Yew Tree Dog Grooming

2.0 (4 reviews)

Pet Groomers

Closed • 8:00 am - 9:00 pm

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Yew Tree Dog Grooming - Pet Groomers Near Me - Manchester, XGM

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Jynx P.

11 years ago

Well! I didn't even have chance to have my dog groomed as they obviously need to work on their customer service skills! I tried calling the numbers available publicly on their website and was sent straight to voicemail. And so I noticed one of the numbers was a mobile number and text a very polite and formal message asking if they could groom my dog and collect and drop her off in their advertised pet taxi. I received a phone call minutes later with "Hi, you won't find anyone that will groom your dog this evening so good luck trying other places. We're booked up for the next two weeks until the 2nd of June so call and make an appointment then" and then they hung up. I was obviously very annoyed and disheartened with this very brief call with no opportunity to reply or ask any questions. I then got a text message from an entirely different mobile number saying "Fully booked to 2 June. And this number not on website so don't know where you got it", to which I replied "I didn't text this number, I text one ending in 0689. And thank you for that very brief and quite rude phonecall. I think I'll take my business elsewhere." Which I think is entirely reasonable considering their being incredibly unprofessional. To which they replied "Please do . Bye". No apologies for their rudeness, but instead I got more arrogance. I will be taking my business elsewhere Yew Tree Grooming, and I'm going to let people know how bloody rude and unprofessional with your customers you are! Also your website is very poorly designed and written. Thank you for making me angry on such a beautiful day. And for letting my dog down too. read more

Yew Tree Dog Grooming - In response to my review on yelp. Wow. Just wow. They're super mature. - Pet Groomers Near Me - Manchester, XGM

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Steve B.

7 years ago

Steve was very rough with our dog. I asked him to be gentler. The dog was getting very stressed and in the end I stopped the grooming session and we took our dog elsewhere. read more

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Jane M.

10 years ago

I would not give this dog groomer any stars. Steve came to pick my beautiful old girl up in January last year. At the time I was very ill so I was greatful that he could pick her up and she seamed quite happy to go with him. Tragically in the afternoon 3 hour 30 minute after he had left my home I phoned to see how she was and to my shock he said she had attacked him. She had been to various other groomers before and always been fine. He said she had calmed down and he was willing to finish doing her nails so I agreed. To my horror he phoned me 5 minute later to tell me he thought she was dead. I'm not going to go into anymore detail as I am still devastated and I feel that sending my beautiful girl away that day had caused her death. So no I wouldn't go anywhere near yewtree dog groomers. In fact this has put us going to any dog groomers ever again. I really don't think yewtree dog groomers should be touching animals at all. read more

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Paul J.

8 years ago

We have tried for ages to find someone to look after our beloved 14yr old pet dog,we decided to go with yew tree groomers,on request of a friend,today we took our dog for a wash and dry and nails cut,and what a fantastic and friendly experience we and our dog received,Steve has fantastic communication with us and was super gentle and thorough with our dog,we have already booked for next month,and will be recommending to all our friends and family. read more

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More info about Yew Tree Dog Grooming

53 Delacourt Road
Manchester M14 6BU
United Kingdom
Directions
0161 445 5141
Call Now
Visit Website
http://www.yewtreegrooming.com

From the Business

Specialties

This yelp profile is grossly out of date and redundant. The 2 reviews are not only from way back in 2015- but are malicious and false. The true info for this business can be found by googling yew tree dog grooming and seeing the 78 recent 5 star google reviews throughout 2018 and now into 2018. A much more reliable and authentic source

Meet the Business Owner: Jodi B.

Since been handed over to new opertaor in 2018, the business now has over 70 five star google reviews. The grossly old false reviews and info on this Yelp account as you will see are Way out of date from 2015-2016 and NOT relevent to this profile in yelp. Google "Yew Tree Dog Grooming" to see our 78 five star google reviews through 2018-2019 . A much more authentic and reliable source. No new customers been taken now - sorry

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Pampered Palace Pooches

(1 review)

Excellent service for a last minute request. Our utmost gratuitude for a job well done. £35 for a…read morefull groom on a miniature poodle. Will definitely use again

From the owner: Expert pet grooming by professionals in Prestonread more

Pretty Paws Dog Grooming Puppy Day Care

(1 review)

££

I took my long haired cat Ollie here and was very nervous as he was in a bit of a state, he had…read morebadly matted fur and was very grumpy as it was causing him pain. I cannot believe the difference in him since his visit to Pretty Paws, after a good shave he is like a kitten again!!! He was treated so kindly by the staff and is now a much happier cat, THANK YOU to all the staff xxx

