I have used Dr. Wolfe Sidberry as my primary care doctor for over ten years. I go to Brentwood…read moreFamily Cate because I am generally healthy and hate the wait and hassle of scheduling appointments days in advance. When I don't feel good and can manage to get away from work, I like to go straight there. There is usually only a short wait (less than 20 min) and I've been impressed with Dr Wolfe Sidberry and her partners there. I have used other walk on clinics and many are terrible. Dr Wolfe Sidberry is fast, efficient, and doesn't pull punches - good things in my book, but some may want a chit chattier manner. I prefer her style because she gets me well each time and doesn't ever waste my time. Outside of basic colds my daughter and I have used her for vaccinations, blood work, blood pressure management, removal of a tiny sty (that another doctors wanted to require general anesthetic for on my girl!), and successful treatment of a staph infection. I endorse Brentwood Family Care for its capable, efficient medical service to the community.

Going to Family Care Center and experiencing their "caregivers" was a colossal waste of time and a…read moregenuine disappointment. If this clinic wants to present itself as a mental health provider, leadership might want to revisit what "care" actually looks like. Walking in, I was immediately met with a barrage of paperwork focused on billing--making sure charges are clear to them, not to you. Not exactly the warmest introduction for someone seeking mental health support. The next interaction was just as impersonal. After giving my name, I was directed to step on a scale and provide measurements--no introduction, no explanation, no basic courtesy. It felt more like processing inventory than welcoming a person. Then came the actual "care" session. The provider launched into a rapid-fire explanation of all the ways the clinic can bill you, delivered with the energy of a fast-talking sitcom character. She shared that she knew I had already been given all of those details though just wanted to recap again. Then, she told me why she thought I was there which was not accurate. I asked her to slow down and please take the time to have dialogue instead of talking at me. She never asked meaningful questions or or make a genuine attempt to understand why I was there, which made any real conversation about mental health impossible. Overall, the experience felt dismissive, disinterested, and transactional from start to finish. The caregiver, in particular, seemed better suited to a role with minimal human interaction - perhaps guarding an empty museum wing, because meaningful engagement was clearly not part of the approach. I am genuinely appalled and disturbed this clinic presents itself as having any aptitude in mental health care. None of them demonstrated an ounce of intellectual curiosity or communication skills which should be critical in caregiving roles.

I wanted to take a moment to acknowledge the incredible work these people do. Nurse Amber and…read moreMorgan have been such a light in every interaction I have had with them. Their help, patience, thoroughness, and uplifting demeanors have made such an impact on me and my husband. I am thankful for the work they do AND for the way they made us feel. We would recommend this place through and through based on our interactions with them alone.

Dr. Sam and the staff at AFD Brentwood have been exceptional in their care and attention with my…read morehealth. I especially enjoy the personable interactions with Dr. Sam. He is truly and genuinely interested in getting to know his patients. The treatment and wellness guidance I have received through the years have been insightful and have turned challenges into tremendous successes!

I am very disappointed with Dr. Mcdonald. I began seeing her a couple of years ago when I first…read moremoved to Nashville. From the beginning I felt she was rather unfriendly and someone I was hesitant to speak to about medical issues. I had already tried a couple of physicians prior to Dr. McDonald and was getting discouraged with the process so I decided to continue seeing her. Recently I was sick and scheduled an appointment with her. I cancelled due to feeling too ill to drive the 30 minutes to her office and asked to reschedule. I ended up cancelling the rescheduled one after finding an over the counter medicine to combat the illness. Today I came home to a letter stating Dr. McDonald would no longer be my physician due to no-show appointments. The appointments that I called prior to and let the front office know that I would not be attending due to my illness subsiding. This upset me greatly because the process of finding another physician (especially with a long list of medication and mental health diagnoses) can be very stressful. The judgement and pretentiousness of that office astounds me, and the fact that a patient can be dismissed after rescheduling/canceling an appointment is baffling.

A few years back I found myself in a pinch when my PCP had to suddenly retire due to an illness,…read moreand I had not yet found a new PCP to replace her. A Minute Clinic NP referred me to Dr. McDonald for a follow-up. I'll admit, I was very hesitant as I wanted to stay within the Vandy Group of physicians. But feeling as though I had nothing to lose, I gave her a shot. For roughly two years, Dr. McDonald and her staff provided me with great care. It was easy to get an appointment on the fly, as well as navigate to and from appointments. Unfortunately, this came to an abrupt end. I found myself reminding the staff over and over again of my allergy to one particular medication. Lo and behold, right before a holiday weekend, I drove to the pharmacy to pick up my prescription her office had sent over. The pharmacist advised his records indicated I was allergic to the medication prescribed, and he refused to fill it. Sure enough, it was the same medication I had reminded the office of on numerous occasions. So there I was...a few minutes after 5pm on a Friday afternoon...frustrated. I took the pharmacist's advice and called the doc's answering service. I advised the call taker of the situation, but she advised she could not page the physician on call over prescription matters. I reiterated to the call taker that the office had already called in the prescription (non-narcotic by the way), but had made a mistake. The call taker then again refused. Five days later when the office reopened, the office staff seemed anything BUT concerned over the matter, and half-ass apologized. As a result, I shall no longer use or recommend their services.

