Dr. Brian Taylor has been my primary care physician for the last six years. I've been visiting him…read moreat the Wellspan-Springwood Family Medical Center the entire time. The receptionists are friendly and timely when there's a long line which is unusual. The wait time before your name is called is always less than 15 minutes. The medical assistants weigh you, take your vitals, get a brief history, and ask if you need refills on any of your prescriptions. They leave and then Dr. Taylor arrives within minutes. He greets you with a smile and a handshake. His bedside manner is outstanding. He is friendly, professional, and takes his time with you to understand your medical concerns. He is very thorough. He does not jump to the first conclusion. He will schedule the appropriate lab tests, X-rays, and consultations if necessary, before he makes a proper diagnosis. He gives you options and lets you participate in your healthcare, unlike some doctors who dictate your healthcare. I live in the Shrewsbury area and could not have found a better doctor in the area. I would highly recommend him to anyone who is unhappy with your current doctor or has had a bad experience with doctors.

This medical group has become too large to give good patient centered care. Seldom are you…read moreactually able to get an appt with your primary doctor which results in seeing a different doc at each visit. Many times you can't even get a sick appt in a timely fashion- and they are more than willing to suggest you go to their urgent care clinic as a poor alternative.

Dr M is amazing, sometimes my family goes to her if there Dr is not available and they also think…read moreshe is great. The staff is always helpful and friendly.

I relocated to this practice because my family dr retired. Initial visit was good. I am in good…read morehealth and take few medicines. I explained I was looking for a family dr I could visit when needed for an occasional illness, ie cold, stomach issue. I thought we had an understanding and the dr was pleasant enough. shortly after I was told I would need to come in for an exam every 6 months because my insurance required it. (not true). Then she said it was their office policy. in the last few months, I have had minor problems that required treatment in a timely manner. Both times I could not make an appt earlier than 2 days later. Was told to go to Urgent Care. My insurance would have paid in full for family dr but cost me $50 at UC. I relayed this to dr and they could care less. So - I am aware that I don't really matter as patient. They want me to come in for unnecessary exam, but are too busy when I need them. I will be changing drs.