The owner was very knowledgeable and help me identify a couple of issues I have with my truck…read more We're able to get the parts order and the work done in a couple of days no over paying and great service.

Had my car for 2 days and didn't fix it. But charged me $220 for a smoke test, and driving my car…read morearound for two hours. No communication. Left his sweater and deodorant in my car then proceeded to call my phone so much I had to block his number. Weird interaction and bad service.

Well second time my car in garage no doubt for same thing. First time they said trouble w motor…read moreneeds to go actual Ford dealership run diagnostic Ford dealership said it's leaking coolant in number 3 cylinder n either need new motor or at least engine block had it towed AGAIN from there back to crazy cheap they said no you don't need that, we just cleaned out number 3 cylinder and replaced (so why didn't you fix the leakage?) n said car was fine.. that was a few months ago and now same thing happens again.. just put in different block or engine!!.. it's still covered by warranty!!.. problems since 4 days after I took possession of vehicle..

Imagine this, it's your first time financing a vehicle. You think the dealer is going to put you in…read morea car worth the value and is on your side. Well, they aren't here. They will put you in a car with the most miles, say its not big deal and to trade it in a year or 2 later. Well, its a year or 2 later, and they claim the mileage is too much for them to resell. Barely any higher than what it was sold to me. Very awful place to deal with, it's a trap!!! Run far far away.

When I originally bought my car from Pellegrino's, I got amazing service from Brad, Brad is a 5…read morestar sales man all the way! I ran into an issue while out of town, about a month after purchasing my car and I was stranded in middle of (for me was) nowhere. I reached out to Pellegrino's and dealt with the service manager and he was outstanding, caring and he had amazing customer service. Side not, they fixed the issue at hand. I wish I was conposated a bit more, but I'm happy with how things were handled. For my next car, I will definitely consider Pellegrino's!

So we needed another vehicle so I Pellegrino Auto Sales was around the corner from my job. Having…read moredriven by and seeing that seamed to have nice vehicles we checked out their website which is very easy to use. We stopped in on a Thursday even without an appointment. We where hooked up with Joe Pellegrino and he did a great job of going over their inventory on his computer with us as it was cold out. He took out input on wants and needs. After giving in on color choice he showed us a vehicle that we fell in love with. Joe not only handled the sale he handled the financing. This turns out to be part of the standard here they don't pass you around to different people. Just you and your sales rep start to finish. If you are looking for a quality used car with a staff that make it quick easy and hassle free Pellegrino Auto Sales is the place I would recommend.

I've been a Hartway Motors customer for many years, and they've always treated me like family. I'm…read more82 now, and after driving my Chevy Colorado for a long time, it was becoming a bit much for me. I don't drive often, but I wanted something safe, comfortable, and modern enough to help me build confidence with newer technology -- especially wireless maps. I'm not very techy; I just want things to work. For the past couple of years, I had my eye on the Chevy Equinox. What I didn't know was that my son was quietly working behind the scenes with Nichole and Emily to surprise me for my birthday. He looked at the Equinox but realized the 2026 Chevy Trax had a cabin layout similar to my Colorado, with a simple turn‑key start that would make the transition easier for me. He didn't know I could check my emails on my smartphone -- so when the "Congratulations on your new 2026 Chevy Trax" message arrived, I saw it before he expected. I drove straight to Hartway Motors because I had to see it for myself. And I loved it instantly. The Trax was everything I didn't know I wanted. Zippy, stylish, with sporty red accents that made me feel 20 years younger. The cabin was simple, familiar, and not overwhelming at all. It felt like me. Hartway Motors has always been a place I trusted. My family worked here years ago -- even back when Darlene and Charlie ran it. Honest, upfront, and genuinely caring. That hasn't changed. I can walk in anytime with a question and someone is always there to help. I'm not a number here. My son originally thought about going to the city for "better deals," but I insisted: if I was getting a new car, it would be from Hartway. After working with Nichole and Emily, he understood exactly why. No fluff, no pressure -- just an honest deal and real people. Hartway Motors will always be a staple in my home. Tradition, value, and the kind of integrity you don't find everywhere anymore. Thank you for making this 82‑year‑old feel confident, excited, and truly cared for. Randy Klatt was also there to help me celebrate, and my son knew him from school days. I still can't believe it's mine -- I had to pinch myself and keep looking out the window. My son knows me like a book, and everyone worked together in perfect harmony, like a finely tuned engine. This made my 82nd birthday feel incredibly special. Emily took the time to go over the new features with me and even watched me try them myself just to make sure I was comfortable. You can't ask for a more patient person -- she was 100% on board, and you can tell she truly loves what she does. They even got me to sit in a brand‑new Corvette, and Randy gave me the go‑ahead to give it a showroom start‑up. It was amazing -- intoxicating, really -- even if the senior discount didn't quite apply to $140,000. Such a rewarding culture and the best experience of a lifetime. Thank you to everyone involved, and thank you for simply being who you are.