I have been going to this clinic for the past six or seven years. Mostly, I have gone for colds…read more One time, a couple of years ago, I had a nasty cold that would not go away. Dr. Wei tried various treatment methods and would not stop until I completely got well again. He is very persistent and caring and he takes his time to explain to you what is the issue and what it actually means to your health. I have even been to him to have a complete physical done and he called me himself to tell me the results. My Dad had a nasty cold last winter and one day Dr. Wei ran into my Dad out in public and took the time to ask him is he was better and if his cold had gone away completely. The man really cares about his patients. The rest of his staff are great too. Everyone is very friendly, helpful, and efficient. Note: One of the nurses told me that Sunday is probably their busiest day of the week and sometimes they have so many people that when the waiting room gets full, people have to line up outside in the hall to wait for their turn. I like to go on Saturday mornings because it is usually not that long of a wait to see Dr. Wei.

I have been seeing Dr. Wei at Edmondson Pike Family Practice for years, and I see Eric whenever Dr…read more Wei is busy or unavailable, and they are fantastic! Both are attentive, friendly, and really take the time to listen to all my concerns. I appreciate how they both consider my needs when creating a treatment plan, making sure I feel comfortable with the approach. They're knowledgeable, easy to talk to, and truly care about their patients. Highly recommend!

I'm still a patient. Nurse Lori is gone but we recently visited with Jacqueline Rendeczky NP…read more Jacqueline was great. I've been a fan of having annual checkups with nurse practitioners over doctors for years. I find that I often get more personalized attention and time and also creativity. Jacqueline delivered on my expectations. Jacqueline does checkups for grownups, kids, and even well-woman exams. She is awesome. As a side note, the office is small which means you can get same day appointments.

I have been going here for my physicals and sick visits for several years. I am always happy with…read morethe care I receive. I have always been able to get in on the same day when I am sick, which I greatly appreciate. When scheduling physicals, the appointment is usually within a week or two. Robin, the receptionist, is so sweet. She always remembers who I am, and does a great job at the front desk and phone. There have been several different nurses over the years, but right now, Nicole and Natasha are great! I like them a lot! Kathryn Fordham (Katie), the current NP that I see, is wonderful! I like her very much! She takes a lot of time with me, she is patient, seems interested, doesn't rush. The office is very clean and decorated nicely. I do like that I can get a cup of coffee (Keurig) on my way out the door too! That's a bonus!! I highly recommend this medical practice.

Dr. Jordan himself is still quite the medical professional with 'good bedside manner'. However, he…read morehad a new receptionist at his office last time I was there and she really tried my patience and asked for my insurance card twice, for my copay three times, and could not locate my patient file at first. It's time for Joe to 'chill out' and not sweat the little things. LOL. CYA in Madison, TN. :)

We love Dr Whitaker! He is so kind, helpful, patient, and has incredible bedside manner. Our son…read moreloves him and so do we!

You can't trust this Heritage Medical by giving them money upfront as they will cancel your…read moreappointment and keep the money. That's just like stealing. If you can't trust them with 100.00 deposit ,do you really want to trust them with your healthcare. I gave them money up front and when they cancelled the procedure they kept my money. You think I'll let that go ?

UPDATE: After receiving a couple of emails and texts from several people apologizing for my…read moreexperience, I figured that everyone has a bad day and agreed to reschedule my appointment. I met with Andrea, who is the sales consultant for patient procedures. She was very sweet, patient, and answered my questions. Ultimately I decided to go to another practice, partly for medical reasons, and partly because you don't actually get to meet with the doctor until you've put down a pretty sizable deposit. If you opt not to get the procedure, that deposit can be applied to Venus laser treatments, but that wasn't anything I had an interest in. It didn't give me a great deal of confidence not being able to speak to the doctor without making that kind of commitment. I will say that many other practices also require a deposit, but they are a fraction of what is charged here. This isn't the fault of Andrea, it's just how Sono Bello does business across the country, but it didn't feel right to me, so I wanted to let others know. I give them 4 stars for trying to make the situation right, for Andrea's professionalism and the friendliness of the office manager, and for their scheduling flexibility. First attempt: Biggest waste of time ever. Made an appointment for a consultation for 9:30am so I should've been the first one seen. At 10:00 I asked if I would be seen as I had to leave at 10:30. At 10:15 they said the person "sounded like she was finishing up with another patient" but couldn't guarantee that I would be seen. I don't understand the point of making an appointment if they can't keep them. Poor customer service.

after having my daughter 20 years ago, my body hadn't looked the same. This was a huge decision and…read moreit's the best decision I ever made. Thank you again.