Absolute bogus handyman with poor time management and reliability issues. Initially, I had an okay experience with Steve and his quotes were reasonable. He was able to complete a decent amount of work and had expertise in a variety of areas. However, what started as occasional late arrivals and poor communication quickly escalated into extremely poor time management.
Steve could barely arrive on the day he said he would and would often reschedule last minute or show up hours late, which is unacceptable. It became clear he was trying to juggle and maximize the number of jobs he had at once, which significantly impacted reliability.
The last straw was when Steve gave me a good price on installing LVP flooring in a condo I own. He requested a $1,500 deposit for the job. While attempting to demolish the existing tile, he claimed there was "black mold" under the flooring. I asked him to have it tested, but he did not facilitate that. He then expressed discomfort finishing the job, so I requested my money back.
He refused and kept the deposit for work that was not completed, arguing that his "consultation" (phone calls about the job) counted as labor performed. I later hired another contractor to inspect the flooring, and they found no mold issues and completed the installation without any problems.
I would have been willing to compromise and allow a reasonable deduction for trip charges or time spent, and I do not mind that he chose not to complete the job. However, I do not tolerate a handyman keeping an entire deposit for work that was not performed. read more
