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    Xtra Mart

    2.8 (4 reviews)
    Closed 5:00 am - 11:00 pm

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    Boylston Shell

    Boylston Shell

    (5 reviews)

    If it was possible to give them less than ZERO stars I would. I stopped in for gas and decided to…read morego in and get some quick pick lottery tickets. Little did I know that the 4 DAYS on the job "trainee" hadn't mastered the art of running the lottery machine. Think about that, I was certainly told that she had only been there 4 days enough times - by her and others. Anyway, asked for 2 quick picks, she gave 1 quick pick 2 times - I refused to accept it and was told she had only been there 4 days. I said I wasn't paying for at which point the "manager" comes out and informs me she's only been there 4 days and I'm being mean. I said I wasn't paying for it at which point I was told to leave and they wouldn't sell me lottery tickets - Really?? I then said if I walked out I was never coming back, the manager said good and I'm taking my business elsewhere. If you are reading this, please consider not going here. People need to push back on lack of customer service and bad behavior by employees. I know it's hard to get workers these days but it's no excuse for treating customers like this. I'm trying to find out how to reach someone higher up in the management structure of this place but so far no luck. I figured this was a start. STAY AWAY!

    TERRIBLE service here. Just got gas and the old man at the cashier is an ASSHOLE! Did nothing wrong…read moreto warrant a "suit yourself" reply when I say "thank you! Have a good one!" FIRE THIS MAN. UNACCEPTABLE. And fuck this station.

    Cumberland Farms

    Cumberland Farms

    (2 reviews)

    Excellent staff. Pleasant, Polite helpful and caring. I enjoy shopping here. Besides there coffee…read moreis very good.

    I'm usually a fan of this location and it's staff, this trip was very disappointing…read more I am a regular customer at your 187 W. Boylston St. location in Massachusetts. There are days like today when I come to this location multiple times in one day. At four o'clock today 10/24/2020 my significant other and I made a stop at this facility to grab gas , a snack and use the restroom. When I went to wash my hands I had noticed one of the soap dispensers was completely empty and the second one was just about empty, as it took me three times using the motion sensor to get enough soap to properly wash my hands. Which as I'm sure you're aware during a global pandemic is rather important. To make everyone's lives easier I let the cashier who is working know there was very little to no soap. To which she rolled her eyes huffed and informed another employee who said "that's not my job" she rolled her eyes again and stated she would do it. Before heading home we returned again at 10:00pm to get beverages and use the restroom, however to my surprise and disappointment there was no soap. This is disappointing for a company that we usually find to be of great quality. Cumberland farms is our most used gas station. This experience makes it hard to trust that your company is making sure it's safe for its customers to return. To see such lack of care or effort from your employee was greatly disappointing and make me wonder what kind of sanitation goes on under her watch and how safe it would be for my friends and family to return as well as others. I would have like to have gotten her name to make a note of it however she didn't have a name tag.

    Xtra Mart - convenience - Updated May 2026

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