This company is a big scam. All people who work there are rude and not well mannered. I purchased a…read moreticket for me on my birthday to go home from my little holiday trip in advance and arrived to the bus station 1 hour before. But my bus never came. Company workers first refused to communicate with me because I was a foreigner, but then told me that this bus doesn't exist at all. I went through my phone and checked my ticket, everything was correct. I showed them my ticket, they took my phone, ask for my phone number, and after 2 minutes I received the message "thank you, you just canceled your ride". Which I didn't approve or asked for it. After this they told me my bus was just canceled. And they suggested me to wait 5 hours until the next one. and it was late at night. I suppose that I was the only one who bought a ticket for that time and it was not useful for them to take only one person and they decided not to go at all. They never sent me any email or SMS about canceling, did you answer my requests, before this or after. Because of them I ended up in the street for the whole night and very unpleasant things happened to me. People who work there were my worst experience with turkish people in my whole life