We dropped off our laundry and it was lovingly cleaned and folded with special care given to…read moredelicate pieces! Smells amazing!!! Couldn't recommend this place more!!

Excellent service, and very kind - and honest - owner. I had left my wallet in my clothes and it…read morewas returned to me without anything missing. The clothes were ready on time and folded perfectly too. I highly recommend this service, it is in the cleanest laundromat I have seen in years.

Great service! Quality cleaning! Nice, friendly people and they offer a military discount.read more

I have used Eagle for years. I recently went to pick up my dry cleaning and was told that they now…read morehave a 1 month pickup window and if you're late it gets donated. I was never notified of that and all of my clothes are gone. The girl said they tried to call but I checked my call log and there is nothing. She wouldn't tell me when they called, if they left a voicemail, or give me any information. That's thousands of dollars in clothing just down the drain. Standard business is to notify your customers of a new change in policy and do everything you can to ensure your customers don't lose money.

Great big washers and dryers and plenty of them. Soap, softener etc all available. Quarter machine…read moreand clean facilities.

I rarely need cleaning services but our dryer went out and we were headed out of town. We took 7…read morebaskets of clothes and towels and they had them washed, dried, and folded in just a few hours.

Friendly and nice and will offer their best services to you. They were not able to full get my…read morestains out but did give me the best customer service. Great place for dry cleaning only

Do not go here. Along with terrible customer service, they won't take any responsibility for…read moremessing up your clothes, they will turn it around &. act like you shrunk your own clothes. They will lie and say they will reimburse you but you will never see any money from them. Take your clothes to Royal Fine Cleaners. They do a better job and are much more professional. Penny Profit is a joke, can't believe they're still in business. PITIFUL excuse for a cleaning business.

The workers and owner are rude and indignant! The machines don't work properly and it smells like…read moreurine and feces. The owner does not even care enough about the staff to have a working AC unit installed. The dryers rarely work as they should and when you call it to their attention you're told it was warm after 35 minutes on HIGH it should've been HOT! Please go where you, your money, and time are respected.

We were traveling through the area in our rv and needed a laundromat. We found Cleansing Tide that…read moremet our needs. The manager was friendly and attentive and suggested I leave my washing task to her. My laundry was cleaned, packed in plastic bags and ready for pickup within two hours. I highly recommend using Cleansing tide laundromat

Excellent service! Had a pants suit cleaned and it was fast and great customer service!read more

No one should ever take a single item of clothing to this business. Unfortunately, I did not read…read morethe previous reviews stating that Royal had damaged numerous customers clothes. I had a $200 Stantt dress shirt that was ruined by their employees not reading the label on the shirt. I was offered a 20% reimbursement or the same amount in store credit but here's the kicker; "as part of their policy" if you accept any form of reimbursement then you must relinquish your clothes to them. Under no circumstances should anyone take their clothes to this business unless you want to be scammed

I have made a yelp account for this review. This is the worst experience ever. Please spend your…read moremoney anywhere else. Decent customer service, awful cleaning.

My experience at Royal Fine Cleaners on University Blvd today was infuriating. I had dropped off a…read morefull load of clothes to be cleaned on Thursday. After the clerk put down her phone (still with active FaceTime conversation going) she told me that only four garments had been cleaned because the other items in my bag had some pet hair on them. Ironically, three of the four items cleaned were a shirt and two scarves I wore in my last horse show. They passed muster. I guess horse hair doesn't count??? I asked when or where I would have become aware of this policy regarding not cleaning clothes that aren't clean enough upon arrival (have some pet hair). They said that for a while, they had signs up in their stores but people were getting upset (ya think?) so they took them down. One reason I was given for the policy change is that some people are allergic to pets. Well, how about people allergic to cigarette smoke? I could go on, but I think I've made my point. I don't have an issue with a business forming a policy that they feel makes sense for them. But how about informing your customers and helping them to understand the reason for the change? Maybe we could have worked together so that they retained my business and I could appreciate the impact I had on them. In the end, they need business and I need clean clothes! But instead, the choice was made to deny service and put the blame on me, the customer, unaware of the policy.

