We had all of the original windows in our 1927 Tudor-style house replaced by Winning Windows this spring. The windows recreate the original casement style but with double-paned glass for heat efficiency. The windows also open so that we can have a breeze cool the house on really warm days. We secured 5 different bids for the windows, but Carol's was the most effective, in terms of cost, product (Marvin Windows), and installation; she even secured our building permit for us. Her crew completed the job efficiently - cleaning up the debris, sealing the window casings, and making sure that everything was done properly. A small glitch occurred when the wrong hardware for opening two of the windows was discovered, but those two windows were re-ordered and installed without further problems. In addition to the the casement windows, Carol found great screens for the double-hung windows on the side of our house that allow those windows to be open for air but are secure from any outside access. Very safe and easily opened in case of an inside fire emergency. It was a pleasure to do business with a local firm who stands behind their product and their work! read more

I had a great experience with Winning Windows. Carol was super helpful, informative, and accommodating. I settled with her after talking to a few other window companies. I liked her prices and her great customer service: I was going through a forced home remodel (mold caused by all kinds of water damage) and needed to have at least one good experience... Windows came on time, were well-installed, and they look great. Carol and Bernardo also coordinated and worked very well with the other contractors that were working on different aspects of the house while they were there. I'd highly recommend them. read more

I cannot recommend Winning Windows enough. This was our first big project as homeowners, and Carol, Cody and team helped tremendously in helping us weigh different options and obtain necessary permits. We replaced almost every window in the house over two phases, and this approach was great to minimize overall impact to daily life. Everything was easy and seamless from quote to measurement to ordering to installation. We are thrilled with our windows, which is a big deal because this was not an inexpensive project. Not only is the work product excellent but the entire team was so friendly and easy to work with. read more

I have had a 'problematic' door for several years and I finally decided it was time to get the entire thing, frame and all replaced. I had three different estimates done, two which I seriously considered. Winning Windows owner, Carol, is located not too far from me, I liked her, her quote and appreciated that she came out herself to double check the measurements. I appreciated her effort, and success, at getting the door installed before my painters arrived. The installer was skilled, efficient and tidied up after the installation. I'm now looking forward to many years with a skillfully installed door! I look for true SERVICE these days and I received it from Winning Windows. read more

This is a long overdue praise for Carol and her team at Winning Windows. If I could give Carol more than 5 stars, I would. We replace the windows in our house (14 in all) in two stages, separated by about 10 months. Throughout the entire process Carol kept our interests in mind. She came to our first meeting with samples of two different brands and two different styles of windows (mind you, they were not easy to lug around) so that we could see how these windows operate. She gave us proposals for many different options and was able to satisfy all our very specific requirements. Carol was very patient with us. She answered numerous technical and aesthetic questions that were way beyond most of the house owners would have asked. Even I was starting to feel impatient by some of the detail issues that my husband was relentless pursuing. The installers from her company were courteous, competent and puncture. The jobs proceeded ahead of schedule. When hiccups aroused due to the manufacturer's operation, Carol kept us informed and resolved the issues tirelessly. She answered my phone calls and emails promptly, kept our appointments and informed us whenever she was delayed. She was friendly and honest, scrupulous in her business dealing. My husband and I were so impressed with her that, between us, we have been affectionately referring her as 'our window lady'. Here, I think I need to recount my experience with two other window replacement companies to let you know why this experience with Carol and Winning Window was so great, and possibly quite unique. My husband and I moved into an old house in Oakland in January 2014 and wanted to have most of windows replaced. I contacted 3 companies, all top-rated ones on Yelp. Winning Window was sort of the 'let's just see' type of choice at that time, because although I liked the reviews I read, there were only two or three of them. Over the phone, I told them that I had no idea what kind of windows we would want, how the process was done, when the job would be and how much we could afford (there were a few more important areas in this old house that we had to spend money on). Basically, we needed to be educated before we could decide. I made the appointments to meet at my house with all three of them. The representative of the first company showed up and said he had done his homework (good!). He knew exactly what kind of window we would need/want based on the picture of the house he saw on the 'street view' of Google map (not so good!). He did not bring any samples. The few questions we asked were met with dismissive comments. The quote, which we received a few weeks later and only after the company owner finally called to ask if I had received any proposal, was for the top of the 'price' brand, no alternatives, no comparisons (bad!). The second company representative showed up and we had a somewhat more informative session, but no samples. He called a couple of days later saying that he was sending us the proposal. However, nothing came and my phone calls and emails were not returned. Then, came Carol and the rest is history!! read more

Carol and her team are fantastic! They replaced a bunch of windows in our new (old) house and were so great to work with. The prices were great, the people were lovely, and the installation was all done within one day! Highly recommend! read more

Just had all my windows replaced in one day. Fast work but not at the expense of care and attention to detail. I'm so happy with their service. read more

