I don't recommend renting from them. They charge a $30 mystery fee for "utilities" on top of rent, while you also have to pay Avista for electric. BTW, the heat and stove are electric. Their ads on Zillow advertise a working ATM in the building as an amenity. This ATM has been out of order for over a year and still isn't working. If you call and complain about the idiot drug addicts they rent to and their constant fighting and noise, they do nothing. Worse, they say "if you don't like it you can leave." My neighbor also received this response from Zapple when they didn't fix his door properly. I'd say, if you are a good tenant who pays your rent on time and expect the most basic, civil accommodation and respect in return, you won't get that from Zapple. They say they are improving the building, but really they still only want to rent people who don't complain and don't ask for much- usually people on drugs or who are so rude, loud and obnoxious, you'd be better off sleeping next to a train station. read more
