Avoid GNC Stores at all costs and save yourself the trouble…read more
I haven't had an issue with rudeness from the workers, they were fairly polite, HOWEVER, they will absolutely take advantage of you.
I came in for some new protein powder and a shaker cup. I was quickly persuaded into the, "buy-one-get-one half-off," deal they were offering on most items. I ended up with 4 different jars of powder, (with the deal, I figured I might as well stock up and save $ in the long run, right?... wrong.)
After ringing up at the counter I found out that the total was nearly $300, if it hadn't exceeded that number already. A little more persuading conversation, and the next thing I know I'm agreeing to sign up for the GNC PRO membership-- only because I was told that it would offer more savings on my current purchase, and provide $40 worth of points on my account for the future, (basically an entire jar of powder,) so, why not.
So, after spending $40-$50 EXTRA to sign up for the GNC PRO membership, and being told, "it basically pays for itself if you sign-up now because of the points you'll receive from your purchase," I still have a total of $260+, whatever, at least I have a free jar of powder to look forward to.
What I wasn't informed of is those points on my account worth $40 will expire, exactly one month from my purchase. That seems like something important to explain to a new sign-up, but I guess not. I also didn't get my PRO-member monthly mystery-box, which conveniently, GNC did away with the same time I sign up. So, no 'free' goodies for me, just more, "exclusive member discounts."
The store worker did right by me and offered me some freebies, but GNC as a corporation are just sleezy and should be avoided.
Personally, I don't know any normal gym-goer who's going to use 4 entire jars of powder in a single month, but apparently GNC thinks a lot of people will-- because even after speaking with the GNC support number about my lost points and un-received box, I was told the best they can do for me now is a measly 150 points credited to my pro account, equal to roughly $5.
Keep it. And don't expect to get another dollar from me.
Find a small business and support them, GNC doesn't deserve your money.