In my years of business, I have experience that companies that have to state, "We are Zoom Web Media, a reputed and dynamic Digital Marketing agency", "reputed meaning well-thought-of, respected, well respected, highly regarded are just the opposite. From my two years dealing with Zoom Web Media, "reputed" would not be a label that I could give them!
If you are thinking about using this company, find any 8-year-old person and give them the $3,000 or whatever reasonable quote you are given to redesigning your website. At least giving the 8-year-old child the money should give you some enjoyment, something that will never be achieved once your money is consumed by Zoom Web Media. After almost 2-years of waiting for the redesign and updating of our website, we gave up. When we attempted to take them to small claims court to get our money back, plus other damages we discovered the contract had been written on an Ontario address that didn't exist!
One of the reasons we thought it would be ok to deal with Zoom Web Media was that they listed an office in Ontario as well as the USA, UK, Australia and India. What they also had and still have what we know understand is a free listing in the Ontario Yellow Pages. I sent a Canada Post Registered Letter to this address on May 28, 2018, and it was returned to me on June 8, 2018, as "No Such Address". The phone number featured in the Yellow Pages, once dialed, is not assigned. Part of our decision-making process was to feel comfortable with a company to whom we were giving our money.
In our particular circumstances, we already had and still have to this day a working website. It just needs some refreshing and updating to be more mobile friendly. All Zoom Web Media really had to do was move the current information on our active website into the new improved online theme or shell, streamline the material and make it faster to load. They suggested it would take 7 to 16 days. Plus we also agreed that they could enhance it with Search Engine Optimization after the site had been approved and was up and running. Once we had signed the contract the warnings where so present, like hiding in plain sight and I missed every one of them, as I had bought their sales line 100%.
Zoom Web Media charged us over $500 for a security package, $400 of a $1600 SEO contract and took $625 from our credit card before the completion of the website. We are now out $3,000 CDN, plus two-years of advanced organic listing opportunities with no website and about $4,000 of our own time invested in keeping reviewing the crap they kept sending us for almost two-years. They also tried to charge us in USD, even though the contract was in CDN dollars!
Zoom Web Media is a company of empty promises, no goodwill and if they are representative of companies taking IT jobs from North Americans, we have to wonder who must be on the take in North America to give work to these EXTREMELY INCOMPETENT unskilled people this type of work. Let us not forget the computer is an American invention and all coding around the world is in English, regardless of what in on the page that appears on the Internet. In my opinion Zoom Web Media is a stain on the entire IT community of India and not only should they be shut down by the Government of India, but they should also be banned from operating on the worldwide web!
Their parent company, ZWM Technologies, Inc. specializes in website reputation rebuilding. WOW, their biggest client must be their own company Zoom Web Media. So don't trust any positive reviews you read about Zoom Web Media or clicks shown on Facebook. In fact, read some of these reviews, and you will find eerie similarities. "ZOOM" is the sound of your money leaving your bank account with no ROI ever intended to be given. DO NOT USE ZOOM WEB MEDIA UNLESS YOU LIKE TOSSING YOUR MONEY INTO THE WIND, they are dishonest and produce nothing but grief. One area of expertise is the ability to run the clock down so you will get so discouraged and just give up. One of their developers in April 2018, suggested blowing up the website they were never planned to deliver to me. I have it recorded, as well as the screenshots of almost two-years of "we cannot get it done, but thanks for allowing us to take from your credit card and breach our very own contract".
I stand behind my comments and invite you to contact me before doing businesss with them as I was unable to post my entire comment on this site. Paul Avis, Beauty-Full Spa, Pickering ON info@beautyfullspa.ca 905-420-0020. read more