Horrible experience with Brooks. I've worked with them for a few years and they are quite pricey…read more Service has always been very poor, but I kept working with them because I hadn't found an alternative. I will do so immediately. I received yet another notice from the IRS indicating something was incorrect on my tax return from 2 years ago and indicating I owed a significant amount of money. I asked Lisa for help determining if this was really owed and why and it was like pulling teeth to get any information from her despite the fact that she filed it, was paid to do so, and is best suited to answer questions regarding the return. I called her and she didn't call me back. She would only respond via email and partially at that. I wanted to know if she included incorrect information in my return (either caused by me or caused by her) and she was seemingly avoiding that question like the plague, instead just telling me very bluntly and rudely, to review it myself and pay the money the IRS is requesting if the numbers didn't match. Without expertise, this is very difficult to figure out and navigate on your own. The tax code is extensive! Further, if she was the cause and the IRS is in fact correct that I owe money, she caused me to lose a significant amount of money as interest accrued since the tax return was originally due in April. Moreover, every moment she delayed, interest continued to accrue. Did Lisa care? Not at all. As a service provider myself, I am appalled. Everyone makes mistakes, but who makes mistakes and leaves the person they injured to fend for themselves? So, what did I pay Brooks for? To possibly mess up and not help me correct it? She didn't offer to call the IRS or help me figure it out in any way. Even if she didn't make a mistake, I paid them enough money to help me or they could request an additional fee. However, they also take money from you and force you to pay for some audit service. Don't do it. If they won't help me with this allegation, what makes us think they will help with a more extensive audit? This is at least the second time something has gone awry with my tax return in 3 or so years of working with them. The first time they did offer to file again for me without compensation. I also second the other comments about their extreme lack of professionalism across this business. Lisa is disrespectfully late to just about every call and always with an excuse, totally lacking self awareness that the constant excuses don't fly with a paying customer. Again everyone is late from time to time, but Lisa / Brooks is overly egregious. They also are not good at asking you the necessary questions to ensure you report everything you need to report on your taxes. This has burned me several times. I'm also still waiting for a copy of my return, which I requested. I cannot wait to begin a journey with a different, more responsible and more professional organization.

So thankful for Ms.Business & her team at Brooks Alliance. They're so patient, educated, and ready…read moreto DELIVER! Got both my business + personal taxes done in a timely matter & they answered any questions I had. 5/5 for sure!

What a great business! The service, the staff and most importantly, the RESULTS!! I'm thrilled…read moreabout Fusco & Associates and highly recommend them and all of their services. If you're in the Staten Island area (or anywhere else for that matter), I suggest you check them out.

I am going to David Fusco for more than 30 years and never had a problem. He and his staff are…read moreefficient and know everything there is to know about including the latest tax laws. They offer great suggestions at times. Besides being knowledgeable, they are timely, fees are fair, and are very professional. My family has been going to the Fusco firm ever since David's father was there 50 years ago. David maintains the high standard his father set in place at its inception. My recommended friends are very pleased and you will be too. DAG

Upon a recommendation from a reliable friend to use Melissa at FPM, to summarize I ended-up being…read morevery pleased with her financial + preparation services. She listened intently and patiently to my questions, being so clearly helpful and knowledgeable throughout the process, making it less stressful and easier to navigate. I would most definitely use her again.

Melissa is amazing! Highly recommend. Service is great, always very helpful gets me a good refund…read moreevery year! Knows her sh1t!

*"I had a terrible experience with this service. This person HILDA Carranza its NOT a licensed…read moreaccountant and does not have a university degree in accounting, yet charges as if they were a professional. Additionally, they do not speak English, which caused confusion and mistakes in my taxes. Their staff is clearly untrained and does not know what they are doing, which made the situation worse. I had to hire a certified accountant to correct all their errors. After consulting professionals, I was even advised to file a complaint with the IRS and the Better Business Bureau. I strongly recommend anyone considering this place to carefully verify credentials and experience before trusting them with their financial information. I do not recommend this service at all." Tuve una experiencia pésima con este servicio. Esta persona Hilda Carranza NO es contadora titulada ni tiene estudios universitarios en contabilidad, aunque cobra como si fuera profesional. Además, no habla inglés, lo que creó confusión y errores en mis impuestos. Su personal claramente no está capacitado y no sabe lo que hace, empeorando aún más la situación. Tuve que contratar a un contador certificado para corregir todos sus errores. Después de consultar con profesionales, incluso me recomendaron presentar una queja ante el IRS y el Better Business Bureau. Recomiendo que cualquiera que considere este lugar verifique cuidadosamente las credenciales y la experiencia antes de confiarle su información financiera. No la recomiendo en absoluto."

