Not the mega-store that some of their other locations are, but perfectly fine and surprisingly…read morefriendly. It's must be that universal love of music thing. I do wish they'd offer second-hand instruments and buy-back programs, though. Because it's always a shame for perfectly good instruments to collect dust after you've moved on.

One of the great things to buy in Hong Kong, is musical instruments. It is mainly because they're…read moreso cheap, being both manufactured in the area and tax-free. And if you're going to buy a musical instrument in Hong Kong, quite frankly, the best place to go is the Tom Lee Music store. This place is a huge hypermarket of all things musical. They have musical instruments, all sorts of electronic recording equipment, tickets for local concerts, and a very good sheet music department. I am amazed that in the same stall, I can buy a a Korg piano, a saxophone reed, The Best of Blue sheet music for flute, and a microphone. It really is a one stop shop all musicians. There are a number of branches in Hong Kong including Wan Chai and Causeway Bay, but the TST site is by far the biggest. If you're want to try musical instruments, it's probably best to go to the TST store, because they carry more stock. They often have very good discounts and sales on. I recently bought an electronic piano for half price, simply because it was a slightly older model. They also offer free delivery, and in some cases (like setting up the piano stand and stool) free installation if required. I would be interested to see if they have the same brutal returns policy as most Hong Kong stores, however I'm unable to, as every item I have ever bought in Tom Lee, has been of the highest quality, and has not failed me. This includes the flute that I bought from the TST store in 1988. Definitely give it a go, especially if you are a visiting tourist, looking to take some instruments home. You will probably not buy cheaper back home.

Awful company that holds a vicious monopoly on the sale of instruments in Hong Kong. Unfortunately…read moreyou will have to deal with these fools at some point as there is no where else (unless Parson's stock what you want, but unlikely!). Customer service is terrible. Staff knowledge of equipment is zero. Staff knowledge of what stock they have and ability to successfully check stock is zero (I had to tell the shop they had Steinberger strings because the sales guy was insistent they didn't - they did, and the sales guy looked like an idiot after he argued with me for 5 minutes)! No returns policy, no trade back, nothing. Be warned! Other people must be giving 5 stars because it's the only place you can actually buy instruments from!

Kornhill apartments branch: Buyers beware!…read more I tried to look up reviews on this branch on google but it is not listed there.... so I review here. I bought a piano duets book from this branch under the impression that it is $36. Nope. Turned out that it is actually $86, with bits of the "8" perfectly scraped off to resemble a 3. Unfortunately it really does look like a perfect 3. I wasn't aware of this until I got home and checked my receipt, and I don't think I will bother returning this item because it's only $50. It might well have been an unfortunate accident but I would recommend customers to check their price tags very carefully before purchasing anything here.