I'd been to Top Thai Massage a number of times before, but my last visit unfortunately was my last…read more I'm not exactly sure what changed (management, cost cutting measures, etc.), but here is a list of noticeable differences that have made me decide to not go back:
1. Scratchy/rough feeling sheets. They used to have the softest sheets/blankets on their massage tables. The moment I laid down this time, my body went into "Ugh, these sheets are thick, waffle-y, and scratchy" mode and I wasn't really able to relax.
2. This was the first time no bolster was placed under my feet, so that added to the discomfort.
3. No heating blanket was offered, but I did see the cord as I was getting dressed afterwards.
4. I was told that the 90-minute massage was all inclusive (to include an essential oil of my choosing), but never received it.
5. There was no head massage...not even a second. This was given every time before, and my mom received it with hers. (We both had massages that day; same time, different rooms and different therapists (obviously!)).
6. My massage therapist (and my mom's, too) seemed a bit rushed. Sure, we both got our 90 minutes, but there were areas for both of us that they just sped through and some where we felt they just spent too much unnecessary time on.
7. This place just doesn't seem as clean, organized or relaxing as it once did. Again, it's clean, but not inviting or as comfortable as it once was.
8. This didn't change, and I get tipping, but the 32% tipping "suggestion" at the front desk is a slight ick for me. I'd at least change it to 20%, but heck...I even tipped the $35 for a $109 massage (32.11%), so maybe it just works.
I'm not saying this place is bad by any means, but it has definitely gone from my fave to "eh". Time for me to focus on finding a new massage place that's more inviting, comfortable, and much better quality. Sorry Top Thai, you're just not my "top" anymore.