One of the few national chain sit down restaurants that we have locally, and it's sad that it's so hit or miss because people staying in the very very nearby 2 hotels probably gravitate to it as a national chain. Their salad bar has been my go to place, but have not been purchasing salads out since the pandemic started, can't wait to get back to it. Take out has been very very touchy, we always tip $1-$5 for takeout usually $3, but only a couple of times have we had Fabulous should be Expected Quality Service. Sometimes they put you on hold and never come back for curbside, a couple of times they put you on hold and someone comes and hangs up the phone, they miss putting lids on sauces etc in your takeout and it spills everywhere defeets the purpose of sauce of the side to dip or just try, they fully forget items in the order, they tell you that you Have to come in for curbside, it seems to be the culture there to work little, other times the meal is packaged up Perfectly with condiments and lids and everything!, it's just unpredictable, but what Should a National Chain be, it Should be Predictable, you should be able to expect the same Every Visit! They don't know here that I won a 50th Anniversary prize on Instagram from Ruby Tuesday, I should wear my attire there, huh, lol. And even the marinara cups on the Crispy Mozzarella Sticks are inconsistent, some know to use the larger dipping cup, others use the small and you run out of sauce after 3 sticks, half the time it's been right and half the time wrong. And the attitude that they give, putting you on hold and hanging up, etc. Some of their new 50th Anniversary menu is pretty good, if you can get it made as it is meant to be---nice Philly Cheesesteak and Crispy Mozzarella sticks, don't know why I tried the Coconut Shrimp though, I don't like Coconut, lol, a no to those for me, lol, it was fresh coconut though, too strong for me, lol! And crazy dried out baked potato, must have been from 2 nights back, straight to the trash! Other times the potatoes are Perfect! We've been there in the past for big church celebrations and sometimes just carryout for 1, but they don't see that a $3 carryout tip one day could come back as $100 small group sitdown tip. And all the email day by day specials they have, gosh I remember how good their steak was, might have to try the Sunday steak special. We're always nice and never know what we're gonna get there, smh! read more