I often do small jobs, a bit over 500 pieces at a time. Once I did 1000 booklets. This guy always…read moretries his best to get it to me quickly, sometimes even faster than he estimated. I've had him work late on a Saturday to get my order out. Quality of work? Excellent. I've never had a problem with his work. His prices are good, too.

If you want to get your job done, use e-print. Simple as that…read more I was in a hurry to get my business cards ready for a cocktail reception on Wednesday night, and only until Tuesday morning I received the softcopy of my business card layout. Not the most ideal situation, as the "business card" culture in Hong Kong is still boringly but undeniably strong, just like Japan or other Asian countries. Everyone can undoubtedly find each other online within a few clicks of Google/LinkedIn search, but if you don't have a business card, you won't be treated seriously. Oh well, the lucky thing is, Hong Kong is most famous for its efficiency (or second most famous, just behind the food here). A lot of other print shops only had retail outlets on the Kowloon side, so e-print was my best bet. I called Tuesday morning as soon as they opened at 9:30. Unlike your average credit card / telecom CS, e-print had a real human being picked up my call right away. After reassuring the business cards can be printed within 24 hours (that's not an urgent request, by the way. It was the standard time of delivery), I registered an account online, chose the type of paper I preferred, uploaded my design, and everything was seamlessly done within 15mins. I called again, to make sure everything looked fine. Someone picked up the call and had my order on her screen already. We talked through some details, and I paid for the cards online while having her on the other end of the line. Both credit cards and PPS options are available, and it took me just another 5mins. Note that the "ready by 24hrs" only starts counting when you have paid. You could see the progress online too, from "received your order" to "ready to pick up", you wouldn't miss a thing. I checked again Wednesday morning, and it was ready (thanks god!). The retail outlet was nothing less than efficient, too. All I needed was to present my phone number, and the cards were in my hands. And when I was just about to leave, the staff noted that I was a first time user, so she reminded me of an offer to have free business cards printed from their mobile app(!). The offer would expire by the end of Oct, so it was really nice for her to remind me of it. There are a lot of other stuff you can print at e-print, and its sister shop e-banner. I'm sure I will come back very often in the future.

A perfect showcase of how, in Hong Kong, I have been guilty of tolerating poor and unreliable…read moreservice (because it was cheap) and how it has costed me far more in the long run. It is not worth it!!!! Before you order, consider how much it will cost you if the order is not delivered. I've used them many times... in fact this latest non-delivery hasn't been the only one; just the straw that broke the camel's back. And it is not like there are not competitors like printshop.hk (so far so good). I guess e-print is just better marketed. --------------- 1) If they have questions, they don't leave messages... they just will not print. So stand by your phone in case you miss it. Otherwise you won't know until it is too late that you don't have what you need. 2) They had the audacity to suggest paying a few hundred dollars more to make up some lost time, (rush so they will not be AS LATE), which would also require me to pick it up at a distant location in Kwun Tong. 3) Getting a refund for a non-delivery / cancellation is not easy, they will require you to fill, stamp with chop, and scan back a claims form so make sure you have your order # and customer # so they can send you a refund cheque in 10 business days (or so they claim). The person cancelling your order won't help you with the refund process either.

- My husband has been making custom shirts/suits with Charlie Chang for 7 years. He ships anywhere…read morein the world (as long as he has your proper measurements) and has shipped to my husband in US, in addition to my husband walking in, seeing Charlie directly and having shirts/suits made while in Hong Kong. - Shirts, suits, pants, pocket squares, dresses, etc....he can probably make anything you want. - Professional, accurate in custom fits and a great selection of fabrics to choose from. - Prices are reasonable for quality product you get. - Charlie has made some traditional Chinese garmets for me personally over the years as well (tops, dresses, etc). All top quality, great fabrics and accurate in perfect fit. Obviously there are lots of tailors in Hong Kong. We think Charlie Chang is top notch, local and a good business man. He also speaks English.