It's a bit pricier (~$50 ayce) but the food and broth here is excellent--actually very reminiscent of what I've had in Chengdu. The service was definitively impeccable--our waitress ran around all night and was incredibly helpful and proactive. Definitely will come here again. Really not sure why this place has such poor reviews--probably by people who don't understand hotpot . (Post-covid) read more

XiangZi Hotpot - Food - Hot Pot Near Me - Markham, Ontario

The hotpot is probably one of the best hotpot I had. I think it's also the first hotpot I went without the spicy soup base. Although the food was good, the service was quick, friendly and professional, it's also the most expensive hotpot I had. With a couple of beers, the hotpot costs me $75. The ambience was nice and classy. Overall, it was a great experience. read more

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Very poor service, taste just so so, and very expensive, big space though, overall not worth it!

Loved my meal here. The hotpot was incredible and everything you could ask for. The selection is large and fresh. You can choose from individual or shared pot. They also have a good list of other prepared foods to order besides ingredients for your hot pot. I love the iPad ordering system. Their interior is also beautiful. BRING CASH or a debit card which especially notable given the price range of this restaurant. read more

This is one of my favourite hot pot places! They have such a great variety of items to chose from including scallops, which I love! The soup broths are so flavourful. They have a huge variety of sauces and mix ins to dip in. The decor is beautiful. read more

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Beautiful interior. Staff was nice, attentive and provided quick service. The soup is very tasty and much better than most hot pot spots especially the tomato soup. Although definitely only the priced side since the soup is not included in the AYCE price. Meats and veggies options were average, there can be more options. Overall a good spot to try. read more

XiangZi Hotpot - Hot Pot Near Me - Markham, Ontario

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Did I just go to this place without checking it out on Yelp first. YIKES! If you read my last review, you'll know what happened yesterday. Okay, so my family came here last minute. This place was super expensive! My sister and I debated about it but given that it was Mother's Day weekend 6pm Saturday night and we had no reservations any where else, we just went with it. This is an AYCE Hot Pot place. All the food is located on the 1st floor. We sat on the 2nd floor so it wasn't the most convenience spot but they only had two tables close together upstairs for the 8 of us. Overall, it was actually quite nice not being so close to all the traffic of people walking around getting their food. The decor of this place was pretty nice, almost felt like we were in China. The service was really good, constantly clearing our plates. It was also nice that they gave us a complementary pitcher of watermelon juice for Mother's Day. As I mentioned earlier this place is way too expensive. $38.99 per person which didn't include any higher quality of meats/seafood which would cost extra. In addition, you have to pay another $16 for a pot of soup. It included desserts which were mainly fruits. We did like the shrimp, mussels and fish but for that cost, we won't be coming back. read more

XiangZi Hotpot - Hot Pot Near Me - Markham, Ontario

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***HIDDEN FEES!!! NOT RECOMMENDED*** So what kind of hot pot all you can eat is $38 per person but does NOT include the soup you need to cook the food. The quality of food was regular at best, not really anything special. That's right people! You're paying $38 but if you want the food cooked, you'll have to pay some more. The soup is an additional 6-15$ on top of that and get this, you have to pay a hidden fee for the sauce. No where was it noted on the menu or the table that you'll be paying extra for sauce. But for you non Chinese speaking folks, you may not find much English on the menu anyway... The staff barely speak English either and maybe it was just our timing, but we did not receive friendly service. The manager knew we were complaining about the extra hidden fees and instead of coming over to handle the situation, he just cowards to the side away from us and refuses to come when we ask to speak with him. Zero sense of responsibility and just sends us another waitress to "handle" the situation. All they said was "nothing we can do sorry. We know it's a hidden fee. People complained before but owners not here. Can't do anything"... Wow.. Bottom line. Don't come here. There are some pretty amazing hot pot places in Markham that maybe don't have this fancy decor, but certainly offer better value and service. Money doesn't grow on trees, and even if it did, I would not be throwing my money here. Can we hear a resounding "Overrated?" read more

