Honestly I love this wingstop, they always make the best wings but today 09/28 whoever was cooking did poorly today and overcooked our wings and they have no meat at all I literally broke my fork trying to pick it up. Not even just that but they gave me a tender with my wings and it still had feathers on it read more

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The little kids working there are lazy and never answer the phone when their not even busy at all also have bad attitude hopefully the owner can improve that. read more

Literally the worst wait times. I waited the 30 mins from when I placed my order on line then once I got to there I was told it was going to be another 30 mins! read more

Horrible service . I get it.. sometimes it's hectic but no need to be rude there's no Necessity giving rude gestures to people while ordering . read more

Customer service completely sucks here. I was asking from the doorway for 10 minutes for them to check for my name and they ignored my request until they finally went back and started reading ALL the names on the bags that have been sitting there the entire 10 minutes I was asking them. I basically watched my food sit on the back table for 10 minutes as they ignored my request. Needless to say I am not happy whatsoever for the additional weight and for my food to get cold read more

This location in particular had a good system on maintaining safety against covid while minimizing the amount of customers inside, but employee outside managing limit of customers allowed in was left to be in the sun, the food was disappointing and as well customer service, the fries tasted stale and as if used with old oil , no real good taste to it. The order of wings was screwed up and we were given less than the amount we had paid for & the quality of wings was poor . little amounts of sauce and extra dry. Again HIGH DISAPPOINTED read more

This wing stop location has large windows opening up the space. It was very clean and you don't get that stuffy kitchen feel like at other locations. @Deisy was very helpful with our indecisive moods. 10/10 would return to this location. Keep it up guys. Also, Slumberparty by Britney Spears was playing. Good vibes. read more

Wingstop - San Fernando location has been the best I've been to. - Chicken Wings Near Me - San Fernando, California

worker named Aaron yelled at my friends and i. he also had purposely forgot our drink and he had gone over everything we had ordered. the place was okay just not the service. do not recommend going there. read more

The service is the worst... and be waited in line to place an order and they just kept helping people that kept coming in . I told the cashier why did they do that and he said that it happens sometimes and didn't apologize. read more

Horrible wait times, waited 1hour+ for an online order that was suppose to be ready in about 30 minutes

I don't give them five stars because of there customer service, and if you want to place an order over the phone they will leave you on hold for a very long time, online orders are always incomplete, wings are sometimes very dry!! read more

This place sucks big time. The people are rude and don't accommodate you, they can't even take down the order correctly and yeah it's expensive for the hassle you have to go through. This is the last time I waste money here. read more

I really enjoy Wingstop wings. However, this location has been really frustrating with my orders and the lack of consistency is why this isn't a 5 star review. My family and I order delivery here pretty regularly and they started being really inconsistent with the fry seasoning, like hardly any seasoning or sometimes none at all. I figured I'd ask for extra seasoning so they don't forget it. Now it's been multiple times where I get no seasoning at all after I put extra seasoning. It feels like I'm getting trolled at this point by the people working there, and it happens a lot. read more

Ordered my food online , gave them extra time and they still manage to screw things up. Be sure to open up your package and ensure your order is correct . 20 wings and only 1 ranch , all are suppose to be bone in and 1/3 are nugget style !!! And the mild Buffalo ones , basically no dam sauce . This location sucks !! Save your money . read more

To be very honest I love Wingstop but this place just gives me a headache rather than a pleasant experience. I always order online and can never seem to be perfect. Who ever is is bagging needs to make sure they are actually checking the bag! Having to make the trip back to get items that I was missing. The food was cold and very disappointing. read more

Order two different flavor of wings and none had very much flavor. But the worst part of all every single wing was undercooked. This is not the first bad experience at this location but it will be my last read more

yall being cash only and then not taking online orders well before closing is crazyyyyy

This spot is horrible. The crew at this restaurant need a reality check. I ordered online and when I arrive, I give them my name and I get my order. That was fast and easy! I come back home and realize they gave me someone else's order. Thank god I live nearby so I went back and they explained they gave me the wrong order. How does that even happen? Maybe the other order was under the same name? Either way this shouldn't have happened. Also, they need to chill with the grease. The grease is literally spilling out the bag when you get it. read more

