I will never step foot into this florist again after the appalling way I was treated by the female owner.
I arrived at 7pm and was disappointed in the bad quality of the oriental lillies on display, so I proceeded to go into the cool room in search of fresher stock. The female owner told me I couldn't go in there because it was closed after 5pm. I told her I wanted other flowers and showed her the fresher oriental lillies I prefered which were in the cool room (even though they were the same price at $36 as the older ones outside on display).
Angrily she snatched them out of my hand, stormed over to the counter, and violently tore off the clear cellophane wrapper, threw the flowers down hard onto the wrapping paper on the bench and was about to start wrapping them in the same reckless manner while I repeatedly yelled at her to stop being angry at me, yet she continued violently handling the flowers with a scowl on her face. She denied being angry at me even though her body language proved otherwise and when I told her she was being rough with my flowers, she angrily and inadvertently admitted to her anger by snapping that I shouldn't go into the cool room after 5pm.
I told her she's angry because I didn't want to buy the old flowers on display and sought the fresher ones instead, and that she just wanted to get rid of her old stock by selling it to me. Angry words were exchanged and I told her to keep her flowers and that I'd never step foot into her shop again. I could hear her swearing at me as I left. I would give this place zero stars if it were an option. read more