So you guys just allowed my Uber eats order to be taken by another customer (not even a Uber DRIVER) and then refused to remake it when it was your fault. Absolutely unacceptable and you don't even know that WE THE CUSTOMERS are then CHARGED FURTHER for canceling an order that you refuse to remake so it can be delivered. Change your policy or close. Tf. (UPDATE: thankfully someone reached out the team and Wingstop made sure our food was right and fresh! I appreciate that!) read more

This is the worst experience I have ever had at a wingstop. I came in and the lady at the register would not take my order. She requested someone else come and do it while Was busy doing nothing. The experience took upwards of 25 min for "fast food". Once I got my food the chicken was so rubbery and awful that it made me puke and my friend found hair strands tangled in his fries. The store was called and spoke to the manager and all I can say is that their employee work ethic stems from their manager. She never apologized for the hair being in the food and was overall very rude. I would never recommend coming here. Would rather starve. Thank you. read more

Roaches was in the store crawling on my friends while we were eating we felt uncomfortable and left. read more

Wingstop - This place had roaches crawling on my friends while we were eating inside and we had to leave because we felt disgusted. - Chicken Wings Near Me - Greenville, North Carolina

The food is horrible. Wings are overcooked and the sauces are gross. If it wasn't for us doing takeout, I'd would have taken everything back and asked for refund. Never again. read more

Thirty minutes longer than stated on the app. Asked twice for an update on status. No details provided and no apologies for terrible service. Last time we go to wingstop read more

This is by far the worst experience at a Wing Stop. Everything about my order was wrong. I asked for a 10 piece classic, 5 lemon/hot and 5 garlic parmesan. When they called out my order, they only put initials and that was confusing because there is no K anywhere in my name and what was on the tray was not what I ordered. It was all original hot. When the male worker brought me my food the second time I asked him about my fries. He got offended and got in my face, and used a deep voice to try and intimidate me saying you didn't say anything abut fries or garlic parmesan when I took your order. If you want fries I will up-change you. I said that's fine, but I know what I ordered and walked up to the register to pay then he said not to worry about it. Not to mention the restaurant was discussing. The doors to the restroom looked like they never have been cleaned and the soda machine was filthy. In the background you could hear other customers complaining about their orders as well. There was one guy who sat in the lobby for about 30 minutes and when he got his food it was wrong. They remade his order and that too was wrong. read more

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dont eat here if you value your health. if they arent forgetting your food at pick up, theyll give u 4 quarter size chicken nuggets and call it an 8 count. not to mention theyll b colder than the iceberg that sank the titanic read more

Wow. I am very disappointed with this place. I had high expectations and I guess that was my error. I order. 1. Love the atomic wings. Great heat and flavor 2. Louisiana rub. Not impressed. Removed that from the menu. 3. I tried to call in advance and got voice mail ? Really ??? When you advertise call ahead. 4. I tried to order online. It let me go all the way to checkout before it told me it was unavailable. 5. If all that isn't enough take a look at the pictures of theses pathetic wings. They are at best nuggets. Not even close to tenders They won't be getting my business again Buffalo Wild Wings or kickback jacks or east coast wings for my Wing fetish in the Greenville area going forward. read more

Wingstop - Atomic wings are tasty with great heat and taste but really? They are nuggets at best - Chicken Wings Near Me - Greenville, North Carolina

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Terrible service and we've watched about 50 people come in and get food after being told an hour wait over an hour ago

Ordered 3 8 piece combos. Got home and realized was given 6 piece combos. Called store and was told I had to come back same night for the missing pieces. I live several miles away and asked if I could return the next day for a single 6 piece. They said no. Too bad for this company as it would've resulted in additional sales as I surely would've bought more. No I'll just choose to go elsewhere. Oh and to top it off they combined 2 of the combos in a single styrofoam box. Lazy or cheap I don't know. read more

I am just baffled and simply disgusted!!! My boyfriend and I got food here today and took it home. While watching tv we ate and at one point I got full so I passed him my fries. I had already ate half so as he finished the other half he noticed something that did not look like a fry at the bottom of the basket. Indeed it was not a fry. It was the bottom half of a damn ROACH!!!! I have absolutely no words to describe how disgusted I am. This was the first time EVER going to a Wingstop and it will definitely be my last. We tried contacting the store and since they were busy (the line was almost outside the store when we picked up our food) they left us on hold for 10+ minutes. We have contacted corporate but I hope no one has to experience what we just went through. Please stay away from this place before someone ends up sick!!! read more

