The front office ladies are very sweet and great at what they do. The techs are very knowledgeable…read moreand try to make it a relaxing experience ( as much as can be).

I had to come in for a check up and I will say that my experience with them was amazing from start…read moreto finish. They are very responsive in picking up the phone and answering questions. They are also thankfully easy to find. Parking was decent and I never really had issues finding a parking spot. I was greeted right away and handled paperwork fairly quickly. The waiting area is comfortable and pretty spacious. I will admit that, like many clinic type areas, it does get a bit chilly, but they do offer you a blanket when you're waiting in the back. Everyone here takes the time to explain what's going on and what will be needed of you. They are also very patient and very welcoming. They made what can be an uncomfortable check up, into something manageable. Thank you all so much!

HIPPA violations in the multitudes. From the receptionist filling out your health information in…read moreear shot of the waiting room. To not providing a visually impaired person with a disc of the study. They are unable and their internet company wants you to post your DL on the internet to access your own information. Stay away, goat rope, inept office people,and techs!

I have only had great service and help from this center. Yes these ladies talk to each other but…read morethey have s great symbiotic relationship and take care of things as a team. The techs are awesome as well. Sorry if you had lest than best service but I have not.

Staff experience: (five stars) As I walked in, an employee assisted an older woman from her…read morewheelchair into a car. Later the same employee, Ms. Annette, guided me back for my scan. I told her I overheard her encouraging the other patient and how wonderful she was. She went above and beyond; I can feel her genuine care and compassion. The front test staff is also polite and helpful. I have had numerous conversations with Ms. Tammy due to my primary care provider not submitting information for insurance approval, and Ms. Tammy has always been kind and considerate in notifying me and apologetic, although it wasn't her fault. Company: (three stars): The sad part is the cost. I paid my co-pay and then received a bill for $540. I was supposed to have another follow-up in six months, but with insurance coverage, that will not happen.

Just wanted to thank the staff here for working with me and my family. They were always pleasant on…read morethe phone and were able to help me out promptly.

On Thursday, 08-15-2024, I had the absolute pleasure of visiting Onslow Diagnostics Center located…read moreat Onslow Diagnostics, 200 Memorial Dr, Jacksonville, NC 28546. This was a pre-op visit for my upcoming Blepharoplasty (Eyelid Surgery) with Dr. Carol Johnston of Office Park Eye Center. This is my second experience with Dr. Carol Johnston after having cataract surgery on both eyes several months earlier. Having experienced an outstanding experience and remarkable results with that procedure, I had no reservation or apprehension regarding my upcoming blepharoplasty procedure. I entered the Onslow Diagnostics Office and the front desk representative, Jabreea who has the kindest eyes and most lovely smile welcomed me to come forward to her window immediately, after explaining that I had a sick doggy in the car resting in the AC, she assured me she would let the others know that I may have to check on Tucker throughout the pre-op screening! Anesthesiologist Kate called me back promptly and patiently, professionally, and thoroughly went through all of my surgery history, medicine list, and all other pertinent information with grace and kindness. She didn't rush me and was open to any questions or concerns that I may have had. I felt very confident after leaving Kate and found Abby waiting to do my blood work and EKG. Abby was genuinely sweet and very determined to make the blood draw comfortable for me. MacKenzie watched over the procedure and was encouraging to Abby as she went about her tasks. I never felt the "poke" of the needle and the EKG was over in no time! Overall, it was just a smooth and relaxed experience and at no point did I feel rushed or nervous. As I left, Jabreea was there to say "goodbye and wished my Tucker a speedy recovery" which meant the world to me. This facility is a very warm and compassionate sanctuary, especially for others who are suffering through much more complicated scenarios than me and I feel that having warm and caring staff members like the ones that I encountered means the world to everyone who is uncertain and frightened about their future health issues. I'm thankful that Onslow Diagnostics has the best of the best to shepherd us through the ins and outs of pre-op procedures. It makes such a tremendous difference to feel the warmth and care radiating from this special, professional, and dedicated staff, I truly felt cared for. Thank you to everyone for everything you do! Please pass along my thanks to each member of the outstanding team at Onslow Diagnostics! Respectfully submitted, Sharon Smith

The nurses and everyone were great.Very friendly. As you are already a lil nervous about blood work…read moreor xrays.They really help to kinda take and ease some of the fear away. And no long waits !

The doctors here are simply the best! Very professional and goes the extra mile to ensure your…read morehealth. We've never had to wait for long which is great! Coming here you do need an appointment as they are busy. The waiting rooms are large with plenty of seating. The bathrooms are close and they have a water fountain in the waiting area. A television as well as magazines to keep you occupied whilst waiting for your appointments . The ladies in the front office are amazing and professional as well. If you are in need of this type of service I do suggest this office as you will be treated as a patient not a number or dollar sign. The overall office appearance is clean as was the restroom. The parking area is really weird and I'm not so sure it was actually meant to be one, but it's like driving over a curb to get into the parking lot which is strange.

