I do not recommend this company. It was acquired in November 2025. Disregard any great reviews…read moreprior to that date--it's a fundamentally different business now.
Summary: Electrician was here less than an hour, flipped some switches in my electrical box, and charged me ~$400.
I had used this company prior to the acquisition/merger, and they were phenomenal. I thought I'd found my "no-brainer"--any time I needed electrical work done, I'd go to Swartz. Based on my recent experience, I would never do business with them again.
Post-acquisition, there is a ~$58-$68 fee that is simply a dispatch charge to get an electrician to your door and does not include any actual work or troubleshooting. That fee itself is reasonable. What followed was not.
A simple electrical issue was escalated into an unnecessary "advanced diagnostic" costing $381 (also new as of the acquisition), only for the electrician to eventually discover that the problem was just partially tripped breakers that needed to be fully reset. That is the most basic troubleshooting step and should have been done immediately.
There is no safety rule, code requirement, or licensing restriction that prevents an electrician from resetting a breaker during an initial assessment. An electrician might reasonably pause only if there is evidence of burn marks, overheating, a breaker that immediately re-trips, water intrusion, known damaged wiring, or commercial lockout-tagout requirements. None of those conditions applied here. Any suggestion otherwise reflects company policy or sales process--not an industry standard.
Instead of resolving the issue upfront, I was pushed toward advanced diagnostics and then told the $381 diagnostic fee could be waived if I agreed to replace three plug-in breaker components for approximately $1,200. The components were on the older side, but still functional. They will one day die, and when they do, it will not be Swartz Electric replacing them.
This experience felt like a textbook upsell rather than competent, methodical troubleshooting. Nothing about this situation justified advanced diagnostics or costly replacements. The issue required no parts, no special tools, and no advanced expertise.
Given how different the experience was before the acquisition, I strongly suspect many of the positive reviews reflect the company as it used to operate, not how it does now.
Proceed with extreme caution.