Wingstop - a bed bug on a white plate - Chicken Wings Near Me - Greenville, North Carolina

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Pitiful customer service. They constantly get to go orders wrong and instead of taking responsibility for it, they turn it on the customer. I would expect people being paid can properly read and assemble orders correctly, however, they consistently prove unable to deliver and they're quite unapologetic about their shortcomings. Truly embarrassing. read more

This place is very hit or miss. I'm a huge fan of the seasoned fries, but the last three times I ordered them: The first time they were dried up and half of them were rock hard. The second time they were pretty decent, but cut too large for my taste. The third time I paid for extra seasoning and they came with barely any! The last time I ordered wings (I always do the dry rub and get medium and mild sauce to dip them in) some of the wings were big but some were very small, and they all seemed really fatty. My boyfriend went in to pick them up and I wish I had instead. He asked for the sauces and apparently some dude in the kitchen yelled that mild is medium or something and he only gave my boyfriend the mild sauce. It tastes WAY different, it's almost kind of buttery (kind of like the Hooters sauce you can get from the store in the jar) and I can't eat a lot of it, so I was pretty bummed about that. Maybe if some things can change around there I'll rethink my review. I'll try them again just because I love the fries. Fingers crossed. UPDATE: this place had gotten way more consistent and overall much better! Staff are all so kind and hardworking, food is great! I go at least once a week most weeks. read more

I ordered the 8 piece lemon pepper wings and fries combo. Wings were too small for the 12 dollar price tag! Food was seasoned and cooked good and customer service was great. If wings were larger, I would have rated 5 stars. read more

Wingstop - 8 piece lemon pepper wings and seasoned fries - Chicken Wings Near Me - Greenville, North Carolina

Sorry never answer phone when they do they just hangs up need new management very unprofessional needs to be shut down

I just saw an incredibly understaffed and busy as all get out get verbally abused by a customer and they handled it with professionalism and grace!! Great job y'all!! read more

Don't understand the reviews and I almost didn't try because of all the negative reviews but I always see and hear about this place only good things and they were right this is one time people have just not posted the positive reviews. All my food was hot and fresh and delicious read more

I ordered online through the website for delivery to my house. Got a 40-45 minute waiting time. After waiting an hour and no order, we called the restaurant, got hung up on several times with no explanation. When someone finally decided to give us the time of day they were extremely rude and told us that our order was being made (an hour and 30 minutes after we ordered it) and proceeded to hang up. When it got to the 2 hour mark, we drove to the restaurant to figure out what was happening just to find out our order was cancelled without any notice. The manager and every employee was rude ONCE AGAIN and the manager explicitly stated that "it wasn't his fucking problem". my card was charged for the meal and everything. if i could give 0 stars i would. read more

I would give this place no stars if possible! Worse food and staff experience ever! We ordered off their App for delivery and the food that was delivered was incomplete and missing a whole meal. Call the restaurant and told that was our problem and not theirs. We had to take the food back and still was not corrected. read more

Good service and professional staff under pressure. Also very attentive through the waiting process.

Good wings, didn't feel like cooking, exceeded my expectations had the spicy Korean, mild, and bbq. Fries were good, overall good experience, the price is a little high but I'm satisfied! read more

Rather disappointing. I've been here a couple of times and the wings are just OK. The last time I went is what solidified my opinion. I did a mobile order and drove over to pick it up, when I arrived the girl at the counter was on the phone and was not acknowledging anyone . I stood there for a few minutes and she finally asked for my name (while still on the phone) and I gave her my name I paid and she remained on the phone for the next few customers. She didn't get off until one of the cooks told her too. I don't like to leave bad reviews but the service was poor , the wings were mediocre and the fries were gross . read more

I have been here a few different times and really enjoy the wings and voodoo fries. Sometimes you may have to wait a few minutes but it's worth it to me for hot fresh food. The staff here is also very friendly!! read more

I decided to place an order online as I was leaving work, to pick up on the way home. I work at the hospital. It seemed as if it didn't go through, so I decided to call to make sure it did. They answered immediately, but stated, "please hold." and put my on hold. I walked to my car and drove all the way to the restaurant, while remaining on hold (over 17 minutes). The phone was disconnected as I arrived into the parking lot. I went inside and there were maybe 3 or 4 people waiting for their food, but no patrons at the actual register. I walked up and asked if they had my order from online and they did not have it. They asked if I wanted to place an order, however I declined and let them know that I what had happened and that I had been left on hold for over 17 minutes. It was quite clear that I was forgotten about. I was genuinely looking forward to trying out wings from here, however this experience has left a sour taste in my mouth. FYI I called Wings Over Greenville and placed an order for delivery. They actually had my food delivered to me in roughly the same amount of time I was placed on hold at your establishment. read more

Ordered online about 30 minutes before going and had to wait another 30 minutes after we got there for 2 small orders of wings. Then we got home and they tasted terrible. Burnt and had barely any seasoning. Hopefully will be better next time we go. read more

The wings hardly have any sauce on them. My son said it taste like nothing. And he's right. Not work the wait or the money.

