Did NOT enjoy my visit with Juan Reinoso. I've been very concerned about a couple of things and he…read morewas in such a hurry to get out and go home he basically ignored every single concern (I was the last patient of the day). I told him I had a Pap smear last year and that OB recommended I only need one every 3 years, yet he insisted anyway. Completely blew past all my concerned and seemed bored by my presence. Absolutely will NOT visit him again. I was anxious to get some help and find some answers, and was completely blown off. 90% of the staff I met was no joy, either... the only reason I gave two stars was because Renoso's nurse was a JOY. She was the only kind person I came across in my visit. Unfortunately, that's not enough to make up for the rest of the rude staff and doctor.

I am currently 10.5 weeks pregnant following IVF and was extremely disappointed by my experience…read morewith this provider. I saw Dr. Juan Reinoso and I declined a pelvic exam at my visit and requested a female provider. Instead of respecting my decision, I was met with dismissive behavior, frequent interruptions, and a refusal to allow me to fully explain my concerns. Shortly after exercising my right to decline the exam, I was discharged from the practice. This felt retaliatory and deeply unsettling, especially as a pregnant patient seeking routine care. I did not feel respected, heard, or supported, and the interaction left me feeling gaslit rather than cared for. Patients should never be punished for asserting consent or advocating for themselves. Based on my experience, I would not recommend this provider to anyone who values respectful, patient-centered, or trauma-informed care.

I used to be a regular patient at your office, under the care of Dr. Moya. She treated me for a…read morelong time--including throughout my pregnancy and during my C-section on february 2023--but when I arrived for my next appointment, I was informed that I could not enter with my newborn son. Due to this inconvenience--which I find ABSURD, given that a woman who has just given birth cannot enter your offices with her newborn child--I stopped visiting the office and switched doctors. Today, as I was attempting to schedule a new appointment to continue monitoring my pregnancy, I was told that you are *still* enforcing this ABSURD POLICY of not allowing any children to enter. My question is: how is this even possible? During the months of June and July, my son is on school break, and I am certainly not going to leave him home alone just so I can attend my appointments--especially since, incidentally, yours is the *only* medical office I have encountered that has such absurd policies.

If I could give 0 stars I would. I don't know why they have 1*, but for me not deserving, needs a…read more0. Coming to Florida and dealing with their health care system is horrible. First of all, I scheduled an online appointment to see the GYN for May 17, 2024. They gave me an appointment with no issues after accepting my insurance. 4 days before my appointment which is today, I get a call from 407-857-2502. The non-professional female who called didn't even ask me my name. She just starts talking to tell me my appointment is canceled. So to verify that it wasn't a scam, I had to ask when was my appointment since as she didn't properly identify herself. Anyway, she says they have reached maximum appointments and have to cancel. So I said well can I reschedule or is it max for the month? She proceeds to say, no it's max for my insurance for their facility. I said what? I assume it is a Florida thing, bc I have never heard of that in my life. Needless to say, thank you women's center for your unprofessionalism. I appreciate it. Now I'll try to find a more professional GYN. As I'm writing this, they actually have the nerve to text me that I have signed up for alerts. Like really? I can't even get an appointment.

I recently moved to Orlando from San Francisco and have had a really hard time finding a practice…read moreand doctor that have customer-friendly practices and good bedside manners. I can say I've loved having Dr. Starr as my doctor. She does a great job of making sure you understand what is going on and takes the time to answer all of your questions. I'll definitely continue to go to her as long as I stay in Orlando!

I love my doctor that I have had for the last 13+ years...Dr. Winger. Dr. Renoso was also very nice…read morewhen I had my last miscarriage. Mindy and Joseph are the ultrasound techs and are wonderful...Joseph has been there at least 13 years too.

This review is for the downtown Orlando location. The staff is somewhat friendly, but the doctors…read moredon't care about patients' time. At my last visit, my appointment took more than two and a half hours. I overheard a nurse tell the doctor I was asking about the delay, only to be told to "wait my turn," which felt rude. At my next appointment, I waited an hour and a half and left without being seen because it would be about another hour. Long waits happen, but this is unacceptable for scheduled appointments and shows a lack of respect for patients' time. I will go somewhere else!

If I could put 0 it would be a 0, there is a valet parking in the front for some reason rather than…read morein the back, so parking is difficult, i went with my mother for a procedure and even though they mentioned to bring a support person I was not allowed not even in the waiting area, and I hear the doctors are good or okay but the support staff and the policies are horrible and need to change. My mother has a walking difficulty and I wasn't allowed in because of "policy" according to the front staff. Very rude, and did not want to answer questions.

