Our room was awesome. Quiet and comfortable. The lobby was comfortable and welcoming. Great…read morelocation also. The only item needed improving was the public restrooms by the elevator were not kept up. Out of toilet paper and towels to dry your hands. The hotel has large groups coming and going a these were used a lot! For as beautiful of a hotel these restrooms weren't kept up.

The carpet is disgusting the general appearance is dirty The…read morerestaurant is good but limited and even our guide recommended we not eat there We couldn't get the light off in the closet and the door wouldn't close so it glared all night

From the owner: Station Alexandre : tout le monde descend ! La Station Alexandre est la gare de triage d'une…read moreancienne huilerie du début du 20ème, installée dans la deuxième zone franche de Marseille, au Canet. Ce centre de vie et d'affaires regroupe plusieurs activités et espaces. Des galeries de bureaux, des commerces, 5 salles pour réunions et colloques, des salons de détente, un restaurant, un café, un centre médical et une crèche : tout ce petit monde cohabite dans la Station. Elle abrite également une association culturelle pluridisciplinaire : les week-ends, la Verrière se transforme en salle de spectacles et en galerie d'expositions. Station Alexandre organisera également régulièrement des expositions d'arts visuels dans l'espace appelé le Passage

We had such a delightful stay at this Marriott property! In fact, on this European adventure…read moreconsisting of 3 countries and 3 Marriott properties in 2 different countries, each has been spectacular! So much better than some of the best experiences we've had at Marriott properties in the US! Each location has provided great service, great concierge suggestions, assistance, and guidance and nicely maintained rooms and property. Check-in was a smooth and very helpful experience... It was provided by a pleasant gentleman who was efficient and provided all the information we needed to know about the property, spa, and restaurant. We were upgraded to a nice king room with a balcony on the top floor, which was very nice. The room was large enough for our 4 larger pieces of luggage to be open, to live from, while still offering hanging space inside closets. The bathroom area was interesting, but what was odd was that they never gave us new bar soap... why?!? We heard from others we knew staying here who had this same issue, even after asking for a replacement. Otherwise, housekeeping did a nice job keeping the room fresh and stocked during our stay. Plus, they offer turndown service. The two concierge were worked with were outstanding! One was a lady, the other was Saif. She offered a great suggestion for dinner on our first night (it was Le Ramus). Saif was outstanding, as he went out of his way to help us find affordable ways to get to/from Marseille one of our day trips and then to the airport on our last day to fly out. The car service they provide is excellent as well and cheaper than the rates I got form Uber! If you are looking to book a trip to Aix-en-provence, stay here and contact Saif ahead of time and he will not only put together an amazing itinerary for you, he'll book all your reservations (all that's he able) too! He has a lengthy and very knowledgeable background about most all of Europe and this can be very helpful when planning your visit!! The property is located within a few minutes walk of the bus depot in one direction, and the Rotunde in the old, historic city area, in the opposite direction. There are many shops and amazing cafés, restaurants in the older district, definitely check it out! There are many places to stop and dine, as well and top level shopping all very close! They have a big pool, which looks nice, a spa, and a couple of places to eat on property as well. We would most definitely return and stay here again!

The night staff at the lobby is extremely unpolished and rude to guests. This particular person…read moredoesn't listen to anything. In customer service roles, regardless of whether you're right or wrong, you should listen to what the guest is trying to explain and clarify. It's unacceptable to talk and fly at the same time and sighing in front of guest face. I don't know his name, and when I asked him, he refused to tell me.