This business advertises as both interior house cleaners and window cleaners. I used this cleaning service monthly for 7 months. And she offered to clean my windows and told me she was experienced at window cleaning. My home is 2 story, she had been there serveral times. On the day of the window cleaning she did not have a ladder that allowed her to reach the second story windows. She clearly had no experience with exterior window cleaning. The interior service were barely satisfactory but I did continue booking with her because it was good enough. But over all she got about 1/2 of the work done as prior cleaners I have had over the years. She did not appear to know how to manage her time. On one visit she spent almost 1/2 of the time booked in 1 secondary bedroom and even bragged that she washed all the walls in that room which she knew was not regularly occupied, and then rushed through the downstairs with very little time in the kitchen. I always booked for 5 hours and she could not even touch the floors or do any vacuuming during her 5 hour scheduled cleanings. Past cleaners have thoroughly cleaned my entire home, including vacuuming all floors and upholstery and mop all hardwood floors. Then, today, an appointment scheduled for 9:00am, which was booked 2 months ago and confirmed yesterday, she cancelled less than two hours prior to her scheduled arrival. This was in response to my message that I told her I needed to cancel my scheduled OCTOBER appointment then to resume in November. She wrote back and told me it was a waste of her time. That was my experience with this cleaning service. read more