I would strongly recommend avoiding this dealership, especially if you are traveling a significant…read moredistance to purchase a vehicle. I was interested in purchasing a 2024 GMC from Hartway Motors Chevrolet. Before making the nearly 2 hour and 45 minute drive, I specifically asked about the condition of the truck and was told it was in great condition and had been detailed and shampooed. When I arrived, the condition of the truck was completely different from what I had been led to believe. The clear coat was extremely scratched, the tires were heavily worn and appeared to be close to needing replacement, and the front bumper appeared to have been replaced because the color did not match the rest of the truck perfectly. The interior was also unacceptable. I was told the truck had been detailed and shampooed, yet there was concrete or Sheetrock-type dust throughout the interior. The wheels were covered in brake dust and clearly had not been properly cleaned or detailed. To make matters worse, I was told the truck would be delivered to me, and the delivery driver smoked in the truck during the trip, leaving the vehicle smelling like smoke. After driving nearly three hours based on the information I had been given, I decided to walk away from the deal. I spoke with both the salesperson and the manager about the condition of the vehicle. The manager's response was essentially "What do you want us to do?" I found the manager's response and overall demeanor to be extremely unprofessional and dismissive. What bothered me most was that there seemed to be very little concern for me as a customer or for the fact that I had just driven nearly three hours based on what I had been told about this truck. Rather than taking responsibility for the situation or trying to find a reasonable solution, I felt like my concerns simply didn't matter to them. The biggest issue here is trust. I was told this truck was in great condition and had been properly detailed. What I found when I arrived did not match that description at all. Thankfully, I walked away and did not purchase the truck. After seeing the condition of the vehicle and the way the situation was handled, I was left wondering what other problems might have been overlooked or not disclosed. I wasted nearly 5 1/2 hours of driving based on information I was given by this dealership. If you're considering buying a vehicle from Hartway Motors, especially if you're traveling from out of town, I strongly recommend getting detailed photos and videos of the exact vehicle and verifying every claim about its condition before making the trip. For me, this experience completely destroyed my confidence in the dealership. The lack of professionalism, accountability, and concern for the customer was extremely disappointing. I will not be doing business with Hartway Motors Chevrolet again.

Purchased a 2002 Lexus ES300 for my daughter (16 year old - first car). Since August we have had to…read morereplace the brakes (he told us he replaced them), had the car on the computer to diagnose several EVAP codes, new tires (which we expected), and the muffler is shot. His "warranty" for 30 days covers just that - no more. This vehicle is a lemon and caveat emptor to anyone who buys from him. We have dumped more money into this lemon that I ever expected. I would seriously not recommend this dealer to ANYONE who has no knowledge of vehicles. Too bad I can't pick half a star - but then thats being generous.

I had a great experience at Joes! He communicates quickly and a wealth of knowledge! I will not…read morehesitate to recommend him to family and friends. Thanks Joe!

We have purchased our last 3 cars from here, they have been amazing. Low mileage, great price, VERY…read morereliable cars. I just recently purchased a Jeep from them, amazing features and a seedless process! Highly recommend!

Great car so far no complaints not pushy and has a nice…read moreselection of cherry cars to pick from at better prices than the big box places. There is a reason this guy's been in business for like 30 years ! i will be back thats for sure ....

Very easy Process. I picked out a decent priced vehicle online, went there and told them what I…read morecould afford and they even paid off my trade in. All the leg work was done by them, just like with the bigger dealerships but without the big price tag.. the free 2 year power train warranty made my decision even easier. I'm going back for my next car in the future as well.

Stay away from their repair shop. They returned my car with a crooked steering wheel after $2500…read moreworth of work. If my mechanic had not noticed this, the lack of alignment could have caused expensive damage to the car long-term.

Selma and Giovanni help my fiancé and I out yesterday with purchasing a car and I can't recommend…read morethis dealership enough. They were so kind and helpful, not to mention the atmosphere of their business felt so professional yet like going to family for help. I didn't expect to get a car anytime soon with all the different dealerships and online sellers Thursday morning but by Friday afternoon, the car we were looking at was ours(and at a really great price ! Also thank you for the shirts, we will def represent your business proudly).Thank you guys so much again, I wish you guys the best!

Coming from owning and operating a family run small business, I would recommend Balkan Motors…read more Justin and his team were extremely friendly, courteous, and responsive. They made purchasing a vehicle out of state extremely easy and painless. They answered all my questions, provided prompt pictures and videos, even picked me up from the airport and were ready to complete the transaction upon my arrival. I drove the car approximately 900 miles back home with zero issues and I can attest they have quality cars in their inventory. They followed through to make sure I was happy with my purchase. The level of customer service is top notch.

The best car place around. Honest. You can't go wrong. Ask for Dave he will make you the BEST…read moreDEAL IN TOWN.