tech was on time. he was very professional. took about 30 mins or less…read morehe gave me advice in spring when they come back out.

The worst!! Prices go up and up and quality of customer services goes done. I do not recommend…read morethis company.

I have had a great experience with Atlantic. They are always on time, extremely professional, and…read moredo excellent repair work. It's hard to find companies that are both reliable and detail-oriented, but they consistently exceed expectations. They also take the time to clean up thoroughly after every job, which is greatly appreciated. Highly recommend them for anyone needing quality irrigation service and repairs.

Four months ago the following was posted to my review: Thank you for your feedback. I apologize for…read morethe inconvenience you've experienced since Trish's retirement. We are working on improving our customer support process to ensure all our clients feel supported and receive timely assistance. ******* my current review of March 2026. If anything customer support has gotten worst. Called three times to schedule the start up of my system and yes, I have a contract. It appears they have dropped an overall scheduler and went to a section scheduler. Was told she is busy and will return my call. My last year of having them manage my irrigation system. Very sad

I had my irrigation system for a little over four years and got tired of trying to find a company…read moreto winterize, spring turn on, or replace a sprinkler head. After doing some research and reading reviews, I came across Aqua-Bright. Their response for an appointment, their reasonable price, and communication were different than the other 7-8 companies I've dealt with in the past. Miguel showed up and did a walk-through, asked a few questions, and went to work. He put the system through a test run, we walked each zone to discuss my concerns and issues; and then he came up with a plan to make the irrigation system more effective and reliable. Miguel was very professional, efficient, organized, and very knowledgeable. As I watched Miguel make adjustments to some of the sprinkler heads, you can see the care, work quality, and caring attitude in his performance. It was as if Miguel was working on his own irrigation system. I cannot say enough about my experience, but I highly recommend them. Dwayne 5-19-2021I

We bought a new house and previous owner used them to upgrade the irrigation system. So we…read morecontinued the contract. They came for the spring startup and could not figure out why one of the zones did not work. They asked us to pay extra money to have another tech coming and figuring out. We agreed and a tech spent two hours and finally found the extra box after my wife suggested to check our front garden carefully. But after he replaced the valve, he was still not able to get it work. And he left everything unfinished and asked us to contact the company and pay additional two hours for another tech to come. Several days after this visit, we noticed that another two zones did not work. According to the operation log, it happened the next watering day just after his visit. We called company and they said they were not sure whether they messed up the wires of the zones even after they saw the operations log. They asked me to pay ahead of time for another tech to come and figure out what was happening. We used another company and figured out that the previous tech shut down one of the valve and connected the incorrect wire to the controller. We cancelled the service plan and don't recommend this company at all. If you already use them, make sure they don't mess up your system after any investigation. I wish I can leave zero star for them.

Very professional with an excellent friendly attitude. Very reasonable prices. Best quality…read morematerial.

My lawn irrigation system had a leak and needed general servicing. A's gave me a reasonable…read moreestimate, and Gerson arrived at the stated time to do the work. When it was over, he had repaired the leak and identified and repaired a second leak, and he tested and repositioned all of the sprinkler heads. He did a great job, and I would definitely recommend him.

Call for underground irrigation system. great customer service. timely and knowledgeable…read moretechnician. highly recommend them.

Excellent crew explained all the systems around my home and did troubling shooting for why I…read morecouldn't turn my water on. Highly recommend

Slow to reply, quotes were all jacked up with inaccurate information. I asked for someone to come…read moreout with more accurate info, they set up a date, and then never showed up. Wont return my calls either. I can't think of any positives and these are pretty harsh negatives.

These guys used to be good, but now they just never respond. Last year I had to call several times…read moreto get them to come out and winterize my system - apparently they were very annoyed because in performing this function they damaged a couple of sprinkler heads. When I called them in 2017 to turn on my system and fix the sprinkler heads - nothing. Just another contractor out to defraud customers.

Have deal with this company for years and could not ask for better service or a more knowledgable…read morecrew.

I want to acknowledge that since I posted my original review, Campbell Lawn & Irrigation has made a…read morereal effort to make things right. The issues I described in my original review were frustrating, especially the missed appointments and lack of communication. That said, the company has been much more responsive and communicative since then, and they have gone above and beyond to address my concerns. I appreciate the accountability and the effort they've shown. My original experience still happened, but I also think it's fair to recognize that they have worked hard to regain my trust.