XiangZi Hotpot - You're looking at $38 for food, $7 extra for the pot, and hidden $2 for sauce. - Hot Pot Near Me - Markham, Ontario

After watching some strictly dumpling hot pot videos, the wife was downright craving for some hot pot. After hearing some friend's recommendations, we decided to give this place a shot (lessons learned...... sometimes it's better to look up validate friend's recommendations on yelp first) but we ended up coming here for a weekday dinner. The entrance walkway and the seating gave a feeling of grandeur so we had some decent hopes. Overall, the service was subpar, the good stuff all required extra $$ on top of the 40-50/person you're paying, food was not fresh and we both had severe runs for the whole day afterwards. When we first entered, the hostess greeted us, and we inquired the price. She told us it was 35.99 per person - which was a bit steep than what we were willing to pay for a casual week day dinner - but she mentioned oh but this includes soup base. Okay, if it includes soup base, maybe its not as bad so we got a table for 2,and the first thing we were asked was whicj soup base would we like? Followed by a menu.....with $$ signs, we told her front desk told us it was included....which was met was general confusion so we just settled by asking for water. Water took 3 waitresses to arrive, by which time we already started eating. All the meat were subpar cuts which was still somewhat frozen, and the hot/cooked dishes were obviously sitting for awhile..... If i could i would give this place 0 stars read more

Really good service and food. Definitely my favourite hotpot in Toronto that reminds me of home. Everything we ate was fresh! The fresh watermelon juice hit the spot with the spicy xiangzi broth! It's on the pricier side; however, the experience and quality of food you get is worth it. read more

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* Disclaimer: I was here for a free tasting but my opinions are my own. I will not be able to comment on the price or value of the food. I was here last month with a group of influencers and it was my first time eating super spicy hot pot. We had 2 types of soup at our table: 1. The Ultra Premium Tallow Mala soup - which was SO spicy but soooo yummy that I was crying and eating it at the same time. This was hot hot hot so be warned. 2. Premium Spicy Chicken Soup - this was an interesting one because it came with chicken wings that you would eat first. Once you've eaten most of the chicken, they come and pour hot broth right into the same pot as the chicken wings. This was also pretty spicy but manageable. It also comes with a 2nd soup flavour in the middle bowl so you can get a milder one too. We got the mushroom one but you can also choose tomato. read more

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It does not worth the price. It's ripe off. Don't go if you like me, all about quality of food not fancy decoration! It's 35.99 per person during weekend. Soup base is additional for about 20 box. Price only includes some basic stuff. If you want premium meat (or just not shitty lamb/beef slices) or good quality hot pot items, you are charge per unit. With the almost $50 each person you are paying, this is not much selection for hot pot items. It looks fancy with a lot of cold dishes or appetizers. Come on, eating hot pot is not about appetizer. Chinese buffets like Mandarin might be the place to go. Soup base - another sprite of hot pot - lol it's just alright. Cannot even be compared to the local hot pot places in Cheng Du / Sichuan (which they claims they are Cheng du hot pot if i remember correctly). Let's talk about something good. I was recommended that they have very good ice jelly before going there. They are actually good. Personally I am okay with it. I would not think it worth the $35.99 price. Anyway, I don't even want to keep writing. It was not a good food experience. With that price, you can find definitely better hot pot place in Markham. read more

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Food is fresh, soup bases are flavourful, staff are actively engaging on soup base refills. Food comes out fast. Seats fill up quick during meal hours; but lots of spaces before that. Always good to make a reservation ahead of time just in case. Beautiful interior design with Chinese traditional floral carvings and seatings. read more

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Xiang Zi Hotpot has reopened their doors for dine-in minus their buffet style setup. I personally like their AYCE system better because now you order off an iPad and they have servers who bring never ending plates of uncooked meats, veggies, seafood etc. They also have a designated sauce lady who brings a cart over and makes it to your specifications. The presentation is better and you don't need to get up every-time you need something lol. However their system of ordering 2 items per person from the "premium sections" is a bit confusing, and some of the "premium items" were more for the presentation and not so much for the taste. But still glad it has reopened so I can satisfy my never ending hot pot craving. read more

