was hard to deal with, being very irritated most of the time. He pieces machines together though, in a market where parts are hard to find. After my last repair round, where he swapped a processer out of one of my machines putting in a less capable one..... I will never use his shop again. Attitude is everything. When I questioned him about the repairs he got in my face and became very aggressive, then calming down quickly. Be careful if you go there. Very little machines, but a whole lot of attitude..

I've been a customer of Westfield slots for some time now here in Houston Texas. Well not sure what…read morehappened but the older man asked me to "get out of my shop, leave" ... Well no problem. Never going back. I left. That was yesterday. Not sure why, or if I did something wrong... don't really want to know. .... no worries, there are other sources for machines and parts in the area. I'm not here to pick fights, I'm 66, too old for that crap. Just be careful if your looking for a machine and the places you shop.... some places for slots vary, maybe try online through private sales, might be better off in the long run.... if you choose to shop at slot stores on the Houston area, try Jeff at Haywire slots or East Coast slots....Glenn Brock

This is a beautifully decorated boutique hotel located in the Museum District. We chose this hotel…read moreas we were attending the BBQ Cookoff at the Houston Rodeo - NRG location, and the Metro stop is right across the street. Service was impeccable during our one-night visit from check-in to checkout. There are snacks in the lobby and chilled Rose' wine is offered in the lobby in the late afternoon. Our standard room was excellent with a large shower and a bed that was beyond comfortable. We were overlooking the pool area, and it looked mighty inviting, maybe next time. We loved seeing all the old movie posters and unique décor in the lobby and conference rooms. Even the restrooms have themes! This is a high-end property, and it will put a dent in your CC, but we both felt it was well worth it.

Such a shame that a "Michelin-recognized" hotel could fail so miserably in basic customer service…read more During my recent stay at Hotel ZaZa, housekeeping accidentally took my white shirt with the linens just before an evening event. While I understand mistakes happen, what was completely unacceptable was the way the situation was handled afterward. When I called the front desk for help, I was met with rudeness, attitude, and skepticism, as though I was making the situation up. The front desk manager was dismissive and unhelpful, despite the fact that I even offered to personally look through the dirty linens to find my clothing. Two days later, the hotel finally called to say they had found my shirt, only to then ask me to pay for the shipping label to have it returned. No apology. No accountability. No acknowledgment that I was left scrambling and forced to borrow clothes from others in order to attend my event because of their mistake. To make matters worse, the concierge kindly assured me that his manager, Daisy Lopez, would be reaching out to address the situation. Despite following up twice, I never heard another word from the hotel. The issue was never the mistake itself, accidents happen. The issue was the complete lack of professionalism, empathy, accountability, and customer care afterward. For a hotel that prides itself on luxury and reputation, this experience was an absolute disappointment.

Amy is a great host. We had a good time and I learned black jack thanks to her. She explained me…read moreall the rules about this game. Great experience

John was badass at the black jack table! yall ask for him! They also arrived on time and were…read morelovely to deal with.

owner "GROUP" is amazing. Had an issue and actually climbed the corporate ladder. Was treated with…read morerespect and issue was resolved ! ! Breath of fresh air in this day and age..... ®

Staff was really nice and friendly. Drinks were very affordable and not overpriced. Ashley was a…read moregreat waitress for a busy room! Chips came fast when players busted out of a hand. Loved the timed rake which felt like a big steal.

Great hotel to go with the family…read more The restaurant that is amazing.we had a great stay here.

I'm not sure what these other fools experienced but I'd bet they really do not know luxury and are…read moresimply wannabes. This is a primary location and all about your experience. The king rooms feature a big bathtub that my wife absolutely loved. It's big enough for two. The rooms are upscale and the bed is so comfortable. FYI...my wife could see me on the bed from the big bathtub. The staff is all about your experience and over the top nice. The restaurant/bar is an experience all by itself. Great food and drink with a staff that caters to your experience. Occasionally we like to treat ourselves and you should too. Guys if you're looking for a way to spoil your lady this is the place. Great restaurants are within walking distance. But the JE downtown is an experience you will both enjoy!

I didn't stay here, but was here for an event and it was great. The staff in the large Ballroom of…read morethe Americas (which would make a great underwear brand name), was amazing. The bar staff was friendly and engaging and the food provided was great. The staff was also amazing at keeping the venue clean and clutter free with a bunch of attendees leaving plates and glassware everywhere. The lobby area was spacious and inviting and it had a Starbucks in the lobby. There was also a skyway to the convention center on both the 2nd and 3rd floor. It super close and hopefully your convention is on the same side as this Hilton, otherwise, you have a long walk to the other side.

Great spot next to discovery green for Xmas lights. Staff is helpful and room was clean. Could use…read moresome more plugs. There is some street parking if you don't want to spend 65$ for valet. Not much but there is some. The buffet had enough variety. Surprised the bread pudding was really good. The pancakes tasted like beignets. Service friendly and attentive. Would like to see them use local coffee though. The bar is a great spot for a drink and did the decor.

New owners and lots of changes... great new tournaments. No promotional drops anymore. Paying time…read morefor seat fee only. Nothing comes out of the pot

Amazing room to say the least! This place is done right. With a beautiful bar and patio this is the…read moreplace to be if you play cards in the cypress area. Plus the action is crazy. If you enjoy PLO and Holdem this is 100% the game for you. They treat everyone amazing and know how to take care of players. Definitely a must if your in the area!