I would not recommend this store to international travellers as they are not capable of…read moreunderstanding basic English and processing international transactions. I was scrutinised like a criminal after showing four forms of identification, because I'd left my passport in my hotel room. In addition to a rude customer service woman who continued to sigh heavily as I was apparently an inconvenience to her day. I'm sorry that you are not globally aware, and this leaves a black mark on your reputation. I'm sure that Zara would be disappointed with your performance as an international company.