There is plenty or room for parking with a short walk to the entrance. The lobby is large and…read moreinviting. This is a family run business and the family is very kind, informative and helpful. The office is clean. The prices are more than fair; I traded in my silver for melt and was very pleased with my outcome. This is not a typical coin collector shop. They buy/sell silver & gold and other precious metals. I will return.

Came here, not expecting to sell but to see/hear their offer based on several referrals. Thought to…read moreget a second appraisal but after talking with Chad(owner) I truly felt it was a decent offer and went with it. Glad I did and will be going back as the price has gone up a lot since earlier this year.

Nick did a great job buying my silver coin collection worth about $20K…read more Since there were so many coins he recommended me leaving the collection with him over the weekend so he could inventory it. I went back into his shop on Monday and he explained what the coins were worth (at market rate). He was also very upfront and transparent on his fees (which ended up being around 10%). Everything seemed reasonable so I proceeded forward. He wrote me a check and kept the silver and the transaction was complete. It couldn't have been any easier. His shop was modern, clean and well organized. He was professional and polite through the entire process. In all a very positive experience and I recommend his service. Thank you Nick for making it easy and painless!

Nick was incredibly helpful and went above and beyond to give me the best value for my silver coins!read more

I worked with the owner, Dave, to design a custom engagement ring for my fiancé at the time. He was…read moreextremely knowledgeable and patient with me and we found a band that my fiancée (now wife )absolutely loved. He also sold me a fantastic diamond at a great price. Far less than the local jewelry stores I had visited in the Windsor area. I really had a great experience with Phoenix Jewelry and have sent my friends there for engagement rings as well. Also have purchased a few watches over the years as well as jewelry for my wife. Highly recommend! The owners are very welcoming and they make the environment very easy going. Not stuffy at all!

There was a younger male gentleman who helped me on January 15th. He was extremely incompetent and…read morerude. He quickly became impatient with me- lost my sale!!! I walked in looking for earrings that were light weight because I'm old and don't want my ear holes to become saggy, but I left with no earrings and a sour attitude after dealing with that boy.

Brought in some silver the other day felt like I was under arrest. Not a good experience…read morewhatsoever. It felt like I was getting a CPL license through the state police or something the way that the securities are unfortunately it was a terrible experience and I will not recommend them or go back there. It's broken pieces of silver not uranium. Thanks for making me feel like I was a criminal

This Tappers Gold Exchange is on the corner of Heidenrich and Hall Rd. Not busy but check appts…read morefirst. The 2 guys there are personable and very helpful. They explain what they're doing. I've been to other places recently and Tappers were better in prices.

Great people, unbelievably helpful. They have some very nice jewelry and were so helpful with my…read morewatch battery. I will definitely be going back.

Terrilble to do business with. They ripped me off for hundreds. I would highly recommend not doing…read morebusiness with this scam store. I ordered a gold coin and never received it. The owners couldn't care less. Very unprofessional. They are not members of the ANA and MSNS for a reason. These institutions both have strict code of ethecs that dealers must follow. Liers and thiefs.

I made 3 visits within 1 week. They even stayed open late for me 1 day. Staff is extremely…read morefriendly, they educate you what they're looking for, and very fair on the prices. I would recommend Ohio Gold & Coins to anyone, after all I traveled there from SW Iowa.

From the owner: We buy your unwanted gold and silver jewelry, coins and sterling silverware. Honest, fair and…read morehelpful!

I have always been impressed with the Tappers store at Somerset mall. The store is so shiny and…read morebright and the staff is very welcoming. My husband and I are in our mid 80's and we walk the mall every day and stop to chat with the staff. There is one Security Person (Mark) I don't know his last name, but he went way above and beyond his official capacity. I had fallen a week ago and was walking on a cane. He saw me sitting on the bench waiting for my husband to get the car and pick me up. He took a minute from his job to help me to the car and be sure I was buckled in. We were parked right outside the center court entrance. That act of kindness meant so much to me and I will never to be able to thank him enough. Tappers is extremely fortunate to have security personnel like Mark.

Great service from Darius at Tapper's Somerset. He was very helpful in handling a Cartier watch…read morerepair. He is very pleasant, efficient, and professional. I highly recommend Tapper's for repairs.

This is located in the lower level of Twelve Oaks Mall. There's a single person working in there…read more I brought in a old class Ring. The sign said guarantee minimum $139,! for women's class ring, but they tried to offer me $110! I had to pointed out to the employee. She ended up giving me the price that the sign said, but I thought it was very odd that she would try to dicker and deal and ignore the gigantic sign right next to her head.

From the owner: Visit Tapper’s Gold Exchange in Novi for a fast, secure, and professional gold-buying experience…read more Whether it’s old jewelry, broken chains, or unwanted gold, we offer top dollar on the spot—with the trusted service you know from Tapper’s. Conveniently located inside Twelve Oaks Mall, we make it easy to turn your valuables into instant value. Stop by today—your gold is worth more than you think!

10/10 I gotta say it's prob the only place I would go to, I've gotten my watch band replaced and it…read morewas fast tbh

Vic at Golden Time Jewellers in the mall went above and beyond to resize my difficult ring and got…read moreit just right. The service was exceptional and the price for both resizing and watch repair was very reasonable.