My experiences with the Blair Family Medicine office has been HORRIBLE…read more I called to let the doctor's office know that I changed my Primary Care Provider. It was 4:45 and they did not answer. But the recording said that they were open until 5:00. The voice mail was FULL. That is not a shock to me. It is just another example of POOR customer service. This doctor's office is about a mile from my home. But it has been 12 weeks since I first contacted the office. YET I never saw the doctor. That sad tale began in early April and it is now early July. Initially, I was pointed to a long form to fill out online. I filled it out. But there were troubles getting to the office digitally. Finally, it arrived but I heard nothing. I called back and was told it was on the desk of the doctor. Then weeks later I was called for 2 appointments. At the first one, the nurse took some tests. I was set for an appointment with the doctor 2 weeks later. ALL I wanted was a basic annual physical exam. But then I dropped the ball. I overslept. That was 10 weeks after the initial contact. I called them and they said they will call me when they have an opening. The Priva Medical Group service that they use emailed, texted and called me to reset the appointment one week later. So I called and they said they will call me. But it has been more than 2 weeks without a call. That is when I ran out of patience. I sought and found a Primary Care Provider that will take my insurance. Thankfully I have been very healthy all my life. I just want to get tested to make sure all the things they could test were in good order. It seems prudent to get an annual physical to consistently monitor all health factors. Then changes can be noticed over the course of many years. If I was an elderly person with chronic health challenges or a parent with a child that had health challenges I would not want to battle the sloppy systems around this doctor. I wonder how long has that voice mailbox been full? How often has it been full? How many others like me wanted to leave a message this year but could not? Is there any person it that office that cares about maintaining a high standard of professional communications with the patients? I dislike leaving such a review. But I want to warn others. I wish I would have paid more attention to reviews before starting down this path. Note that I am not the first one to give a poor review for this office. Search online for a various places others have left reviews and comments. When a doctor's office gets several one-star reviews then that is a serious red flag. I ignored those ratings and hoped for the best because the office is so close. It seems that what could improve these matters is for the office to not take new patients until things are greatly improved, add another doctor to the team, and bring in outside experts to streamline the processes. On reflection, I wonder how many other people have been very disappointed with the customer service over the years but did not bother to leave a poor review. For all that I know Dr. Blair might be a wonderful professional. But the systems around him are dysfunctional. Note that when I found my replacement Primary Care Provider that is many more miles away, I was given the option for an initial appointment in 6 or 7 days. Considering how much money goes to health insurance, that would seem to be a suitable expectation.

This practice has grown way to quickly, when I was a patient I could never get an appointment the…read moresame day, or even the next day. When I was taking my infant daughter to him, when she had a fever or I had a major concern I could never get her in to be seen right away. I had to take her to the ER or Emergency care clinic just to be seen! I had to change her to a different doctor who we now love and if she is sick or we have a problem we can talk or be seen the same day! Dr. Blair then had his patients do a SmartBeat testing, he told us it would be completely free to his patients. Then we started receiving lab fees for $1000 or more. After talking to the doctor he said to disregard the bills they were taking care of it. Now, 1 1/2 later we are getting collection notices! There are so many other good doctors in Ennis or Waxahachie. Please do your research on these doctors before you see them. Please learn from me and the lessons I have learned from trying to go see a doctor that I thought was a good one!

I had a terrible experience with another doctor in Ennis who was at the time my primary care…read morephysician. While calling around to get pricing info from all the doctors in Ennis I found Dr. Puckett's office. For cash patients at the time a regular visit was $150 and bloodwork $60. I ended up being seen by Mr. Kemp a practitioner under Dr. Puckett. When I say that Mr. Kemp saved my life I do not exaggerate. I'm not going to put the details of my treatment on the internet, but suffice it to say that my medical issues had me on the verge of suicide and had been psychologically torturing me and those I love for 20 years. The symptoms were not correlating to any known cause, yet Mr. Kemp took my explanations at face value, never doubting the pain I was in or the voracity of my word. He searched relentlessly for a cause to my distress, all the while ensuring that every test and treatment he suggested was affordable on my cash only treatment budget. Within three months he had me feeling like a new man. My entire life has changed and I swear to you friends and family quite literally pulled me aside again and again commenting on how much my temperament and personality had changed. Telling me how amazing it has been to see me suddenly transform into the man they knew I could be. Even my children noticed the changes and my relationship with them is so much better. Mr. Kemp may never know it, but his efforts on my behalf have transformed my life, drastically improved the lives of those who love me, made my career explode in a positive way, given me financial security, saved my marriage, and my sanity. If you are seeking a physician m, look no further. All of the professionals in Dr. Puckett's office a shining example of what the medical profession is meant to be!

They told me that it really just took like 6 treatments and that was a lie. I went here every month…read moreonce for12 months and got my whole body done ex. arms, underarms back, legs, bikini area, and face. I see hair on my whole arms, all underarms, some parts or my legs and toes, all my bikini area, and some of my face. Paid a pretty penny and saw that my hair grew worse than before my back hair looks horrible :(. Very disappointed.They also went over a mole on my arm and it they went over it and that same month I that it had scabbed over and I thought that I would going to lose that mole. I am not going to say it went away but I can barely see it and it makes me sad :(. I recommend you find another place....