This daycare was ok until my son started having "breath holding spells " so often that the last…read moreepisode was 3 in one hour . We had a full work up done on our son, and doctors couldn't figure out what was going on, but said some kids do that, however he had never done that in front of us nor in front of the doctors. His teachers were great and sweet to him, but something was not right and we don't know what. We moved him to Primrose in May 2025 (he had been at BES since he was about 3 or 4 months until about 11 months). He never had one single episode there and has been thriving. The director mentioned several parents had moved over there from BES and I did in fact run into a parent I knew that told me her son had a bad diaper rash and was even bleeding. He also had a giant goose egg and they didn't know how he got it. The little kid even told his mom was the "mean teacher" (mom said teacher is no longer there. My husband and I were told there were cameras , and when we asked about them they "hadn't been set up yet." The regional director told us she would call us to talk about the passing out spells (his lips would turn blue sometimes) and she didn't call. Do your own research, but the reviews speak for themselves.

My current daycare is closing at the end of June, and as a result it sent me on a hunt for new…read morechildcare services. I have seen many negative reviews for BES online although I am well aware that people typically ONLY post about negative experiences - so I took it with a grain of salt and pushed forward. I have friends who have used BES in the past and the feedback from actual parents was 50/50, so I wanted to give them a shot. Having used 2 other facilities in the area, I understand that everyone's opinions/expectations with childcare are very different and went into this all with a very open mind. I have been actively trying to get my children's enrollment lined out since May 26th when I first spoke to someone on the phone... and it has been nothing but trouble since. I was told after the first call, I'd get a call back to validate our enrollment completion and registration fees settled - and received no call back. Again, open minded - I proceeded to schedule a tour online. I went to tour the facility on 6/2, and paid my registration fees afterwards to hold my children's spots. I was told by the woman at the front desk that the online system for enrollment paper work was giving them trouble, and that she would have to check with 'so-and-so' to find the forms and they'd call me the following Monday to touch base and make sure they had everything they needed. Again, no callback happened. While I was there taking care of the registration fees in the front office, I could hear a young toddler/older infant having a meltdown.. one of the office ladies walked back in and stated "if anyone wants to cuddle with a little one, sounds like there is one in there that needs it!" and she proceeded to go back to laminating and cutting paper. Again, I know how kids are and took it with a grain of salt - maybe the kid is sick? Having a rough morning? Teacher busy changing a diaper? It happens - right! Still tried to push forward with an open mind. All that to say... My kids were slated to start in July and with only 1 week until their start date, no one has called me. I proactively reached out again yesterday via email to validate our enrollment was completed and figure out how to set up payments for our tuition. I then received a response asking me to take care of the registration fees (already paid on 6/2), and complete the enrollment paperwork (which was completed 3 weeks ago). I have had to follow up countless times, with continued lapses in communication on BES's end. I can't speak to how they care for their children, aside from my single experience while there for a tour. I cannot speak to the teacher's quality or how they educate. However as a momma who has her stuff together and tries to be proactive in resolving stuff like this - the experience with enrollment was extremely poor. They seem very unorganized and as if the office staff does not communicate effectively. I am choosing to not enroll my children here based on the experience with enrollment alone. I am losing out on our registration fees.. although that's a sacrifice I'm willing to make. I had a bad feeling about all of this after the first missed call-back, and am choosing to go with my gut feeling and avoiding BES in the future.