For the past three months, we reached out to several resellers of Guarda Security doors (http://www.guarda.us/ ) to obtain a price quote and installation. The Guarda screen door allows the homeowner to lock the door and be protected from any intruders from entering via force or using a knife to cut thru the door. We were looking for this door for security, ventilation and the Guarda doors are much more stylish then the current security doors on the market. After several attempts to get a reseller to us back, we found Carol from Winning Windows. Carol not only answered our call, she set up meeting at our home the following day. Carol walked us thru the different options, styles and colors. She was professional and walked us thru the process to order the Guarda Door and a new sliding door in our kitchen. We were told that in three weeks both doors were to be delivered. The doors arrived on time and we scheduled the installation. Carol's installation team show up on time, respected our home and the installation was clean and professional. I can't give enough praise to Carol and her team at Winning Window. If you in need for a caring family run window, sliding door and Guarda door provider that services the east bay, Winning Windows is the firm to go with. read more

Winning Windows replaced 12 windows and one door in our home. The existing windows were a mix of original 100-year-old wood double-hung and cheap aluminum replacements. Cody came out to bid the job and really impressed me - he was knowledgeable, provided thoughtful answers to my questions, and made recommendations based on his experience. I decided to work with Winning Windows primarily because Cody made a good case for installing retrofit windows and because he caught some code requirements early in the process that the other company I had out had missed. Carol and Cody were willing to spend a lot of time with us up front coming up with a way to balance meeting the code with the function and aesthetics we were after. Bernardo and the installation team were as good as it gets - friendly, willing to answer questions, good around the kids and cats, and meticulous craftsmen. We had them replace all of the exterior window trim as well and they did beautiful work. When they encountered some unexpected problems with the existing window framing, they got in touch with me and had recommendations on how to correct it - they didn't just bury the problem. The final inspection by the city was a breeze, and we're really pleased with all the work. read more

Wanted to leave a review for Carol and the Winning Windows crew. We had 3 windows installed. The work was done quickly, within the timeframe given (under 3 hrs!), and they cleaned everything up spotlessly after they were done. In addition, I want to mention that after Carol came out to do the initial quote and learned that we were expecting our first baby in about a month, she moved up our installation date in order to make sure the work was done before baby came. Really appreciated the consideration. Only downside to the experience was that they ended up having to push the date back twice to the following week. This wasn't a huge deal because my wife was home anyway and it didn't really impact our schedules, but it could potentially have been a pain in the butt. Normally I would knock a star off for that, but Carol was good about communication and explained the reason for the changes (a project blew up on them due to discovering unexpected flooding damage). End of the day: we got great windows installed quickly and ahead of schedule. Will totally call them again for future jobs. read more

I need to replace all of the windows in my home so getting the best quality for the best price is very important. I googled around, checked the Better Business Bureau site and made arrangements to get three bids. The warm, wonderful owner of Winning Windows, Carol, came out in person to do preliminary measurements and promptly provided a bid that beat the other two by HUNDREDS of dollars. The pleasant surprises just kept coming - the installer was courteous and neat, the windows themselves were good looking, sturdy, and shut with comforting authority. I've had them in a couple years now and the performance has been great. My home is quieter and more energy efficient by far, having replaced all of the windows on the top floor of my home. I can't wait until I can replace all of the windows on the lower floor. I won't even bother calling anyone but Carol of Winning Windows. I've recommended Winning Windows to two other friends who were also delighted. Truly as good as it gets! read more

I shopped around quite a bit and was very pleased with my decision to choose Winning Windows for my complete house replacement window project (14 windows + 1 back door.) It is important to first first try and determine which brand/quality of windows work best for your budget, then you should contact Winning Windows to see if they will sell/install what you're looking for. Carol offered a very competitive rate and helped by offering suggestions when I was stuck on options. Carol's installer (Bernardo) discovered my decaying subfloor during the install and was able to fix the issue (for an addn'l charge) without needing to bring in a different contractor. Bernardo did a great job and it worked out well because we were able avoid project delays. Carol was very attentive and responsive throughout the process from the estimate at the beginning all the way through to follow-up post-install. You'd be doing it wrong if you went about shopping for replacement windows without getting a quote from Winning Windows! read more

I was in a desperate time crunch, having to order windows before other construction could be done. I called Carol Cabot first thing in the morning and she speedily took my order and had exactly the right windows delivered as quickly as possible. Later, when windows I had ordered before knowing about Carol turned out all wrong, she came to the rescue again, trying to help me straighten things out even though she was super busy with many other projects and even though she would not be getting any revenue from me. If I could give Winning Windows and Carol Cabot 10 stars, I would. read more

Carol and her team are great and so easy to work with. I met with Carol several years ago and she gave me a quote on several windows. I didn't have the ability to proceed with the project then but contacted her when I was ready. She installed a new front door with Garda, kitchen window and replaced my balcony door. After placing the order, I waited for the windows to be ready and installation took one day. We loved working with Carol and her team so much that when we needed to replace more windows in our house, I called her up again in January 2019. I replaced 7 windows throughout my house and it was ready to install within a month. It was so fast! Again, installation took about a day and we are thrilled with our new windows. If you're looking for a reliable, trustworthy, window outfit with high quality work and great customer service, call up Winning Windows!!! I will be sure to call them when I'm ready to complete the rest of my home's window replacements. read more