Very efficient. Knowledgeable and took care of our request correctly. We have used them several…read moretimes. On this day they had a particularly difficult walk in customer. They handled them with respect and stayed calm although the person was all over the place with requests. Some were just not how things work and they calmly explained everything and helped them. Good job

This is a really great spot to renew your registration. Not having to go to the DMV office is a…read morehuge plus and on top of that, the entire process was very fast. It took all of 3 minutes to complete our transaction. Staff was helpful with all of my questions. Parking was plentiful. Aside from renewing registrations, they offer a bunch of different services such as auto tags, auto insurance, and notary public work. One heads up though, they don't take credit cards, just cash and checks. There's an ATM at the Amish market if you need one and a PNC Bank just beyond that.

This is a long overdo post. If you are looking for a local insurance agency- trustworthy, reliable…read moreand responsive- you MUST call Kramer Allstate. They have been our go-to. We always get a live person on the phone. Usually the same friendly helpful voice. Quick turnarounds when problems arise. We (unfortunately) have had more then our share of occurrences. But because of Kramer Allstate we never worry- they always calm us down and handle all issues promptly and professionally. We highly recommend Kramer Allstate.

This agency has THE kindest and most patient agents!! They listen well, are helpful, work to save…read moreyou money on your policy, and give excellent advice and service.

Working with Ryan was an absolute pleasure from start to finish. Beyond being extremely…read moreknowledgeable about insurance, what truly sets him apart is his outstanding interpersonal skills. He has a rare ability to make you feel heard, understood, and genuinely cared for throughout the entire process. Ryan took the time to build real rapport, ask the right questions, and tailor his recommendations specifically to my needs. He explained everything in a clear, relatable way, never spoke over me, and made sure I felt completely comfortable and confident with every decision. There was zero pressure--just honest guidance and thoughtful support. It's clear that Ryan takes great pride in helping people, not just selling policies. His professionalism, empathy, and communication skills are top-tier, and those qualities make all the difference when choosing something as important as insurance. I would highly recommend Ryan to anyone looking for an experience that's both expertly handled and genuinely human

Our family has used Scott Morris' agency as our insurance providers for many years. Natalie is…read moreour go to person for all of our needs. She is incredibly knowledgeable, quick to respond to all of our inquiries and follow ups, and always upbeat and personable!

He is the worst agent. His office isn't trained "not their fault" and his arrogance is difficult to…read moredeal with. Hopefully he'll retire soon or State Farm will pull his license.

DO NOT DO BUSINESS WITH THIS OFFICE!!!!! After 25 years of…read moredoing business with Len and company and paying his commissions we had a glitch in our coverage. Our policy was slated for cancellation unbeknownst to us. We went for about 6 weeks without coverage. State Farm raised our Premuims to almost $11,000. per year. We were paying about $2300. We are a middle class family trying to make ends meet. When I called to ask Len to help us with this and questioned why we didn't receive a call from his office as to a problem his response to me was "We don't make phone calls!" I asked him to help me out with State Farm and he refused. I asked then who at State Farm I could speak to to help me out he replied, "There is no one to speak to". I then asked him to send me my recent records on my account and he said he had no records. Its completely unconscionable to me that someone can collect commissions from you for 25 years and then when you need assistance make such a crass statement as "We don't make phone calls."

At Liberty Mutual, despite their clever commercials. You Do Not get what you pay for. It is a lie…read more Our mover Riverfront Moving and stole from us, broke furniture and we paid $500 extra for comprehensive insurance. Liberty Mutual refused to honor or even look into our claim. They are liars. Don't believe their commercials or you will br cheated and sorry. At Liberty Mutual you may not "get what you pay for. If Liberty Mutual cheated us, they may cheat you.