XiangZi Hotpot - Hot Pot Near Me - Markham, Ontario

I have to admit that this hotpot restaurant is the most good-looking one in GTA. The furniture, lightings, and decorations are well presented and which provide superior impression for diners including me. After I saw the sides of the hallway after the entrance, my expectation for the food here was extremely high. When I saw the price for the all-you-can-eat option, I couldn't stop thinking how well and rare that the raw materials would be. I believe my experience and comment is similar to the other Yelpers who had posted their reviews in the past. The expectation was high, but the food and the soup base, somehow and somewhat, were not appealing to our appetite. Maybe, we are not coming over here to just observe the interior design of the restaurant. Most importantly, our intention is to have the superior experience of how the hot pot here delivers the tasty food. Don't take me wrong. I gave an average rating for the visit. If somehow, they can improve the taste of the soup base and lower the price a bit, the place can be a lot more popular. (Of course, at the end of the day, the business owners need to think about how many people can be served each day, and how much per person they need to charge in order to have a breakeven for the cost of the interior design and decoration besides making extra for them.) read more

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Service - Server seemed very unhappy and gave the impression that he hated his job. It made me not even want to eat the food. Food - AYCE hotpot was below average. The beef was tough, the food seemed like it was out for a long time and seemed like it wasn't fresh. It was disappointing overall. Price - The price was very expensive for the quality that you get, you're not paying for good food but rather the decor. Atmosphere - The decor and general atmosphere was very nice! This was the highlight of the whole place. When you enter you go down a long tunnel, and enter the main hall where the food is and it is quite stunning. It makes you feel like you're no longer in Toronto. read more

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It's rare for me to give out a one-star review, but this place was horrible. I came here with my family for Boxing Day lunch and it was pretty deserted. The service was pretty good and right away someone came to take our orders for the individual hot pot soup bases. It was all downhill from there... WARNING: the spicy here will destroy you. There are no "levels" to the spices, they legit put flaming hot pickled green peppers and chilis into their spicy soups. That was probably mistake #1 for me, I ordered the mustard fish spicy soup base; if you weren't raised on jalapeño peppers, go for the bone broth / plain soup base. I should also mention that if you're here for lunch, the selection is limited compare to dinner. They don't have a noodle bar and a lot of their pre-cooked items aren't available at that time. Needless to say, the meat selection was very low quality. All their self-serve meats are the frozen type and basically all tasted like nothing by the end of the cooking process. Okay, back to the soup bases. You can ask the staff to refill your soup with more water/ soup base, but by the end of the first course, my taste buds were burnt to nothing by the spiciness that I couldn't taste anything anyway. So, naturally, I went to load up on desserts. They looked pretty good visually, but as soon as I took my first bite into the cake, I realized it was still frozen! Sad that they couldn't spend the extra time defrosting their desserts before putting them out. All in all, a disaster of an experience. If the food selection here was better, maybe I'd be willing to give it a shot for dinner (along with ordering a NON-spicy soup base), but for the $$$ price per person and the low quality of the food, I will certainly not be coming back anytime soon. tldr; not a good quality-to-price-to-taste-to-experience ratio. on my skip it list. read more

Came for AYCE hot pot and it was very very filling. I wish the hot pot spice could be a bit spicier without the oiliness. Sauce bar is nicely snacked and meats were tasty. Everything tasted very fresh and i liked the chonqqing skewer options that were available! read more

A very stunning restaurant with beautiful food and decor. Unfortunately service has ruined everything! We were there for dinner, around an hour or so, we were rushed by the staff with reason table turnover and customers waiting. However there are no lines or people waiting and with tons of tables. We were kick out with bills dumping onto our table forcing for paying more tips verbally...at the same time we over heard from other table, another server were yelling at the customer taking too much food and charging them extra for the left over at the middle their meal. If you looking for good food and good deco with no service, here's a good place to go. But for us, we will definitely NOT returning, treated as a slave and felt threatened. No offensive to the restaurant itself, again decor and variety food choice are great. Personally opinion, a bit over oily. Decor 5/5 Food 4/5 Service 0/5 Overall customer behavior atmosphere 2/5 Food read more

