I was recently billed for $1400 by these jokers, for two sessions with a therapist for whom I…read morepreviously paid $25/session, after insurance. I've never had any interaction with this facility, other than this bill. But my therapist ran through my primary care doctor, who sold his office to some grifters, who brought the Brain and Spine Surgeons of New York in to charge $700 per session, for doing LITERALLY NOTHING. I don't receive any prescriptions, I was not warned about the changes to the charges for the therapist's services, and there is no added value to their oversight. After a fierce call, they lowered the bill to $337 per session, then wrote off part of the cost of one of the sessions, so I only owed $400. Which is still outrageous because, again, they've done NOTHING, and I was given no warning of the changes to the way the therapist services would be billed. I can't speak to the quality of their brain and spine surgery. But I feel confident saying that they are deeply unethical in their billing practices. Beware!

We've been to multiple Dr's looking for help since the dr in a practice in Kingston screwed up my…read morehusband's fusion. After one vishere the dr knew exactly what was going on and what kind of surgery had to be done. The office is great helping us figure out our next steps. Wouldn't go anywhere else, Kingston is in our rear view mirror forever, so long orthopedic associates

I read about the horrors of his office. But, still took an objective approach because another…read morewonderful pain doctor recommended him. However, it's true. It's the place you go to when you want NO RESPEC. I made an appointment with office, then 2 weeks later called to see if there were any cancellation for a sooner one and spoke to Eve, who claimed to be the drs office manager. Having been a Customer Service Training Professional, I can comfortably say this person would work NO WHERE, where CUSTOMER SERVICE and BASIC SOCIAL SKILLS are required. She was indignant over the fact that I would try to change my appointment. And, attempted to blame me for a mistake other office staff made of my record. I've NEVER seen Dr. Cash, so that was NOT possible. Needless to say, I cut her short and closed our conversation. But, 1 day before my appointment she canceled it! This experience confirms all the negative feedback I read. I'm grateful tho because I clearly dodged a BULLET. To those reading this, save yourself the trouble of considering this doctor. Its a HORROR that a physician who treats patients with pain, can hire people like this women with NO SOCIAL SKILLS and COMPASSION. Consequently, Dr. Cash, does NOT DESERVE YOUR BUSINESS. There are too many comprable doctors to settle for this place.

Husband and I both got Covid in April 2020, he died treating patients…read more I made it, and developed neuropathy from Long Covid. I saw Cash 3.5 years ago. Terrible bedside manners. I got a Nevro pain stimulator, didn't work, it's out. I was told to see Cash. No way. Pain level: 7-8, I'm not looking for empathy, I want treatment, no gaslighting. He won't help you, he's only here for the bucks. Avoid him. Enough said.

Prior to seeing Dr Chiles, I went from my primary, to urgent care, to the ER, and back to urgent…read morecare, where a lower spine injury was finally diagnosed. I went to a spine specialist and left the consult with a bad feeling. I was referred to Dr Chiles by two co-workers. My first contact was with Sarah and Jessica in the office. They were absolutely fantastic and made this stressful situation so much better. At my consult, I felt comforted and impressed. Dr Chiles is very knowledgeable, yet spoke to me in terms I could understand. I was provided as long of an appointment as I needed to have all my options presented and all my questions answered. Actually, he provided so much pertinent information, many questions were answered before I asked them. My consult was informative, comforting, and left me with a true sense of hope. I needed a laminectomy, decompression and fusion of my L3-L5 vertebrae. We scheduled my surgery at NYP Lawrence Hospital in Bronxville. Dr Chiles and his surgical (as well as his office) staff are the absolute best. Together, they resolved my crippling back pain, got me standing upright, back on my feet and back to enjoying life pain free. Thank you to everyone who assisted me especially Dr Chiles! I highly recommend Dr Chiles to anyone with a spinal injury/illness. KMB