They had it done by the promised time which is why I gave them some stars. They didn't answer the 4…read moretimes I called them to see if it was ready(which isn't the wrong number that's posted on apple maps but the one from their website). Way too expensive. $7 for a single white shirt. I should've asked before how much it was but I couldn't fathom it'd be that over priced. My $30 dollar order would've been less than 10 back home.

I went here with a quite wrinkled Hugo Boss Suit I needed dry cleaned ASAP. Tuscaloosa doesn't have…read morethat many dry cleaners believe it or not and I found myself having one of those My Cousin Vinny moments we so often find ourselves in in da south. Thankfully I dropped wrinkled suit off upon finding the place and was able to put a rush on it to get it by noon the next day. The price was a little steep -$16.50 for a suit and shirt. But wouldn't you rather be royal than deal with penny-profit cleaners? I mean it costs more to make a penny now than what a penny is worth. C'este la vi. One thing: no business cards though...

Make using the machines cheaper. Out of doing laundry…read moreeverywhere in the US this is by far the most expensive. Not Quality machines. clothes don't get dry the first time you pay you have to keep adding time. 25 cents for 3 minutes. Also no Sanitation Water added to the washing machines. If they had that maybe that would justify the extreme cost for a load. $12 for the largest is about $6 over on average for anywhere I've been This isn't New York City no reason to be charging that much especially since the condition of the facility is not the nicest by any means

I've used this Northport laundry for over a year now, often doing $80 worth of laundry because I…read morewash clothes twice. HOWEVER, this day, Sunday 1/19 will be my last. The place was VERRY crowded. Clientele was nice. I come with my daughter who has many health issues and we often sit while laundry is washing. This day all sitting areas were full except the ones in front of the dryers which no one was sitting in. Many people were at the dryers, taking clothes in and out. Since no one was in the chairs, we moved the to the end of our washer row, NOT IN ANYONES WAY. However, a tall black male who the lady said worked there was VERRRY AND LOUDLY DISPLEASED. Soo much so that ALL CLIENTELE STOPPED TO LISTEN TO HIM FUSS AT US BECAUSE WE NEEDED TO SIT DOWN. He had already been complaining that it was hot in the store..yet he had a coat and toboggan on. He had been taking out the trash, keeping the back door open while he emptied all of the barrels..letting the freezing cold air in. Back to the chairs: He told me he was going to speak to management..I told him I would too as he yelled. He finally went away to tell the lady behind the counter, whom I've never seen before( the 2 NICE normal ladies were not there). She came over and said we would need to move the chairs back.. thru the crowd..I told her if she wanted them back, they could move them and I would never be back..she sarcastically said "ok".. So I'm guessing because you have a good business, although I have been there when the place was deserted, you won't need mine anymore. The man was just TOOO LOUDLY BELLIGERENT..for a petty issue. Now my very sick daughter is tiredly standing.. and I forgot to mention, my daughter is clearly handicapped.

I took nine dress shirts to be cleaned and pressed with light starch. When I got them back they…read morewere wrinkled and had no starch at all. I was very disappointed.

I took my comforter to be dry cleaned because my dog vomited on it. When I got it home and began…read moreputting it back on my bed I noticed it was completely ruined. The stuffing was all matted and balled up and there was a huge hole in it. While calling to complain, I was told that they had to use water to clean because it would've been unsanitary to dry clean it only, as the tag specifically states that it is to be dry cleaned only. I was not told before I left my $300 comforter with them that they would have to wash it and that there was a chance that it would be ruined. They refused to pay for the damage and I had to demand my $20 back that I paid for them to ruin my comforter. I was later told that a friend of a friend had taken their bedding to be dry cleaned at the same Jerry's Cleaners and it was also ruined in the same week. I will now have to purchase new bedding that I can not afford at the moment, and this company had no remorse. Needless to say, avoid Jerry's Cleaners. There are several other options in Tuscaloosa and Northport to choose from that probably have better business ethics.