Update: 27/11/14
Given that it was a Wednesday and no good weather the place was nearly full.
The point of the update is that two colleagues and me went to use the vouchers from previous visits. I held 9 vouchers. 6 vouchers gives £12 of the bill. No problem. I mentioned that the other 3 expired 30/11/14. Not another problem, swapped for 3 that expire November 2015. Plus 2 more for the meals that had been paid for.... So, 5 new vouchers.... That's service..... and guarantees my return.
27/5/14
OK. They get their star back. Wife loved the place. The kids enjoyed their food too. Service was good.
Had a slight problem getting to the place by taxi, as the driver didn't have the post code. I tried to ring the restaurant on the number they rang me back on earlier in the day. No answer. Eventually got to the place.
BUT - IS THEIR PHONE FOR OUTGOING CALLS ONLY?
OTHERWISE, ANSWER THE FLIPPING PHONE.
The Bill was as follows:
3 x small Pepsi - £5.40
1 175ml - House White (Sauvignon Blanc) - £4.30
1 pint of Shropshire Gold - £3.70
1 Pate - £5.95
2 Seared wood pigeon starters (my 10 yo enjoyed) - £13.90
1 Crispy squid starter (my 12 yo daughter) - £6.95
Mains
1 Fish cakes - £10.95
1 Burger - £11.95
1 Children's haddock - £7.95
1 Lamb shoulder - £17.25
1 Bottle of (no. 49) Shiraz - £19.95
Total - £108.25
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Visiting again .....
Tried to book online, but time was greyed out. So rang three times but no answer. Time was about 3 pm.
E-mailed as well as contacting their head office in Chester, and I presume the call to head office elicited the call at 3:30 pm.
I like the opening of the call. You tried to call us during lunchtime.... Did I, at 3 pm! So that's the reason not to take bookings.... I explained the time I wanted was greyed out - they said that's was because it isn't available.... I said I just wanted to check..... I told them the time, and they sad....no problem.....If places playback their conversations, do they still believe it makes sense?
Look I'm dropping a star, and quite frankly I wouldn't have tried so hard, but I previously raved about the place, so my wife wanted to go.
They'll get the star back if my wife enjoys her meal, and nothing goes wrong.
Just answer the bloody phone!!!!!!!
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7/5/14
Colleagues persuaded me to visit again last night.
I had the same starter. The rump steak for the main (£17.95). Lovely and succulent. Nice chips and mushrooms.
Pint of Shropshire Gold: £3.70, and large glass of Shiraz: £6.70.
The place wasn't busy, as I have heard it can be.
I'm letting them keep their 5 stars, but if when I visit again and find them slow to get the drinks to the table, and slow to get to the table for us to pay, when they have already delivered the bill, then I might drop a star. There are enough staff available to cope.
The staff are very pleasant when serving, and visiting the table.
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I couldn't fault the place. A colleague introduced me to the delights of the place.
Superb selection of starters.
Fantastic lamb shoulder, falling off the bone.
Starter:
Seared wood pigeon, black pudding and roast mushroom with a game reduction £6.95
Main:
Lamb shoulder - £17.25
Also had a pint of Shropshire Gold - £3.70, and 175 ml of Percheron Shiraz/Mourvedre, South Africa - £4.60
I was too stuffed to have a pudding. I would have done, if I'd noticed their pudding wines. I know, I know.... greedy, but I have a rotund figure to maintain. :-)
Well served by the staff...... Now the wife wants to visit!!!! read more