XiangZi Hotpot - Entrance with stunning decor - Hot Pot Near Me - Markham, Ontario

My best friend brought me to try this hot pot and celebrated my birthday. It is lunch hour from 11am to 0230pm. The atmosphere is pleasant and the décor is very cool. It feels like ancient dinning experience back in an old AC time~ :) The service we received is good and polite. The price is a bit over-priced but it offers you experience, atmosphere, food quality and quantity (it all you can eat, not all you can drink) There is a few dessert options, a few cooked appetizers and a complete set of sauce stations. We enjoyed the dining experience overall. read more

Xiang Zi Hotpot - where you get to pay $50 per person for the privilege of cooking your own meal. This restaurant is very expensive (a review of Xiangzi on Yelp isn't complete without remarking on the financial hit you will take). The ambience is fantastic. Starting with the wonderful corridor you walk through to get in, it conjures up all the HK action movies I watched as a kid. Only less dusty. And with no martial arts master or evil warlord joining us for dinner. Also, you can spend a meal playing a delightful game of "spot the references to the number 8" in the design decisions throughout the restaurant. A thoughtful floor plan, although guests on the upper level will need to walk a ways to the generous first floor buffet spread. A small touch, but the heating and electrical elements that power each table are hidden inside the table. Unlike other hot pot places, this means you won't be kicking any of that infrastructure while you eat. The heating element is super responsive to the control, and you can quickly bring the soup base to boil, or back the other way. Props for having one of the most accessible washrooms I've ever seen in a Chinese restaurant. In addition to having a baby change table, they have an emergency call button, a and a fold down chair for a second child or a helper to wait. Xiang Zi does the small touches really well. Aprons for covering you from splatter. Individual cans of sesame oil for the seasoning. A small side table with extra plates, bowls, napkins and utensils right next to the main table. Sectioned trays for easily bringing back the raw food. The choice of having a small individual bowls and a large group bowl is nice. There is a good spread of raw and cooked foods. All the usual suspects and some more eccentric options: Chicken feet! Five (five!!) different types of tripe! And more liver, gizzards and tongues than you knew were edible by humans! There are extras you can buy which we were told are better cuts of meat. We didn't try, having already dropped too much money in the soup base. In addition, there's a whole section of cooked foods, desserts and fruits. In the manner of a Mongolian grill, you also get a very extensive sauce section. And don't miss the (small) soup section tucked away in the corner. Freshly squeezed watermelon juice was great. The $9.99 is for the entire jug (not clear from the menu, since other drinks are priced by the cup). If that's too pricey, you can feast on the cut watermelons on the fruit table. There is some kind of VIP program, about which the less said the better. In my view, the food, service and ambiance are as good as you can get in an AYCE hot pot. However, at this price point, you have to ask whether it's worth the premium. For $50 per person, all in, you can get 10 Big Macs for the price you will pay. On that measure, should you come here? Well, of course not. But if your reference point is McDonalds, this probably isn't the dining experience you're looking for anyway. read more

XiangZi Hotpot - Hot Pot Near Me - Markham, Ontario

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Was my expectations too high or was the food just bland? So I came here on a busy evening night with my family and the place seem pretty full with customers. I was amazed at the overall interior and the decor: pretty well-designed! Food- wise? Not that impressive. I mean lots of options to choose from but everything didnt seem fresh.... felt like the food was placed there hours before. After the hotpot, I didn't feel too well. I wouldn't be paying $50 per person.... over-priced and not worth the quality. I would not be coming back. ( Service here was also a bit.....) read more

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Like the nice environment and decoration, very Chinese traditional . Many options in choosing foods from vegetables to meat . Foods are fresh. Soups are delicious. It would be better if it also provides sesame sauce and frozen tofu. read more