I recently came here and spent over $100 on food for my family, my husband and I we ordered flats and they gave us wings with no sauce. We called when we got home and saw and they automatically said we ordered wrong. So we called and ordered again and let them know the problem and automatically got harassed and received disrespectful customer service. I will never be visiting this establishment ever again. read more

DONT COME HERE.Worst service I've ever had in my entire life. In the picture that is maybe 1/5 of wing Buffalo Wild Wings would never. The order was wet wings and hot lemon and half the wings were dry and the lady that served me added 2 flakes of lemon pepper and called it "hot lemon".. a disgrace. They told me it would be a 45-1hr long wait for 10 wings and when I arrived literally 15 minutes after making said order there wasn't a soul found inside the restaurant just a bunch of lazy ass employees and a security guard talking on the phone. I'd rather spend $5 on frozen wings at food4less than come here. read more

Wingstop - Wing - Chicken Wings Near Me - San Fernando, California

I tried the 'Wing Stop' for the first time today for lunch (after church food). The food is really good!!! I ordered the boneless Hickory Smoked BBQ chicken and fries with cheese and blue cheese toppings plus,a drink (8 piece combo). My food was delicious and hit the spot. The place is clean and the menu is very easy to read. The staff are friendly, professional and exhibit good customer service skills. If you love wings and they have many different flavors then try 'Wing Stop'. I highly the 'Wing Stop' in the down town city of San Fernando. Yum !!!! read more

Wingstop - Fries are soooop good plus cheese for topping but the topping is not needed. - Chicken Wings Near Me - San Fernando, California

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This lady with red/pink hair was absolutely rude and disrespectful. I've never had such a bad experience. She practically yelled at me. And was rude. I had no reason to be yelled at. All she needed to do was ask nicely for me to step aside. I cancelled my order as well after she gave me a hard time picking it up. They hadn't changed their gloves at all after watching them touch items out of the kitchen. read more

terrible service, the cashier is very rude, she delivers your food in poor condition and when you ask her to please serve it in the correct way, she is very rude. Her name is Suzette!!!! read more

Worst place. They take forever . Ordered online. Nope. Made me wait 15 Idota. Nnnnnnnnnnnnnnnn

Honesty I have to stop coming to this wingstop, the workers are never wearing their mask correctly and I emailed wingstop twice about how the workers do not wear their mask. And after opening this wing I lost my appetite and could not finish the rest of my wings read more

Wingstop - Chicken wing - Chicken Wings Near Me - San Fernando, California

On Tuesday, January 23rd,2024 I placed an online order for pickup at around 6:00 P.M. at the Wingstop in San Fernando on Truman St located at 1101 Truman St, STE 101, San Fernando, CA 91340. The order was a 20 Pc Boneless with fries and 2 ranches. The 4 flavors were Mango Habanero, Louisiana Rub, Lemon Pepper, and Hickory Smoked BBQ. I picked up the order and after going home I realized they had placed the wrong order in my bag. ( 10 Mild,5 Lemon Pepper,5 Louisiana Rub, and 5 Hickory Smoked BBQ, I had wanted to go back immediately but due to some circumstances, I could not. Today on Wednesday, January 24th,2024 I called at around 12P.M and somebody picked up saying they could give me a refund or my actual order just for this one time but in the future it would have to be the same day, I said thanks and asked for his name, he said it was Arron. At around 3:45 I arrived and I said I had spoken with somebody on the phone earlier and he told me to wait while " he called her" About 20 minutes went by before I saw a lady come out but she didn't approach me or attempt to communicate with me,I then made my way up to the cashier where I waited about 5 minutes before the same cashier who said he would call her reminded her I was here, I explained what had happened she said I had to bring the food back or else she could not help me. I told her what "Arron" had told me and she said she didn't know who that was. I started explaining to her how this wasn't the first time I had a bad experience and how she even made me wait along time to speak to her, she started talking over me and when I said "Excuse me I started speaking first" she gave me her back and while walking away she said "if you really wanna complain, you can call corporate:" read more

Missing the bites from my order. Management would not refund the charge on my card. Only offered fries for the inconvenience.

