Called and the guy told me 20 minutes. Calls me back five minutes later, it's 40 minutes. An hour…read morelater I call him up and ask wtf. He then tells me it will be another 20 minutes. No thanks. Then, he tried calling me back leaving messages about how he talked to the other customers and yadda yadda. That tells me he was circulating in one area trying to pick up others ahead of me instead of going to my fare. No other cab companies in Kenosha, either. It's either Lyft (gag) or Uber (yuck) because they all ran actual cabs out of business. Kenosha sucks, and crap-tier service like this company is the reason why.

I've been with journey cab for 2 years and out of the two years I've been with you all Jeff the…read moredriver is very disrespectful. I told him I needed to get dropped off somewhere and he went the opposite direction to come pick me up then. When I told him he was wrong he got heated and proceeded with a yelling and arguing back and forth and the whole time he was wrong I would never take this cab service again bad customer service

This place is a joke. 1 cab, and they won't even answer the phone unless you call 3 or 4 times in a…read morerow. Call for an Uber or Lift. They are much more reliable and cheaper. I wish I could have left zero stars.

Virgil is one of the best human beings in Kenosha. Stayed with me until I was able to access the…read morefunds to pay. Thank you Virgil. You are greatly striate appreciated!

North Shore Taxi Service is excellent! Five stars! There was no trouble booking the ride,…read morecommunication was clear and concise, prices are reasonable. Shout out to Sophia (the owner) who helped me to find exactly what I needed without hassle. Service on the day of the trip was impeccable. Shout out to Seth (the driver). He was punctual, courteous, helpful and the trip went off without a hitch. I would book another trip with them in a heartbeat. Wait...I already did!

Great communication and service. Sam was our driver. He was on time to get us to airport for our…read morevery early flights and picked us up upon return at midnight. After a long day of travel, having the car set up alleviated any stress of finding our way home. We'll use them again!

If I could give this zero stars I would!!! I tried to call for a taxi to pick up my boyfriend last…read morenight and turns out, he owns all the taxi companies in Kenosha and wouldnt pick up my friend. When I asked him to recommend another company that would, he said "charity" and hung up on me. DO NOT USE THIS COMPANY!!!

Turns out I had the wrong affiliate. Keno Cab company was the cab I took which is not affiliated…read morewith the guys I took today.. don't waste your money on this terrible company. Arrived late and charged double what Keno does. Terrible service, terrible company. Keno Cabs is WAY better!

I recently had the opportunity and pleasure of utilizing Northern America Taxi in a bit of a unique…read moreway. I was assisting a friend who was homeless join the Milwaukee Rescue Mission and get involved in a fast track career program. As part of the effort to get my friend up to the Milwaukee Rescue Mission I had to contact taxi services and find one which could bring my friend from Gurnee up to Milwaukee while meeting my expectations. It was challenging. After a few uncommon conversations with some local taxi services I was getting a little concern. I then found Northern American Taxi. I called Marianna and described my unique situation. She liked the idea of helping a homeless person and we proceeded to arrange the ride for my friend. When my friend arrived at the Milwaukee Rescue Mission, he called telling me he had a great ride and good time chatting with Marianna. In addition Marianna also made a nice contribution to PADS, the Chicago area homeless program. During this current time we need special people. Marianna not only provided a great service, she showed heart and honor helping an organization focus on helping the less fortunate.

Looks like this company may no longer be in business. I tried 2 phone numbers that are supposed to…read morebe theirs: the number on this site and another one, and both numbers said they were disconnected.

The taxi took almost 45 min to get to me even though I was in Racine. The van reeked of cigarette…read moresmoke as one of the two people had obviously just put out a cigarette; I also found it odd that aside from the driver there was another person who apparently took the calls. The driver was EXTREMELY aggressive, at times a speeding in excess of 20 mph over the posted speed limit, sudden lane changes and heavy braking. The vehicle was itself not in great shape, most notably an audible exhaust leak (sounded like a punctured muffler). They did not use the fare meter and charged me cash upfront; they do not accept any kind of card for payment, which is itself suspicious in today's world. To top it all off the driver had his phone in his hands (yes, several times he held the phone with both hands and steered with his legs...) instead of using a simple windshield mount (which are widely available and rather inexpensive nowadays). Overall I was just glad to exit the vehicle alive but my clothes reek of cigarette smoke so badly that I'll have to wash them now.

Horrible service. Can rarely get a hold of the company and when you can the staff is rude!read more

I spoke with Sal and explained that we needed pickup from Chicago to O'Hare with 2 car seats. He…read moresaid he could do it and arrange pickup and we would still have plenty of space for luggage and a stroller. Driver showed up in a minivan with the car seats. Smooth and safe drive despite all the construction on the Kennedy and we arrived on time. Driver helped unload and made sure we had everything. They took CC through their phone app with a tap and I got an emailed receipt. I also booked them coming back and told them we needed the same setup. Sal was responsive and made sure the driver was there. Our flight was delayed but the driver was still there. Same charge and great driver with the car seats strapped in by the fire department. They were rock solid.

Beware of sneaky pricing. I needed a ride back from a doctor's appointment. For the ride there I…read moreused Uber and paid just over $8. I decided to call American Taxi for the ride back. Taxi rate calculators estimated $7-$9 for the ride, so I expected similar cost. We the called back to confirm a car on the way, they took payment. To my surprise it was $36. A second surprise came when the car picking me up was an Uber. So apparently, they used my $36 to book me an $8 Uber ride. The Uber driver was also surprised.

I put out a "project" seeking to get a ride to Chicago from Sandwich Illinois just a few days in…read moreadvance. These guys reached out to me right away and answered all my questions regarding availability and price in advance. There were no hidden fees, and if anything they went far out of their way to make sure I knew everything and there were no surprises. Honest, up-front, proactive communication earns you 5 stars, in my book.

Used Midway O'Hare Livery Service for a recent trip to Florida. They provided our transportation…read moreto and from our home in Sugar Grove to O'Hare. Both drivers were very courteous and a pleasure to deal with. Both arrived on time and the cars were extremely clean and comfortable. We will definitely be using their service again for future trips.

They were very pleasant clean and on time will definitely use again i have many times if they give…read moreu s time theyve always been there when they said they would

Terrible service and rude owner/son. They say they are on the way and don't show up.. This has…read morehappened on more than one occasion.. AVOID!