The Canine Centre

(1 review)

Bury

Amazing friendly & knowledgeable staff at the Canine Centre. We take our chocolate Labrador there…read morefor daycare & dog class with Aunty Emma (the manager), Aunty Rachel & Uncle John. A set of obedience class will cost £50 for a 6 week course and they range from puppy to advanced level. There are also agility & gun dog classes & one on one training. The daycare is £16 for a full day (0700-1800hr) or £10 for any consecutive 5hr block. There is great indoor space which can be blocked off into smaller section, outdoor play area with lots of toys & a relaxing sofa den for cuddles & nap time. On a Thursday they also have a groomer who comes in for cut & blow dry & soapy baths. For dogs who may have medical conditions they have a hydrotherapy pool for those aches & pains. An amazing centre which our Augustus races to get to when he jumps out if the car.

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9 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Kathryn C.

7 years ago

At last I have found an excellent dog groomer - I first saw they had 76 Google plus reviews - nearly all of which are 5 Stars with superb comments. and two of my friends had recommended Yew tree grooming to me - and when I saw the excellent grooms their dogs had received there I decided to book and try them. Customer Service - First Class After Care - First Class Groom - First Class I could not fault them I see there are some out of date poor reviews on here from 2 and 3 years ago - This groomers is defimitely NOT the ones that they portray - Yew Tree Grooming are excellent as confirmed by their 76 Five star Google Plus reviews - a much more reliable source of genuine reviews. I can see that one if not both of the poor reviews on here are Fictitious - after all - one has a locatio of in the USA !!!! - and states "Steve went to pick up there dog" - I dont think a Manchester UK groomer is going to travle to the USA to collect a dog for a £25 hair cut!!!! Yew Tree Grooming are Excellent read more

Abil Z.

11 years ago

My work colleagues and myself regularly use this dog groomers. However, they are very busy so you need to give them about 5 days notice for an appointment. They are very efficient in what they do. They keep you fully informed about how the grooming is going, with excellent pre-grooming questions and provisions to ensure you get exactly what you require. They always text pictures of the groom to you before confirming collection to make sure you are happy with what they have done. I have also used their mobile van to my home. Their website is extremely good and always has a good selection of clients pictures and testimonials on it. Their website also has full and precise information about their services and dog care. Highly recommended. read more

Tash F.

11 years ago

This groomer has no experience of Cutting Pomeranians whatsoever. He has totally ruined my poor dogs coat and we are in the process of taking legal action against him. She is now at risk of coat alopecia. He has taken no responsibly for his actions and will not even apologise for the mess he left my poor girl in. He has lied on his yell.com and accused my dog of being volatile..... She is the most laid back pooch on the planet avoid at all cost he may have lots of good reviews for standard common breeds but has no expertise in cutting a specialist breed which he did not divulge.... Very sad owners and one very bald dog!!! :( read more

Grace M.

11 years ago

I rang to make a booking 9 days in advance as I saw on the groomers website that at least a weeks notice was required. Always a good sign, as it showed they were busy. They asked me very good questions about my pet, and made the suggestion that I send them a picture of the ideal haircut for my dog they could work from. What a good idea, no groomers has asked for this before. The groom was done exactly as I required, and at a very reasonable price. Would recommend this dog groomers to others. read more

Steve B.

8 years ago

I saw this dog groomer had over 50 Five star GOOGLE Reviews - and booked. The job on my three dogs is excellent. Whoever posted the one star review on here about a Pomeranian is clearly Fake and probably forged by a jealous competitor. There is scores of pictures on their website of the excellent grooms they do including my 3 dogs Two of my friends have now used him and added their reviews to the 50 already on google. Excellent service at a very good price. read more

Libby H.

11 years ago

Used Yew tree grooming for the first time today for my three dogs and received a very good service indeed. One groomer did my Shitzu and my Pomeranian and the other groomer did my 2nd shitzu. All grooms were equally as good. Very clean place , most impressed with the service. read more

James R.

11 years ago

Highly recommended. As this was my puppy's first proper groom, his session was stretched out with ample breaks so as not to overwhelm him. My dog left with a fantastic cut and was perfectly at ease when I collected him. They really do care about your dogs here. read more

Ronnie E.

11 years ago

The best - Their Website says it all - but the only negative is that you need to book a week in advance - sometimes longer - I have told them to find more groomers as I sometimes have to go elsewhere when they have no diary space for the time I want. read more

Trina B.