Overall the delivery service is what it is, order thru Wingstop and doordash delivers it. Neither side will help you the customer if you have a problem with your order. In my case the dasher tried to deliver the wrong order to me. I refused it. Wingstop says they did their part and couldn't do anything for me. And to contact door dash. Who I turn states we don't have your purchase information and can't give you a refund. So now what. I'm screwed.!!! The customer!!! This is bullshit!!! So did the driver who was obviously under the influence take the food back to the restaurant? Or get the munchies and kept it?!! Hmmm . San Fernando location as you can see had a bad rap. Door dash ain't no better. Good luck read more

Ordered 50 wings and waited 45 minutes before they even started cooking the wings, it took another 45 minutes to get them to me. Asked for extra crispy and got soggy chewy wings. Every order we've done here is always wrong. Not ordering here again read more

Amazing service, I got attended by Amy and she was amazing, very clean and spacious store, the food was amazing and very delicious, 10/10 recommended this place :) read more

Really nice service and customer service is great And workers always worry about customers read more

Kenneth the lead at the San Fernando, Truman location should not be in any type of management position or position where he has to interact with any person . Not only did the Truman wing stop forget to input our order , they continued to tell my nephew that his order was on its way out for an hour !!!!!!! My nephew finally asked for his money back and instead of just canceling the order and giving him back his refund, Kenneth the lead at the Truman wing stop instructed the Truman Wingstop cashier that they were to busy to process his refund of the order that was never inputted after taking the order and money. My nephew was never rude to Kenneth the lead at the Truman Wingstop or the cashier for him to be treated with such bad service. The only reason for his treatment (I assume )is lack of training or interest in your job as a lead for the Wingstop on Truman in the city of San Fernando, Kenneth . read more

A haiku for you: Carrots are yummy Spicy wings and fries are good Give me cookies please. read more

This was my first time at Wingstop and I must say, it will be my last! The place was dirty, employees standing around while we all waited for our food, management sitting in front of register counting money. I ordered ahead but still had to wait. Very disappointed because the food itself was actually pretty good, but service is 50% of the reason I go back to any place. read more

Have to have a mask to enter. Lady was rude. They didn't even have boneless wings. No boneless wings at a Wingstop???

I love Wingstop food, but this location is just the worst. I live so close to it so I try to tolerate it, but it literally deserves less than one star. Everyone who works here is illiterate and can't read orders correctly. They always fail to complete my orders and forget to add sauces and fries. Today I went to pick up an online order (which was ordered 40 minutes prior to arrival). I told the cashier my name and she went to "check" if it was one of the orders on the table. She turned to me and said it isn't ready yet, without even checking to see if it was coming out. So we waited outside in the cold. We watched to see if more orders came out. 15 minutes later this idiot checks the table orders again and calls my name. My order sat there the whole time, because she couldn't read the first time. Horrible service everytime! read more

Poor customer service. Dirty establishment. It's 18 months into the pandemic and they still haven't figured out how to run the restaurant. All indoor seating removed. Customers ordered to wait outside after ordering and are informed that there are no refills. This franchise should be pulled by corporate as they are a poor example for the brand. Don't recommend and won't return. The bad ratings from more than 225 reviewers should tel you something. read more

I have always loved wingstop and preferred it over any other hot wing places. However this place was a huge disappointment, to the point that it's a disgrace to the WingStops name. My wing came cold, dried and overly cooked. I ALWAYS order the atomic flavored and it has always been so juicy and delicious. I wasn't sure what happened with my order but I am very disappointed. read more

WHERE IS THE 0 STAR OPTION!!?? Really? How annoying are these people. I ordered off the WINGSTOP website and had doordash deliver the food to my house. Out of 50 wings with 4 different flavors, I got 21 wings with ONE flavor. I was like "ok, ill call them and let them know its not a problem." I call them and the manager says its not our problem we cant deliver the food to you. OK SARAH I ORDERED OFF YOUR WEBSITE!!!! HOW IS IT NOT YOUR PROBLEM, TELL ME?? She then proceeds to say you can come pick up the food yourself OR we can give you store credit??? Are you dumb Sarah? If I was able to pick up the food I would've ordered for pick up not delivery. Get your shit together Sarah don't be dumb and make your customers happy. read more

Where do I start?? If there's one wingstop I can recommend it's this one and the one in Valencia!!! Everything done fresh as can be. cold ranch and warm wings. Highly recommend!! read more

Wingstop - Chicken Wings Near Me - San Fernando, California