Family owned business that has always taken care of all my needs. I have been a loyal customer here…read moreyears. Great staff! I would definitely recommend HAC to others!

I cannot thank Straight Tax enough for everything they have done for me. My previous tax accountant…read moresadly passed away during COVID, and the last time I filed taxes was in 2021. I had never received my refund from that year, and because of that, I didn't file the following year. When I came to Straight Tax, they immediately got to work and did a Tax Account Discovery by contacting the IRS on my behalf. That's when we found out I was a victim of identity theft in 2021. Straight Tax didn't just stop there--they walked me through every step of the process to resolve my identity theft issues, helped me file my back taxes, and handled everything with the IRS. Unfortunately, I ended up with a large balance for back taxes, but Straight Tax still had my back. They helped me set up a manageable payment arrangement and are continuing to work with me to try to reduce my debt. I don't know what I would have done without them. Straight Tax literally saved my life, and I'm so appreciative of their patience, dedication, and professionalism. If you need real help with your taxes, they are the team you can trust. Thank you, Straight Tax, for being there for me when I needed it the most!

Thank You Straight tax for taking care of all my financial needs…read more you guys are the best hands down will highly recommend

Brian and BTR has been a great partner in starting my LLC. They took care of all of the paper work…read moreto have it up in running in days, not weeks or months. They have also been doing my personal and business taxes for 2 years and both years have given me higher refunds that I'd ever gotten on my own. They aren't cheapest around, but in my experience they are the best.

I am writing this review to strongly caution anyone considering using Brian Roerden from BTR…read moreaccounting, office in Warwick, New York. I trusted him to oversee my business finances, including proper tax planning and Social Security compliance, also, my personal finances. Instead, they completely drop the ball. Because of their lack of attention, poor communication and failure to advise me on basic tax obligations ended up owing a substantial amount in federal taxes, along with Social Security liabilities that should have been prevented. This has caused serious financial stress that could have been avoided with competent accounting. What's worse is that I receive no proactive guidance, no heads up, no clear breakdown of what needed to be saved or paid just silence, until it was too late. If you care about your financial health stay far away from this company this experience has been very devastating to us.. It has been frustrating, costly and deeply disappointing. I wouldn't wish this on anyone. We owe thousands of dollars to social security due to pure negligence and guidance.

Highly recommended - great service every time. Ms Agnieszka Wojcik is helpful and kind, always…read morequick to respond, very professional and thorough. We hope to continue using her accounting services in many years to come.

As the tax season is upon us, I was reminded that I should write a review for the wonderful people…read morewho helped me get a great return last year! I was recommended to come to this place by a friend of mine. It is not a fancy accounting office, rather a room with some chairs and a window. It almost looks like a check cashing joint...lol. At Balcom Consulting Services they offer Accounting, Bookkeeping, Small Business Tax Prep., Tax Planning, and Small Business Consulting, they also do taxes for the little people like me if that does not fit into that category. Not only did I get friendly service, a great return, everything was organized and but into a nice neat binder for safe keeping. Here is how they do things: - You walk in, they give you a form - You fill out all of your information including any deductions (student loan statements, medical bills, charity, etc.) - Hand the nice girl at the counter your form and your W-2's. - Wait for a phone call (they are very very quick) - they tell you the cost of preparing your taxes, you come back in with a check, sign the dotted line. *** they spend time really figuring out how to get you your money, they are ethical in every shape or form, they are thorough that is why you have to wait for a call*** I am happy to say I will be using them again for the upcoming tax season, you should too!!

Balcom is great! I needed someone who could do my small business taxes that would not charge me a…read morefortune, and one of my colleagues recommended this office saying that her family had used them for years. This will be my third year working with them. Jide (the owner) is a consummate professional and really does a thorough consultation. One year I waited until the dead last minute to file and he was on the phone with me the Sunday before the deadline making sure he had everything. He is quite an amazing guy. Just for kicks, I had another tax person review my return and they were impressed with the thoroughness of the work. I highly recommend Balcom if you want someone attentive and thouhgtful who will tell you how to retain your hard earned cash.