I have been to this location before and happily had a membership, but I went for a one-time…read morecarwash, was going to pay $10 and was offered to have a month-long membership for the same price. As I was going to do this, an employee (long beard, heavier-set, piercing in at least the left ear, didn't catch his name) came out and started arguing with me saying I couldn't do that and I couldn't "just get a discounted month every time I came in." I was entirely caught off-guard because I had never received this, the system offered it, and he was unbearably rude to me in front of my kids. It was off-putting enough for me not to want to go back to this location again. Horrible and offensive customer service.

Nice staff, smooth process. Because my car has a small window below the spoiler, I usually have to…read morewash it by hand. The machines can't reach this area. Same is true at this car wash. Same price as a similar car wash.

Best Car Wash for Your Money!…read more Love this car wash. It's between $3 and $10 for an array of options, which is pretty great. This is my favorite local car wash.

Came into town for a car show and had booked a car wash. Arrived early and they told me to come on…read moreover. The guys were friendly and did a great job inside and out. Reasonably priced, too. Car looked great at the show, thanks! Keeping their info handy since I come out this way periodically. If you come out to Kalamazoo for a show (or if you live here) use them, they do a great job.

What a nifty little car wash! I come here and use the nice automatic car wash when I am to lazy to…read moreget out and do it myself lol but they have a great set up! You can vacuum out your car, wash it yourself or go through the automatic wash and sit back and relax as I do! Lol not much really to say about a car wash! So HAPPY WASHING

From the owner: For That Professional Look…read more Serving Kalamazoo & Portage MI For That Professional Look

I had a bunch of snow in my tires due to a recent snow storm and they took the time to get ALL the…read moresnow off of my car. So appreciate the hand spray before going through the auto wash! Also washed the back of my SUV which is often missed in when going through a soft touch wash. Wish I had a wash place like this closer to where I live!!!

This is by far the best car wash in the Kalamazoo area. Daily washes with a monthly membership &…read morethe only place around that offers express interiors which include vacuuming, cleaning dashboards and cup holders, etc. The wash itself has state of the art products. Employees prep your car before entering. So worth your money!!!!

I got the $10 cheap wash. I didn't think I needed the under carriage washed this time of year. The…read morepeople were nice and it wasn't busy. However, the sides of my car didn't even began to come clean. You could see marks that were washed but most of the side wasn't. Maybe if I spent more it would have been better but I thought a $10 wash would have done a decent job. Also, I agree with another reviewer it is confusing where you enter.

THE best car wash in Kalamazoo! Seriously. None better. I stopped in with my muddy truck at the…read moreend of the day and the kid with the Afro killed it. Did a great job, with a smile. Thanks!!

Outstanding car wash. I have the monthly plan, which I love. I travel quite a lot and they allow me…read moreto suspend my service while I'm gone.

I've not really had an issue with Crystal. I've read several reviews that refer to damage done to…read moretheir cars. I've never had any damage. My car always comes out very clean. I do wish their dryers would move a little better to be able to dry side mirrors better. The pay stand absolutely suck. Too focused on suggested sales of monthly contracts and 50% off a second wash. The backups waiting to pay can get long due to this hinderance. They have staff that attends the pay stands that are there to assist your payment. Kind of silly to have pay stands when they still employ people to attend them

Great vehicle wash. This is my go-to when i don't have time to hand wash my vehicle. Comes out…read morelooking great. $15 when you choose all the upgrades but it makes a difference. Blowers are decent and better then NOT having them. Only problem is that car wash is very popular that sometimes wait is just to long, but for a business owner- great problem to have!

Honestly the best car wash I've ever been in! The prices are reasonable and their app is super…read moreconvenient and easy to use.

My late brother worked at Bob & Kay's on Gull Road in the 90's, so I suppose I have an affection…read morefor the business, either there or here. The Stadium Drive gas station is one of perhaps 5 stations in the area that tend to, more often than not, have the better prices for gas, and... I take two of our cars there to get washed. The monthly rate is a bargain and I have yet had any problems with the washes (no dings or scratches). I do miss the fish tank, though.

I recently left another local wash place for Bob and Kays because the price elsewhere was going…read moreup...again. I can say that the staff at Bob and Kay's are helpful but having nobody outside guiding u into the wash is a bit odd...though it works fairly well. The wash itself is maybe a tad below their competition but still gets the job done. The vacuums are also a bit weak and I think they need a little maintenance to get then sucking better again. All-in-all, a decent value and I will keep coming back!

I unfortunately am only giving this place two stars at most and that because they have nice staff…read moremembers. The vacuums don't work and it's a very dirty place. Garbage all over by the vacuums. We are visiting for a while from a different state do you military obligations. I wouldn't recommend this place.

This company has recently sold this location to Shiny Brite and I couldn't be more pleased! I…read moretook my old Ford Ranger over there and had it detailed to prepare it for sale. It wasn't filthy, but since I only used it as a winter vehicle, it never got much deep cleaning done to it. Kris, the new owner, convinced me to get a full detail on it, and holy cow, what a difference! My phone went nuts over the next 24 hours and my buyer came the next day with cash in hand and couldn't stop talking about how clean and shiny it was! He bought it on the spot. Not bad for a 17 year old truck! I can't speak for the old owners since I never had experience with them, but Kris and his staff are wonderful to work with and I definitely recommend them highly! I sold my truck for a lot more then I thought I would get for it!