Speed of completion was poor. Difficult to get to the Service department on the phone-they don't…read moreanswer! "Fixed" things to raise the price of the repair. Started talking poorly of me as I walked out having paid already. Own your responsibility! Extremely unprofessional all around.

Every time I want to pull in to look at vehicles, some high pressure salesman rushes out to…read moreinterrupt me and not allow me to even look at the inventory without jumping down my throat. It turns me off about the whole experience. Not to mention wasted 30 minutes of time trying to reel me in after I've said I'm not interested and need to leave.

The service department is the best! While out of town, the starter went bad in my Tahoe. Not only…read morewould my wife be stranded at home without a car, I would not be able to get home from the airport. When the service rep was told this, they said they had the starter in stock, had made the repair in less than 8 hours. A huge source of stress was lifted. They took care of us, and now a customer for life. I can't say enough good things about Baldwin Chevy.

Garry was awesome. This man needs a raise. He was able to get us in what we needed and a better…read moreprice than the big city. Thank you so much and we will be back for my next car. Keep up the great work!

I just purchased a Maxx-d power tilt trailer from Poplar Bluff Trailer for the college I work at…read more The salesperson answered all of the questions I had, which there was a lot of them. I was 3 hours away and could not inspect the trailer in person. When I got there, the trailer was ready, and so was the paperwork. They assisted me on hooking up the trailer and demonstrated how all of the systems worked. They also found a blown fuse in my truck and replaced it free of charge. They made the entire process quick and easy. I will be buying both trailers and parts from them in the future.

I bought a brand new Texas Pride two-car trailer, and the first time I used it, the brake kept…read morelocking up and ruined the tire. When I called them, they told me to take it to someone local since I'm several hours away. Turns out, it had a bad grease seal that let grease get onto the brake, causing the problem. The repair cost $765.83, which the mechanic said he would submit to Texas Pride. I've called no less than eight times and keep hearing the same story. When I contacted Texas Pride, they said they'd never been reached about it. They still haven't gotten back to me, and I wouldn't recommend buying from either of them.

Ordered a rim a needed for my boat trailer and it came in at a fair price within a few daysread more

Had to get a new jack for my trailer. Called around a few places in the Poplar Bluff area, and no…read moreone had anything rated over 2,500 lbs but these guys. Great service, and was not overcharged for the part. Good work - I was really pleased. Just note: their address on Google, etc, is wrong. Coming off of 60, take the exit for Hwys T/AA. Instead of going north on T, head south on AA until you hit the blinking red over a stop. Take a right and it'll be just a little ways on your left.

Known locally as the best, and most reasonable body shop around, that isn't affiliated to a…read moredealership.

Put down a deposit with these people, never had any service done, and before I could start the…read morerepairs I had a bill pop up that was outside of my purview. As such, I had to request a refund, but it's been nearly a month now and I have to call in next week. Always next week... I am a Disabled Combat Veteran, and these people are taking my food money

I was waiting on a part that took a while to get. They were having a lot of trouble getting the…read morepart off the vehicle. Even though it was very crowded the front desk clerk kept me informed on the progress that was taking place. I felt they really cared about me and afterwards they gave me a discount for waiting so long. If I ever need another part Berry and Sons will be the first place I go even though it is a little out of my way it would be worth it for me just for the great customer service.

I love Kevin's automotive. Usually quick and effecient!! I learned of his shop while in RG. And I…read moreuse them for my vehicle and never had a problem with them.

Poor management, tried to make a appointment to have a new catalytic converter installed on my…read moretruck, Ron the exhaust expert would not return my call to set up an appointment, talked with Kevin he ask if I could bring the truck in on tuesday so Ron could take a look and make mesurements. No big deal right!, wrong, when I arrived on tuesday the nice lady at the front desk knew nothing about my truck. We went looking for Kevin found him engaged in casual conversation with a friend, we stood there for a full minute or more wait for him to aknowledge our presence. I took this time to look around the grage, two guys who I guess were his mechanics were not working on anything at the time, they were just standing around and talking. Then I realised that Kevin was not going to pause his conversation to ask me or the lady from the front desk if he could help us, he acted like he had all the time in the world, I didnot. What a waste of time and gas for me, a 40 mile round trip all wasted because Kevin could not just make a appointment and keep it, it all comes down to a lack of customer care, poor management and scheduling. If this is how Kevins Auto is managed and how their customer`s are treated, why would anyone trust them with their vehicle?

These guys are the absolute best. I had a wheel seal go bad on my trailer. They jumped right on it…read moreand got it fixed for me. Mechanics who know what they are doing and have great attitudes. My only thing is I wish I lived closer to them to use them more.

Wonderful place for repairs and the best service you can get. From the owner down to the mechanic,…read morethese are the best people that money can buy.