I did my best to explain the issue thoroughly, but she remained fixated on her initial diagnosis. I'm perplexed by what's happening to my finger, prompting me to seek resolution at the office. Despite lacking medical expertise, I described it as a sensation akin to a bone protrusion. Despite my attempts to convey my symptoms, she was unfamiliar with them. Unsure whether it's bone or ligament-related, I hoped she'd offer insight. She suggested I get an x-ray, leaving me frustrated, confused, and feeling helpless. I went to Patient First, where the doctor diagnosed me with a common ganglion cyst, a diagnosis I could have received without an x-ray. In hindsight, I regret not bypassing her office, saving both time and money. Dr. Carofino performed my surgery, and he along with his staff was amazing! It's coincidental that you "don't know" any patients who leave you a bad review like me. You all had to have my name in the system because you took my co-payment, but you don't "remember me". To put the icing on top of the cake, she billed me for fraudulent services: an annual alcohol misuse screening and an "annaual" depression screening. You're a SPINE AND ORTHOPEDIC specialist, not a psychologist or psychiatrist. Nor did I authorize or have knowledge of those screenings. I didn't even receive results for those screenings either. I'm reporting her and her practice to every agency I can. This is in retaliation to my negative reviews towards my negative experience. She's a fraudulent individual. read more