Bottom line: this is an incompetent company with garbage customer service, so please do yourself a…read morefavor and don't make the enormous mistake we made by hiring them (twice). This was the second time that we discovered that our sprinkler system was leaking after Campbell worked on it. In late 2023, their poor workmanship resulted in leaks so severe that Campbell had to generate a letter for us to send to the water company confirming that it was their fault that our water usage was so high- and not ours- so that we could ask for an adjustment to our bill. In 2025, we hired them again (I know, shame on us) to do our spring service on April 16th. The next day, we discovered that the system was leaking where Campbell had replaced a solenoid, so we immediately contacted their office to request that someone come out and quickly correct the problem. Their admin told us she would get us scheduled ASAP, but then we didn't hear from her, or anyone else in Campbell's office, for a week. On April 23rd, she finally emailed us to tell us that Campbell was unable to come fix the damage they had caused until May 8th- more than three weeks from the initial job that they botched. We called asking speak to one of the owners, Colby, but no one ever responded. On the morning of the 24th, having not received any response, I filed a formal complaint with the Virginia State Corporation Commission. I emailed the office Thursday the 24th, to advise that we had been trying unsuccessfully to elicit any kind of response from Campbell, and requested again that Colby contact me, as I had worked with him before. Their admin told me he was "in the field" and unavailable. She asked if we would be at home over the weekend so that Campbell could send a crew to fix their work, and I confirmed that we could make ourselves available. A couple of hours later, she rescinded that offer, claiming that they were "fully booked." I called to let her know that I had filed a complaint with the SCC, and she shrieked at me and hung up. After not hearing from Campbell for another four days, I emailed the other owner, Taylor, directly on April 28th to ask him to contact me. He never responded. Instead, their awful desk admin replied to me on April 29th claiming that I had reported Campbell to the "Business Bureau" (I assume she meant the "Better Business Bureau," which was false anyway, as it was the SCC) and that she interpreted that as a change in our "desire to keep the appointment," and asking me to clarify. I asked her AGAIN to have Taylor or Colby contact me, and left both of my phone numbers and my schedule. She claimed, despite their inordinately "busy" schedule, that they were both at a conference, but assured me they would contact me the next day. She then emailed me on the 30th to claim that their travel had been delayed, but assured me (again) that one of them would contact me the following day. Finally, on May 1st Taylor actually called me. I ran him through the entire summary, and he claimed he would get it fixed, and also sent me a follow-up text message claiming that he would be in touch the next day. Anyone who has read this far will know what's coming next: Taylor in fact, did not contact me the next day, May 2nd. Instead, he sent me an invoice for the still-incomplete work. Campbell didn't correct leaks in our system until May 8th, and when the tech arrived, he expressed total confusion regarding why it took weeks to send someone to complete less than 30 minutes' worth of work. Oh, but don't worry- Taylor texted me the very next day to eagerly check on the status of his payment. At this point, I was done chasing him and his company, and sent him his ever-so-precious, ever-so-sought-after check for payment in full, along with a letter expressing how disappointed we were. Save yourself the hassle and don't hire these people. But DM me if you want to see even more details, including the screenshots and time stamps for all the times I tried to get them to actually do their job.

Left a VM two weeks ago and never heard back - its sad too cause I wanted to support a woman owned…read morebusiness

Great job! I was able to get on their schedule the next day after I called…read more They showed up on time and they were very polite and professional. Carlos took the time to explain what he was doing as he purged all of my sprinkler lines twice - once by manually opening each of the 18 valves and then by using the control panel. I knew where two of the underground valve boxes were, but I was unaware that there was another one. They quickly located it and completed the job. I will be calling them back next year.

We worked with Chris in sales and Adam for install on our new tankless water heater. Both were…read moregreat. Very friendly and helpful. They made an initial visit to understand what system was best for us and explained a few options so we could choose. Install was quick and Adam explained the system and setup. They even cleaned up and left the area nice and neat. I think we got a decent price and we would absolutely use them again in the future.

I am a repeat customer and I have never received service that was less than professional, curteous…read moreefficient, and reliable. Janis