From the owner: Westchester Spine and Brain Surgery is a multi-hospital private neurosurgical practice founded,…read moreowned, and operated by Bennie W. Chiles III, M.D., F.A.A.N.S., F.A.C.S.. The practice provides state-of-the-art surgical evaluation and treatment for a wide variety of conditions related to the spine and brain, with emphasis on surgical spine problems such as disc herniations and spinal stenosis, often requiring complex operative treatments such as laminectomies, discectomies, and fusions. Dr. Chiles has received the prestigious honor of being named a Castle Connolly Top Doctor in Neurosurgery/Spine Surgery each year from 2020 to 2022. He has also been recognized as one of the Top Neurosurgeons in the region by Westchester Magazine in their annual November Top Doctors issue for both 2020 and 2021, and will again be featured in the upcoming November 2022 annual Top Doctors issue of Westchester Magazine. Additionally, in both 2021 and 2022 he was named one of the Top Neurosurgeons in the entire New York Metro Area, and in this regard was featured in the July 2021 annual Best Doctors issue of New York Magazine and will again be featured in the upcoming July 2022 annual Best Doctors issue of New York Magazine.

The doctors are fine , but the PT dept is run like a mill I was previously at HSS PT and I only…read moreleft because they no longer took my Cigna insurance which is my secondary with Medicare. The PT at HSS treats you individually for 30 minutes and is prompt and on time. At ONS My appt was 10:30 and I didn't see the PT for 20 minutes and I just sat there with a hot towel around my ankle. I kept asking where the PT was and they said she would be over shortly. She spent 10 minutes with me and gave me off to her assistant. When I asked what was the 4th exercise I did on my initial visit she said I have 24 patients and I don't know. I canceled all my other appointments and I'll return to HSS where I can get all my care by a PT. I know this is owned by a venture capitalist and the care is not great and rushed. I suggest you use HSS PT and not here!!!!

Very disappointed and actually shocked at the performance of Dr. Vadasdi. Although no one…read morerecommended her, I thought she'd be a source of treatment for my shoulder injuries, but she came into the exam room after glancing at my MRIs, no evidence of viewing XRs showing the misaligned long bone (humerus), said in order to have only one surgery I need total reverse shoulder replacement. Said she'd have her surgery scheduler call me. Was concerned that living 45 minutes away was long, but I reassured her and shared that ONS is a destination medical center and that a registered nurse would sign me out after surgery when the date comes and drive me home and stay overnight. She wanted me to have new MRIs to view before surgery, so I scheduled them and made lots of other plans. The appointment wasn't long enough to address any specific injuries to be treated or for her to explain her choice of maximally invasive surgery when there's arthroscopic surgery to repair the various tears I have and a number of other injuries. I was okay with a replacement shoulder to relieve the pain from the crooked bone which less invasive surgery would not do. I don't have any arthritis to speak of on that shoulder which is why it was bizarre that her diagnosis is arthritis. That's the problem on the other shoulder which she said she didn't want to address. So there's two shoulders with the same diagnosis. All my problems started with an impacted fall. So much was missing from the appointment including learning risks of the surgery. I understand she had another patient waiting to see her but I wasn't late. I sent a portal message afterwards with some basic questions since surgery was upcoming but she did not respond nor arrange for another to as ONS doctors do. Week 2. I called the secretaries and they and the call center employees and the call center supervisor messaged her to call me. She still didn't but I was put in touch with her scheduler who said she couldn't see my after-visit notes in which she indicated reverse shoulder surgery but saw that she wrote somewhere that I didn't need surgery. I went through everything with the scheduler and sent the scheduler the notes for the visit where this doctor wrote that replacement surgery is what she planned. I'm waiting to hear back from the scheduler to hear if the doctor will even talk to her. This is hectic and chaotic. The scheduler sent my portal message to the doctor in an email since the message from the secretaries to read my portal message didn't accomplish it. After that, the follow-up appointment with her to pin down the details of the surgery was cancelled, but not even by a phone call from the doctor, an opportunity to touch base, but by an automated message. As a matter of courtesy, I have to get back to a lot of people who spent much time ensuring skilled nursing services post-op and PT (physical therapy) post op. It's been a job with this doctor having set so much in motion. I lost critical time. It's hard to fathom that a doctor treats patients this way. I think this doctor is an anomaly at ONS. Others have PAs a patient can talk to, some even attend appointments to be on board. The secretaries do all they can. I decided to only see doctors who are recommended. She did write my case is complex and I know that but if too hard, she should say that.