Dr. Winters and staff represent horrid customer service. I would have been a new client, however the week before my appointment I had a major surgery. Because of the surgery I was on hydrocodone. I called the staff to let them know that I was STILL ON hydrocodone (because he makes you get blood work done on your first visit). HIS STAFF suggested that I reschedule because of the narcotics in my system. I rescheduled for the following week. I'm in the process of moving so with oversight I missed my appointment. I called today to see when the appointment was and the person that answered the phone said it was last week. Cool. She places me on hold just to come back with a huge attitude. "Dr. Winters will not see you. You've no-showed twice so no nobody I'm our office will see you." I advised her the first missed appointment wasn't a no-show. I couldn't even get it out of my mouth that THEY told me to reschedule before she interrupted me, repeated herself and then hung up on me. That was extremely rude. read more