Absolutely awful job done on the framing of an oil painting that was a gift from my daughter and hubby from their honeymoon. I had spent 10 minutes 3 weeks before describing what I wanted and how I wanted the painting to look, after framing. They made an absolute pig's breakfast of the job and had actually stapled the edges of the oil painting around the wooden frame, taking out 1/2" each side and 1" top and bottom. The painting was small and of course spoilt the whole view of what the artist had done. I complained bitterly and the obnoxious little man who owns the place stated I did not know what I was talking about. After emphasising most strongly that as a customer I had the right to ask for my painting to have part of the white border visible so that you could see everything that the artist had painted. He seemed to disagree, showed off like a child and I refused, point blank, to pay a penny. He took off the frame and high-tailed himself off to his office. I was most upset as the actual picture that the artist painted is stapled, as I said, around the side of the frame and is not on view.
I do not recommend ANYONE to take an oil painting there to be framed. read more