Came into the UC Davis Medical Center - Rancho Cordova location. My partner was feeling sick and…read moreshe needed to be seen by the urgent care team. We made a call and they were able to schedule her in same day. We called at 9:00 am and they scheduled an appointment for 3:00 pm. I like how this location has plenty of parking spaces. The front desk staff was helpful and friendly. The waiting area was clean and quiet. Only 1-2 patients in the waiting area. My partner was seen within 10 mins after getting checked in by the front desk staff. The urgent care provider was knowledgeable and took their time answering all of our questions and was able to provide medications for the cough! We're happy to be a part of the UC Davis Medical network!

I love the people here! They are all so friendly! Even my primary care physician, Dr. Lilian Duru…read moreis always accommodating and warm. They take their time to explain everything to you. Check-in is a breeze and waiting time is bearable. All the nurses that I've met here are the friendliest I've encounters in any healthcare facility!

Dr. Aquino is a very knowledgeable and competent professional who will not leave anything in…read morequestion regarding your health. She will perform all the tests required to get to the bottom of what ails you, and is very prompt in calling back to tell you of the results and steps she will take for treatment. She is very thorough. I highly recommend her for your health concerns. Her support staff are excellent. From reception, pre-processing and up to scheduling follow-up appointments - they are always right on the spot! Very friendly and helpful, her staff fully complement Dr. Aquino's medical practice. The office is warm and cozy. It does not bring feelings of anxiety, but a sense of being "at home"...a feeling that you'll be well taken care of. And I assure you, you will be well taken care of in this practice!

I don't have a complaint about my doctor Dr Josefina Aquino. I am complaining about the staff…read moreespecially Jennie who's so rude. They never answer and return phone calls even if you leave a message. Very poor customer service.

awesome service helpful staff friendly professional .. cozy family business .. they are r…read moreregistered general surgeons .. well informed of the system .. it is quite expensive but you get what you pay for

From the owner: Internal Medicine, Immigration Physical, Pre-Employment Physical, Sports Physical, Workers…read moreCompensation, Weight Loss

I had the privilege of being his patient for nearly 40 years, until his retirement in September…read more2024. His expertise, depth of knowledge, and kindness earned my lasting trust and made him my primary physician. Over the years, he also cared for my current and previous husbands, as well as my parents. He was direct, understanding, proactive, and supportive. I have yet to find another physician of his caliber. Although I wish him every happiness in retirement, I truly miss him. Since his departure, the practice has changed hands and, unfortunately, now falls short in many ways.

I've never had problem with the staff until today. So apparently the the patient before me asked…read more they have not been called yet since they have been waiting for a while. And I can hear the staff about bad mouthing that pt's family even saying about small man syndrome . I can hear about everything they were talking about because they didn't even bother lowering their voices. Is when I told them That I checked in online . It took a while and then they decided to say they have to reschedule me because I checked in late when I've been waiting for 45 minutes . I'm so shocked when they told me that the person in blue whose voice can be heard talking Sh$$ about the family is the manager . This place is doomed

Well, need a new doctor. I really like the guy too! But, his procedures for keeping the COVID…read morepanic alive is too much for me. If you are afraid of COVID and, are ok with being tested each time you go to the doctor than Brandle is your guy! For me, I'll go elsewhere. What I don't understand is why does he test for COVID but the hospitals don't. My take, he is out of touch OR a kickback from pharma. Good luck!

I have been coming to this office for years. They have taken such great care of me and I really…read moreappreciate them. They make me feel like I am 100% cared for. I will be a forever patient of this office.

After having Dr. Kyle as PCP for 2 1/2 yrs and never having gone in, I finally decided to go about…read moremy sore knees for an injection, and it took months to get an appointment. Doctor never came for 9:30am appointment, and after waiting a full hour, I finally went to desk. They said doctor hadn't arrived. Doctor emergencies I can fully understand and accommodate. But I asked... so nobody sitting here at the desk, knowing the doctor wasn't there, thought to inform somebody waiting for him, he was delayed, or how appointments were going to be handled? [I was the only one in the waiting room most of the time] All I got was a shoulder shrug. So I told them not to charge me for an appointment, since I fulfilled by end of the contract by being there on time and waiting an hour, and I left. I know zero about the actual medical care there, but if the desk is an indicator, I don't want to find out. Patient service used to be the basic aspect of their job... obviously not anymore... as I give a shoulder shrug. We'll stick with urgent care from now on... the service is MUCH better.

I luv my Doc. She is great. I tell her how I am feeling what…read morethe experience is like & she has an answer for me & what would be good to take or what to do in the mean time. Best move I have made in along time.

Extremely unprofessional and deceptive practice. I am shocked that this clinic is even in-network…read morewith insurance companies. I called and explicitly scheduled an appointment with Dr. William Ta, making it clear that I did not want to see a nurse practitioner. However, they passed me off to a non-doctor anyway. When I called them out on this, the staff was highly unprofessional and dishonest, falsely claiming that I had booked with the NP. To make matters worse, when I tried to speak with the doctor about the issue, he remained completely silent and indifferent, while the receptionists tried to throw me out of the building. This is an unacceptable way for a medical professional to act. I rearranged my incredibly busy schedule and wasted my time and effort driving all the way here, only to receive an absolute garbage, joke of a medical exam. I will never return to this place.