3 stars because 1. The front desk staff made me feel…read moreuncomfortable as hell just with their expressions, faces, vibe and all. They didn't feel welcoming for being women to women at all in a place that helps other women. Always speaking in Spanish, God knows what they're saying, they could be talking about other patients 2. I love the doctors and assistants in the back, they did a great job for making me feel comfortable and welcomed at my first time, they taught me a lot as well when I had questions 3. They ordered a blood test for me to go do and they after I did it to a place they said took my insurance (they said they did at the blood place too), I still got a bill in the mail to be paid. Number one thing I hate

2nd time here. This one star reflects the front desk staff ---…read moreThe First time was fine except for me having concerns of the icd10 codes I saw on my visit notes that I received a day after. I called after the first visit and left a voicemail for a call back, that was now two weeks ago. I got no call back. Today when I arrived the red head at the front desk said good morning and asked for my id and Insurance card. When I asked her again? She said they don't have a copy I proceeded to give it to her and said they took this last time as well. She had this look or being annoyed at me saying that. So then proceeded to say I called two weeks ago about a diagnosis I saw on my chart and no one called me back. She don't answer me or offer to review it or discuss it when I will be called to the back. She gave me my cards back and I had the payment card ready on the counter so when she asked for it I said it's right there sheade a sound and grabbed it. Then I was prepared and took the pen I used to sign in she asked me to Sign the receipt and handed me a pen but I had already had one in hand and signed it she put her pen back with an attitude now. I gave her the receipt and she just sat there typing and looking at her screen. I had to ask if we were done for now , again not looking at me she said yes. Employees need to realize they are working at a Dictors office and do not know what the patients coming in are feeling. Empathy and compassion go a looong way. This woman needs a class In this or get akin where she doesn't deal with patients.

I have been to this location several times and every visit has been unique. This time was…read moreabsolutely wonderful. The staff were so effective, kind, and truly welcoming. The lobby is always full of people but it is spotless and well cared for, just like every room in the building. I did not see my doctor on this visit, but the physician assistant I met with was amazing. She was kind, knowledgeable about my health, and answered every single question I had. She made me feel completely at ease talking about my yearly checkup. I am so grateful for the care I received and I will absolutely keep coming back to this location.

Quality care , great office experience The Kissimmee girls…read moreare professional , knowledgeable, great customer service .

Upon the retirement of my gyn physician, I was forced to find a new office for treatment. I was…read morereferred to The Women's Center at 9975 Tavistock Lakes, Lake Nona; and was pleased to be received with courtesy, professionalism and eagerness to answer any/all questions posed. The nurses were very professional, courteous and punctual. The treating PA, Jessica Logeson, was extremely patient & informative. After my appointment, I emailed her on the portal a few questions I forgot to ask, and she responded within the hour.

This clinic has been nothing but headaches from the start. Don't come here if you care about your…read morehealth because they clearly don't. They are completely incompetent, unreliable and negligent. 1. Shaming for taking a medication I take regularly that after consulting with a high risk OB, poses no harm for the baby. Ok. No harm done thankfully. I can forgive a little lack of knowledge. 2. Completely UNRESPONSIVE for nausea med requests after OTC wouldn't work. Had to go to a teledoc to get meds prescribed. 3. Lost my genetic testing ... TWICE. First time, they don't even have the decency to tell me why. So of course, I'm worried. I waited two hours at an 8AM appointment for a simple lab draw after I worked a 14 hour night shift. The MA's barely know how to draw and properly label blood. So, I message to ask about results the second time. They message me to come in and pick them up. I go to my next appointment on 03/11 for them to tell me the lab rejected my tests on 02/27. Why did they tell me it was ready? What if I had a huge gender reveal?! Most importantly, I am a 35 year old woman. It is important for me to know about genetic abnormalities. I am almost 17 weeks and I still don't know!! Ridiculous. 4. So, prior to that visit. I end up in the ER weeks later. My nausea meds stopped working. Dehydrated. Elevated liver enzymes from the vomiting. My lab work will tell you, I'm not exaggerating my symptoms. I get prescribed a new nausea medication. The ER doctor even called the Provider because she was worried. I follow-up the next day. Provider is AWARE I am taking this. They tell me a week later they can't refill it because they did not prescribe it. WHAT? I am literally still vomitting when I try to stretch the times I take the med. I messaged and called practically yelling from the frustration. They finally "prescribe it" after so much grief. I show up at the pharmacy for it to the WRONG MEDICATION. Guess who has already thrown up twice before noon today and been ghosted twice more? Me. I am DONE. 5. Even my follow-up lab work that still show elevated liver enzymes and now low hemoglobin, I have to follow-up with the lab myself. Ask if I need another redraw. Once again. No reply. For someone to potentially end up in an ER again because a clinic can't get organized enough to prescribe a simple medication is MEDICAL NEGLIGENCE. I have NEVER lost my patience or complained the way I have in this clinic. Or felt the need to even write complaints, but I am done! I deeply regret not changing months ago! At this point, I am compromising my health. I will not be returning. Do not establish your care in this clinic! Go somewhere else.