I decided to try the new Wing Stop last night and I am so glad that I did!! I ordered a combo with 8 wings, Cajun fries, and a drink. Super good deal considering it was $11 for all of those things! The portion of fries was huge and the wings were sooooo yummy. I ordered the garlic parmesan and the teriyaki. Totally worth it! I ordered online and picked it up at the counter with no wait. The only thing I do wish is that they had more flavor options (like a honey BBQ) but the flavors they do have are super good! I would definitely eat here again! read more

This place is AWESOME! Much better than any other wing place in Greenville. Crispy wings, salty/sweet seasoned french fries, and delicious ranch. Also - $1.99 beer. Good quality food for an even better price. You have to try this place! read more

the fries was dry and soggy and had no seasoning whatsoever. they didn't have any lemonade so i got watered down tea instead. the service was slow and tedious, the restaurant wasn't dirty or anything read more

Wingstop's cajun corn on the cob is sooo good; and the wings have a lot of meat on them (even the flats). Friendly staff with excellent customer service...I'm hooked read more

I called 3 separate times. I was not spoken too at all, then muted and hung up on the 2 of the calls I made. The 3rd phone call I was spoken to in a very rude manner and hung up on. Just based on that simple interaction alone I will most likely never even step foot inside now. read more

We drove from Wilson today to check them. They were amazing. Everything was hot n fresh. It was still pretty hot when we got home. We had to warm the fries a bit but it was all yum to me n the kids. read more

Waited nearly 50 minutes for 12 wings and an order of fries... while the front register worker went next door twice and bought icecream for herself & other employees.. even while customers were waiting in line to order. Horrible service. read more

Before going to see a movie with my freshman ECU student we are here and I will honestly say it was EXCELLENT!! As someone that works in a restaurant I can honestly say I wish all of my staff was as friendly as the employees were here. They made my wings crispy just like I asked and the flavors were great!! I love the choices of meals for two. I will definitely visit this location again when I come back into town! On a side note~ as a South Korean ~ the Korean wings were on point!! read more

Great product but they forgot about half my order and didn't realize until I got home and had to wait way longer than I was suppose to.

My first thought of this restaurant was that the wings would be excellent. The employees were great, but it took over 20 minutes for me to get my order. The wing flavors were not as great, as I thought it would be, the Louisiana Rub didn't have a lot of flavor and the Mild Wings were not even spicy at all. Would I recommend this place to someone in the near future, No. read more

My boyfriend had gone here previously and stamped a "not going again sticker." The timing took way too long for subpar wings. We decided to go together over the weekend before going to the movies. We gave yourself a nice 35 minutes before the show time to get some food. We ordered the food and said, "it will be about 15 minutes." The store to my eye wasn't packed. There was one woman in front of us but everyone else in the store had been served. We sat and enjoyed the football game but the clock kept ticking. More and more people started piling in and ordering. I would say around 6 people overall? All those people got served before us while we were around 10 minutes ahead of them. We waited for 45 minutes and did not get anything. My boyfriend ended up going up and getting a refund. A simple "sorry for the wait" was given. I can understand a wait but 45 minutes when everyone ahead of us was getting served? Couples and group parties were served before us. Once again a poor performance​. Will not return or recommend. read more

I was in Greenville visiting my daughter and we decided to stop at this new Wing Stop for lunch. BIG MISTAKE! The ladies at the front counter were extremely polite and helpful. Problem is they were out of almost everything.No Boneless wings, out of certain flavors etc etc. We ordered but 3 sets of customers after us leftwithout ordering when they found out they were out of everything. Waited for an extremely long time as the kitchen seemed to be having problems. One customer ahead of us got his order but it was totally wrong. The manager/ owner was called out but was not willing to do anything about it. There were no napkins, just one roll of paper towels for the whole restaurant. No ketchup dispenser, just one large dirty bottle of ketchup on the counter for the whole restaurant. Definitely the most mis managed fast food place we ever have been in. While the wings and fries were really good , the place was not worth the aggravation of management that could not care less.Extremely disappointing experience. read more