These guys are awesome. My dad trusts them, so when I had a poor experience at a different place, I…read morewent to them to get his car's oil changed. They had the wrong oil filter saved in their system for his car, and when they realized that was the case, I overheard their exchange: "I'm pretty sure it's this one the car needs." "Well we're gonna be sure, not pretty sure." That's how you do business. They could have gone the easy way and put in anything that fit, but they made sure to take care of their customers and not cut corners. These guys are great! They're super nice, and they don't condescend. They helped make sure I understood what my vehicle needed, and they took care of it! They've definitely earned my business.

a very rude employee answer the phone and say he was to busy to tell me if they were too busy or…read morenot and say he didn't know how many cars he had at the moment!!!!!!

Really nice gas station. EZ on and off US 23. Has friendly staff, clean restrooms, great selection…read moreof snacks too. Highly recommend to anyone in the area, as well as travelers

Bought $35 worth of gas and the clerk denied my child use of the restroom. I said "we're…read morecustomers, we just bought gas" and the clerk shut the door on us and locked it! We had masks on, the clerk did not. 6/14/20 at 2pm.

I believe this was my 4th or 5th visit to Magpie in Lapeer. Never had a bad experience but today's…read morevisit was definitely the best because of the service tech Lucas. One of the most pleasant polite knowledgeable techs I've encountered. Took the time to explain everything and was patient with me resetting my oil change reminder. And for a tech dummy like me I really appreciated it. Definitely a valuable employee. Hope I get him on every visit.

We live in NC but needed our oil changed in Lapeer, MI. Our…read moreserviceman, Justin was so professional. He had an excellent rapport with the other employees. He was so good we thought he must be the owner! As it turns out, he is not but would do a great job at it. If you go to this establishment and want, friendly, professional and thorough service, ask for Justin. Thank you Justin!

Generally good gas prices and great service but this past weekend and today 9/26/22 gas at…read more$4.19/gal when every other local station was WELL below $4/gal. Come on Devin get a freaking clue!

My husband had a very bad experience last week with a very small mined idiot. When I brought it to…read moreowner and management's attention it was QUICKLY and more than adequately handeled. Thank you very much for that. I will be sure to post this positive feedback to my social media as well!

I took my truck in for a gas leak per a friend recommendation, the staff was very friendly and…read moreknowledgeable, Ed the service tech had me vehicle in the bay and out and they took care of me at an affordable price as well. I will be taking my vehicles there from now on.

My Cousin while visiting from Florida went here for an oil change two days ago and the service tech…read morelooked over the front end and tried to advise her to replace her struts! Said they were leaking and he could repair them for around $1000. She declined and told him no, that she would have her husband take care of it. After she left she drove approximately 15 miles and noticed the abs light wouldn't go away on her dashboard. I called PRO-TECH for her and asked them if perhaps they disconnected a wire or something while doing the oil change they said no, shouldn't have needed to do that. Recommended to bring vehicle back in the morning. After finding a CARite dealership nearby from which she bought the truck in Florida she decided to take it there the next morning for a second opinion as it was under warranty. They then inspected the vehicle and said the calipers were loose and rattling probably causing the abs light issue so they then tightened them back up. The vehicle had just had the brakes checked and repaired just two months earlier before coming to MI at a CARite dealership in Florida. They also inspected the struts and said they should be fine to drive back to Florida and didn't require replacement! The following day after driving approximately another 80 miles something came loose and was dragging under the vehicle causing her to pull off to the side of the state highway. Looking under the vehicle she found a bracket of some sort hanging down and dragging the road. She then contacted her dealer again and had to have the vehicle towed to them for repairs again. They said the bracket would have had to be removed to do the oil filter replacement and must not have been properly fastened back after the filter replacement. They then generously replaced the missing fasteners and did not charge her for anything. Thank you CARite! Shame on you PRO-TECH!! It appears there are still bandits lurking around trying to make a dis-Honest living!

I had family from out of town visiting and they needed brakes that day so they could drive home the…read morenext day. The guys at Chet's knocked it out in a few hours along with an oil change at a better price than Firestone's quote. Thanks Matt!

Mother came in with 4% oil & the man that greeted us was rather polite and friendly, very willing…read moreto help us out. Changed our oil and informed my mother on things while I talked with a few of the staff. (I think they liked me). About 10 miles home our car near the engine started making this god awful metallic noise. They told us we should be fine driving home before this happened. Our engine quit on us and I almost passed out in the sweltering hot weather waiting for a tow truck while the insurance companies and I Tow service kept being incompetent and ridiculous. We had to walk a mile up the meridian to a Wendy's to wait for a ride home...thanks, guys...

William W. Flint, MI…read more010 Sep 17, 2024 "Didn't remind me to put car in neutral." The place is great as long as you know how to pull through a carwash. lol

Didn't remind me to put car in neutral. Kid had me pull up to spot in roller rotation. Conveyer…read morewrenched my wheel to right. Had to hit horn to stop conveyor(twice) .Had drive out half way through with soap on truck . Asked for rewash and kid said no (?) . Called office and left mes. with no call back. Called again and upper manager acted liked he was doing me a favor giving me a re wash. Hill rd Flint location . Time for a change.