When we came here I took in my kids and they didn't check their height. They checked by having the…read morekids stand up and guess. I thought it was weird for them to do that. Also for them to be seen by the same Dr when they told us they can't be seen by the same Dr ?? I was just confused on how this office run.

I was assigned to this office unfortunately about a year ago. Since day one the professionalism is…read morelacking to say the very least. It has been my horrible experience ever since they fired the Dr then replaced her with a nurse practitioner!!! Omg..... I've left numerous messages for some assistance with my back and new painful symptoms. I called for over a month with No response. Then I speak with my provider and th y advice me to go in the office and demand to be seen. I did that, today I get a letter from them!! The nerve !!!!!!

Worst clinic ever. If you can avoid it - don't go there. Heaven forbid you need medications…read more Don't plan on getting refills approved in any sort of manner, and if you call the "so called" prescription refill coordinator" Jenny be prepared to be insulted and treated in the most unprofessional manner imaginable. Unfortunatly it does't get any better when you ask for the "Office Manager" Blanka. She is at the same level of un-cooperativeness and if possible even more rude. I am not sure where the dregded up the staff, but they all need to be fired and replaced with staff that has some sort of people skills and actually want's to work and not just sit at their station and chit chat. So now we are out of the diabetes and seizure meds until sometime next week. Oh yeah we called them in on September 17th. Just hor hard is it to authorize a refill on the medications? Oh yeah the Raley's Pharmacy staff has been wonderful in trying to help, and guess what, they got treated just as bed. SO FAMILY MEDICAL CENTER - Don't use them

The employees are kind and fast especially in Laboratory Department. I like going to Kaiser Ranchoread more

NO STARS I am…read morewriting this review after years of fighting Kaiser for basic, evidence-based medical care for documented iron deficiency. I will be changing facilities and doctors. PCP: Dr. Suhanki Rajapaksa I have five years of documented declining iron levels: Ferritin: 37 (2021) 19 (2024) 10 (2025) 23 (Feb 2026) 19 (Feb 2026) Transferrin Saturation: 13% (2021) 16% (2024) 18% (2026) - consistently below normal range TIBC and UIBC progressively elevated, indicating worsening deficiency Despite this objective evidence, repeated requests for hematology referral were denied. Dr. Rajapaksa stated that IV iron infusions are "only for anemia" - which is medically incorrect and not supported by clinical guidelines. I cannot tolerate oral iron due to severe GI side effects. I was told to change my diet, as if dietary iron alone could address years of documented depletion with ongoing blood loss. My diet is not the issue. OB/GYN: Dr. Gina Gregory After an ER visit for heavy menstrual bleeding, a NP at Dr. Gregory's office eventually approved IV iron infusion but stated they "usually shy away from it because of the risks" if you're not anemic. When I asked if Kaiser wanted to wait until I was actually anemic before providing proper care, the NP finally agreed to the referral. However, the "approval" meant nothing. The infusion center had no record of any order. I was passed between departments, told to message (no response), given no direct phone numbers, and experienced "technical difficulties" where staff claimed they couldn't hear me and had to hang up. The referral existed on paper only - no actual order was ever submitted. Despite the NP stating the infusion center would call me to make the appointment. The Pattern: Documented deficiency with clear symptoms (cannot exercise without becoming winded, exhausted walking up stairs, cold intolerance, brain fog, heart palpitations) Failed oral iron therapy Multiple denied referrals over years Made to feel like I was seeking opioids when requesting evidence-based treatment for iron deficiency. Medical gaslighting: told I don't "look" deficient by ER physician despite lab proof Bureaucratic stonewalling when treatment was finally "approved" Dietary advice instead of medical intervention The Outcome: I ultimately paid out-of-pocket at a private infusion center and received treatment the same day ($500) - something Kaiser delayed for years. I am filing complaints with the California Department of Managed Health Care and considering legal consultation for medical negligence. Kaiser's model prioritizes cost savings over patient care. The gatekeeping, gaslighting, and systematic denial of medically necessary treatment is unacceptable. If you have complex medical needs requiring specialist care or anything beyond basic primary care, look elsewhere.

Great way to start this relationship. First time ever coming here to the Rancho Cordova clinic and…read morehe's already 45 minutes behind. This tends to be a common trend with UC Davis facilities. The unfortunate part about all of it is, they have little respect for your time. Staff was friendly and tried to be accommodating but at the end of the day, what good does it do when someone's already: taking time off, on their lunch, or have other obligations that need to be fulfilled? I left my last doctors office (UC Davis Clinic downtown) because it was the same reoccurring theme. I suppose I need to write a review for them as well. Hopefully the care is better than the intake. EDIT: Just got in here with Dr. Lindsay Smith. The entire visit was 10 minutes long. Since she's not my primary and just a fill-in, she wasn't very "dialed in" with anything. It was just a "rush in, rush out" visit to get onto the next patient. Intake was helpful to try and get me bumped up, but this entire visit has been a waste of an hour and a $20 copay.

Dr. Luke really cares about the health and welfare of his patients. He always takes his time with…read moreme so that we can discuss any concerns I have about my physical or mental health. He reviews options, gives recommendations, listens to patient concerns and wishes, and works WITH his patients to set a game plan for improved health. He always follows up, he provides quick MyChart responses, speaks so his patient can understand without making his patient feel inferior. His comical sense of humor puts you immediately at ease and makes you feel comfortable in his presence. I'm so pleased to have opted for Dr. Luke as my Primary Care Physician. I trust him and feel safe with his expertise and the UC Davis system.