XiangZi Hotpot - Tomato hot pot base soup - Hot Pot Near Me - Markham, Ontario

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SUPER LONG REVIEW!!! After seeing BlogTo's video I quickly decided to try there based on how beautiful it looked! Service - 5/5 Environment - 4/5 Food - 2.5-3/5 Cost - 1/5 Theres many bad reviews on Google /Yelp , but I decided to give it a chance. General crowds reaction are still important regardless . Keep in mind I'm reviewing based on EVERY aspect of the place. It's NOT good...BUT, its not bad. People need to stop overreacting and be fair. I'll explain further. Saturday night they didnt have reservations for that day so they allowedwalk-ins (but some days they do take reservations ..?). Walked in being asked to wait for 45 mins but my friend and I ended up waiting just 15 mins. Their reservation system texted us and gave us 5 mins to confirm . Weekdays are $34.99 while weekends are $38.99 per person , its all you can eat as well ! It's pricier than most common hotpot places but I can understand why, because it's a buffet-style and self-serving kind of place . What I find thats such a turn-off is the extra pricing of the broth , normally I don't mind but , spicy broth for $19.99?! Way too overpriced ! On top of that , extra fees for sauce per person as well ($2.50 per person so believe ), which is ridiculous ! The price per person was just fine to me , make it $40 per person if you have to but the overpricing of the broth and extra sauce fees is absurd. The other flavours of broth had different prices , ranges about $12-18 I believe ! EDIT : Spicy broth is $19.99 for one big shared one. Single small one (if you're in a big group I believe ) is about $7.99, Is what I'm reading online . Regardless , one big pot with split flavours are still extr pricey with extra fees ALL THE MENUS ARE IN CHINESE . I hope there will be an English menu soon , there's non-Chinese customers like me and others in the area, I understand many customers are Chinese but a secondary language would be helpful . My waitress (cute short hair tomboy ) named Dan was very attentive and sweet , took her time to explain each category and options and menu for me ! It's a very busy place , all staff seemed to be pacing back and forth constantly, looking exhausted (it IS a new place afterall ) . My waitress Dan didn't rush , and was very patient in explaining everything carefully , even answered all of my questions , I kinda didnt want to impose on her. She was kind and also helped adding a sleeve on top of our jackets that's hung on the chair , the sleeve helps keep the smell away :) they also offer an apron to wear to keep away smell from your clothes ! Overall the experience is like a buffet , just be careful not to bump into others. Despite the extras and overpriced selects , the quality is OKAY. They're just like every other hotpot places honestly , like the supplies of frozen preps (some are fresh and some selections of cooked sides (like fried rice , stir fry noodles etc ) so I don't get why this place is so overpriced , I'm guessing to help cover the costs of all the hefty expenses they spent on to decorate this place haha. At least I can get a big handful of seafood without any shame or extra charges (many other places charge extra for seafood ) As seen in my other photo I ordered a "premium beef" (they also have higher quality of pork and lamb) on the menu for extra charges . I decided to try it out , Dan recommended me one selection (which is the cheapest ) for $8.99. It's marbled beef and just slightly more tender , I mean , IF they supplied these beefs in the station rather than the cheap T&T kind of frozen hotpot meats then I'm totally cool with the place being 34-38 bucks. If you go in big groups you can have your own pot , if shared , the pot is bigger , extra fee if it's split broth, my friend and I decided to share the spicy brother. It contains massive amount of hot red peppers and other garnishes . Was quite spicy ! I believe you can choose a different level of pice but I didnt get that opportunity , just ask ! The octagonal pot was gridded into 9 grids , which is pretty convenient so you don't have to keep searching for missing food. The only complaint I have is the curled/gridded squid. (Theres other types of squid/cuttlefishes which is pretty interesting. Like the ring shapes and tiny cuttlefish-heads). But the curled squid was the most terrible quality ever ! They all have some sort of powdered substance on it and even after being cooked didn't taste like proper squid . I couldn't finish what I had from that. Paid about $50-$60 per person (after tax , before tip ) . Got 10% off for grand opening. Wouldn't mind trying again until they lower the costs ! read more