Zero follow through. Had 1 visit with PA. They wanted MRI then surgery. They did not schedule…read moreanything, even after calling them back twice.

Always been kind to me and made sure I was comfortable with everything before going through. Nice…read moreto finally have a drs office that listens and helps me with certain issues than just blame my weight and calls it a day.

I won't discredit the fact that Dr. Alvarado was a good doctor each time I saw her. Trust me, she…read moreis the only reason they're getting two stars. However, the office staff is awful. I called to get my medical records, the voice recording before they answer even states you can stop in the office between 8:30 AM-12 PM. I was calling to confirm that before I drove an hour and a half ONE WAY. However, I finally got a call back and the receptionist was anything but pleasant. She acted as if it was an issue that I wanted MY medical records. She stated that they no longer keep them at the office at all despite the voicemail and that Onslow Memorial Hospital has them and hung up on me. I got in contact with OMH, they said they don't even have the program technology rolled out yet for that program to even begin, therefore The Womens Clinic still has them. I left a voicemail on Monday, it's now Thursday. I have received zero call back. Lack of professionalism AND the withholding of medical records is absurd to me.

Best practice and providers! I have suffered from migraines for decades since I was around 17. To…read moresay that I found a place where I truly feel heard, validated, and all the positive statements that one could make is remarkable and true. I feel supported by every person in this office that I come into contact with. Terra and Bonnie asked me questions that I had never been asked by any past doctor or neurologist I have seen. They created an individual plan for me when many others had been minimizing and dismissive. I truly appreciate their dedication, care, patience, and kindness. I will never go anywhere else. I finally do not suffer from as many migraines; going from almost every day to maybe one or two a month has been life-changing.

Dr.Kamp is the only Doctor who seeks to help you live a normal life and actively works for you…read morealways. She makes sure you are heard. She has an amazing team as well a rarity in Jacksonville. I have had a significant improvement in my life because of her diligence and commitment to her patients. I cannot recommend her highly enough .I have been a patient for a year and I have never had to wait or was treated badly. She helped my migraines immediately..I am beyond grateful.

My wife took our daughter here for asthma treatment. From the moment we walked it until the time…read morewe left we had a very positive experience. The staff was welcoming and the place was very clean and modern. Doctor Martin was very patient in answering all our questions and concerns. Not once did we feel rushed or displeased with anything we experienced. We will be coming back.

This office was recommended to me by a friend and I liked that it's a pretty short drive from our…read morehome. We've had three appointments thus far, and they average out to three stars. Appointment 1 - we were seen before scheduled appointment time. Appointment 2 - we weren't seen until 45 minutes past scheduled appointment time, with no apology or explanation for the wait. Appointment 3 - we were seen within 10 minutes of appointment time. The entrance to the office is somewhat confusing to find, as there is a group of buildings (all pointing different directions) with not much signage and parking on either side (imagine a half circle with the buildings in the middle and parking on two opposite sides) and the office entrance is actually facing the inside of the compound so it took a few minutes to locate. The actual office entryway/check-in desk is very cramped (barely enough room to walk in with a carseat--forget about someone trying to get in while you're standing there) and the waiting room feels cramped as well, though it's just on the small side (~10 seats). It looks a bit worn and outdated but it felt and looked clean enough. The staff is nice enough--not the best I've experienced but not the worst, either. It's definitely more "homey" feeling than the clinics at the Naval Hospital...and it's not as advanced, either. I was a bit surprised at the scale they used to weigh my newborn...at the Naval Hospital, it was a fancy digital scale that automatically took three separate readings and averaged them. At this office? An old fashioned medical weight scale (where you slide the weights across the bars to get it balanced). Well, that's fine for bigger kids and adults...but a newborn? The nurses and doctor seem to enjoy what they're doing and interacted well with my baby. I never felt rushed, but then we were only there for well-baby checks. Everyone was nice. That said, we're changing offices because they don't do immunizations for Tricare, and my whole reasoning for going to an in-town doctor was to avoid having to drive on-base all the time. Also, they seemed to imply that no town doctors could do immunizations (or maybe I misunderstood, but they certainly assured me THEY couldn't do them) somid have to go on base. Well, whatever the case, I did find a pediatrician's office that does immunizations, so I'm not exactly sure why Martin's doesn't do them. So, if you have babies and Tricare insurance, I'd probably not go here just for the inconvenience factor. But for other insurance or older kids who don't need the frequent vaccines, this place would be fine.