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If there was ever a way to make hot pot high end cuisine, then this place definitely takes it to a whole new level. Xiang Zi uses a combination of high end ingredients and staged with rare ancient Chinese antiques imported straight from China. Definitely a dining experience worth checking out. Careful though, the Sichuan soup base is ferociously spicy! Cheers, @EATWITHJACQ read more

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2 stars for food, and 4 stars for service. Overall 3 stars. Food quality just as normal as regular hot pot place. You have to pay $35 to go in and eat, then you have to pay $15.99 extra for soup base, and $3+ dipping sause fees. The decoration was good and it seems like they spent a lot of money on this but food quality is more important! Also, i do not like the booth! Because those seats were soooo dirty. I don't think i will go again. read more

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Saw this restaurant on blogto so we wanted to give it a try. This place has only been open for a couple of months. The only pros I have here is the staff was friendly and nice decor. Cons are they're over priced; charges per person plus additional cost for the pot of soup and dipping sauce fees. The menus were written in Chinese. No English; the only English was co-cola. We had the medium spicey hot pot. It was very oily like I was drinking oil from a deep fryer and soup base had no flavor. We sat in the private rooms and the floors were slippery. They have a upstairs seating area and you would have to go downstairs to pick your assortments; I did leg day the day before so the stairs wasn't that friendly. Would never go back again and would not recommend for others. read more

XiangZi Hotpot - Medium spicy hot pot. With lots of balls - Hot Pot Near Me - Markham, Ontario

This was my second time dining here for dinner with a few friends. The restaurant is designed and decorated in a very traditional Chinese setting that brings you back to the old Chinese Kung Fu films when I once watched as a child with my parents. It's a total vibe when you step in through the entrance. The place is massive and has an abundant of seating. It is also best to make reservations beforehand as it could get busy especially during the weekends. It is an AYCE menu style. However, the soup is not included in the AYCE price so expect to pay extra for it whether you're having your own single pot or sharing with your group, which could run from $10-12 each. Sauce is also an extra charge of $4. Drinks are also extra. So we ended up paying about $78 per person, a lot more than we all expected. The food quality is good and fresh. Portions are small for veggies, whereas meat portions were more. Pro hot pot tip for newbies: don't wear white or something nice. Bring a hair tie. Expect to get messy and leave the premise smelling like hotpot. But that is all apart of the hot pot experience. Ask for an apron to wear while eating so you don't splash soup or food onto your clothes. And most importantly, enjoy your meal read more

Overrated and way too expensive. Got 12% for soft opening but still cost $60 a head with one non alcoholic drink. Weekend price is crazy and the manager at the front even claims that I missed my reservation although I changed the time and reduce the number of guests over the phone. Extra charge for soup which costs $5-$7. Food quality and decor is good, but I ain't paying $60 for all you can eat hot pot. I can have the same satisfaction with $30 all in just down the street read more

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Calling all hotpot lovers. If you love hotpot then this is the place to go! Forget about Morals Village, Little Sheep, and other hotpot joints in GTA. This is the first ChengDu hotpot in GTA. Price is a little higher up but the spicy broth is too good to pass up. You go get your own vegetables, meats, and seafood. If your feeling for seafood, this is the only establishment that offers U20 Scallop (the jumbo ones). As for meats, they offer thick cuts of beef tongue and beef slices, lamb and chicken. But again the star is the broth. It's been about a week and I'm already thinking to go again this weekend. Pro tip: 1) Make a reservation. This place is busy on weekends. 2) If you want better quality beef, you can order AAA ones but there's an extra charge. I'd say go for it if you have the $$$. read more

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Overpriced and quality of food was not amazing. We went on a weekend and it was surprisingly empty. Food trays were not replaced often and meat was often broken into pieces due to customers digging their tong into the trays. That definitely did not look appetizing. Soup base was an extra charge. We got the non spicy L soup base which was an extra $16 (this was the cheapest soup base on the menu). The bill came up at $53pp before tips which was definitely not worth at this hot pot restaurant. You will be paying only for the atmosphere. read more

XiangZi Hotpot - Hot Pot Near Me - Markham, Ontario

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Passed by many times and it is my first trial for the lunch. Old traditional Chinese style and very clean. The food is an average for the typical hot pot selections. The price is very expensive for the hot pot although I paid as member (they offered me to enroll in membership immediately), almost $40 per person before tips. read more

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Except the hotpot foods,they also have plenty of side dishes and dipping sauces. However, the shrimps are small, lamb and beef slices are frozen,not freshly cutted. Soup base choices are limited,and it is extremly pale and not flavoured at all. Even though they have good enviroment and luxury decoration, but till not really attractive to me. $55 + for one person all you can eat,very pricy comparing to other hotpot places. Will not go back again. read more

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You're paying for selections and I like the fact it's completely self served. Keep in mind that you're also paying for soup base on top of the buffet charge. They also charge an arm and a leg for drinks. You're paying like $70 per person after tax and tips. But it seems like other popular and trendy hotpot places now in Markham/Richmond Hill are right up there as well when it comes to cost. This one is on the expensive side. The difference between this place and other hotpot AYCE is not only wide range of hotpot item selections but cooked dish selections too, there is a whole buffet area for cooked side dishes. Also you get deserts and fruits buffet area as well. I come here occasionally but like I said it's expensive but I come because of the wide range of selections. I think you would have to try it once for yourself to decide. read more

Went here for lunch today with two colleagues. Liked the decor, with alot Asian elements. The seating was spacious. The service was excellent. A lot food items to choose from. Had a mild soup base, it turned out that was spicy enough, as the soup became spicier over time. The meats and vegetables were fresh. Had two ice pops at the end to cool down my unease stomach. A little pricy, but it would think it justified by the food quality and spacious place. read more

XiangZi Hotpot - Hotpot - Hot Pot Near Me - Markham, Ontario

The food is nothing special, just as good as any hotpot place that's half the price. The premium you are paying is really just for the interior decorations, because the service is also sub-par. They made a mistake when charging us and accidentally put on an item we never ordered. When we brought it up to their attention, the person fixing the bill seemed annoyed at us for inconveniencing her. Can you believe it? Not apologetic at all for almost charging us more, but upset at us for bringing it up and having them to do extra work to fix it. For a place this expensive, I would have at least expect better service or food. We got neither. So all in all, you're paying for the interior design when you come here. Tip: check you bill! read more

The foods was great. The veggies and meats fresh and well presented. There are so many options on the do it yourselves dips. We did made reservations and did not have to wait at all. The price is fair and we will definitely go back there again soon. read more

It is absolutely overvalued restaurant. Food is normal, nothing special. It is too expensive, feel like get robbed. We can find many other same taste Hotpot restaurant in Toronto with reasonable price. Restaurant's Decoration is the only thing that attract your eye balls. Not recommend for their food, but recommend to go and see the decoration, take few pictures then leave. read more

I can see there are many low reviews. Honestly, I have tried couple hot pot places. I am going to give reviews in terms of price, food quality, food variety, and customer service. 1. Price: 38.99 per person is above average hot pot price but considering the interior design , which I wouldn't mind. (If you go to Ruth Chris Steak House , the Keg, miles stone, usually it's like 35-50 dollars for food without drinks). Nevertheless, adding 5.99 or 7.99 for hot pot soup doesn't make sense to me. It should be included in the buffet price. This is what everyone was upset or it's called hidden fees. 2. Food quality is about average. Since I didn't order any premium food which cost extra, I wouldn't be able to give a fair review. 3. Food variety: it has most selection by comparing to the average hot pot buffet places. 4.customer service: its about average. The servers are pretty attentive. I don't have any complaints. Overall, if you like to go to a hot pot place that has an incredible interior design and wouldn't mind paying a little premium, this would be the choice. read more

Just went for lunch....beautiful restaurant very spacious. Perhaps the food quality could match the look a little better. The beef was pretty low quality and there were flies buzzing around the sauce area. read more