Lunch time stop was fast and friendly. Facility was clean and professionally kept. Wings were well priced and made just right. read more

Wingstop - Medium classic with ranch. - Chicken Wings Near Me - Colorado Springs, Colorado

They messed up my order. Manager was a jerk about it. I will not be back to this location ever. Literally was missing a whole large order of wings and manager said I was the problem. One and done for me. I'll buy wings from the local place next Friday read more

The ranch is the only good thing here.....not the wings or the customer service.....JUST the ranch dip.

really good food and very good flavors and they are very friendly with their customers and give you idea

I had THE WORST experience with this Wingstop last night. I placed an order on the app and asked that it be delivered at 4:45 pm. As soon as I placed the order it said the order would be deliver in 45 minutes. TOO EARLY! I immediately called the restaurant, like it said to do on the email. The manager, Jorge, did only want to argue with me that it said deliver immediately. He told me I needed to call DoorDash to fix. Well I couldn't even understand what he was telling me because of his accent. He told me he would call and he would make sure my order was delivered by 4:45. I didn't get my order until 5:30 and it was cold. I let him know and he didn't care. I will not order from this Wingstop again. read more

Please avoid this location if you want to wait 45 for a 6 piece. Not only did they get my order wrong it was cold. After waiting for 20 mins, asking if my order was almost ready, it was actually already done and waiting on the rack behind cashiers.. please go to any other location but this. Heck go to BWW. If Dolores M. is at register, expect to be ignored, terrible customer service. read more

Wingstop - a close up of a receipt on a table - Chicken Wings Near Me - Colorado Springs, Colorado

We ordered the food online and had ample amount of time to get to WingStop 530 S Acadamy location. Once arrived I was told it was going to 15ish minutes. Sure. Waited. Waited.. as the store started to get packed full of door dashers I realized I only had ordered 10 wings and I shouldn't have waited almost 30 mins to get the wings. I made sure I was at the right location and said my name to confirm my food was on the stand. The employees kept saying no it's not ready.. I waited a few more minutes to just say please check those ready food bags... when she realized it was sitting there after just confirming with my phone number. Not coming back to this location again. They need to focus and get with the program. read more

I always buy wings and they only put flat wings in my order, that makes me angry, can they do their job well?

Received cold food even within the time of pickup, order wasn't correct would not recommend

This review is for the people In the back. The ones who make the food. The customer service was good at the front end. I placed a phone order and got an estimate time for my order, 30 minutes. 20 bone in wings. Each wing is $1.33 now bone in, thanks inflation among other factors x the year is 2022. The wings had enough sauce and tasty... I was eating an atomic wingX my last one.. and something told me to look at it closer, it was a big wing juicy... when I noticed... feathers... yes little feathers.... I know how nature works and I know wings literally come from a Chicken with feathers... I have butchered my own chickens before.. that's why I didn't die of grossness. But cmon... that's not cool. Clean your wings right. Im paying more for bone in, I want clean wings. The boneless must always come with extra stuff we don't know about.. that's why I order classic. I got a lil bit of feathers , just my luck? I didnt take a pic, honestly am not that petty. read more

Sometimes it's good sometimes it's really bad. It really depends on who is cooking that day. I order the Cajun corn a lot and 2/5 times the corn is icy and cold. They never take responsibility for it when I let them know it's inedible. read more

This is just one of the WingStop restaurants in Colorado Springs. I do not know why I continue to come to this store. Dumb I guess. They are the slowest store that I have visited. 30 plus minutes for an order of 10 wings. They literally have 1 lady cooking on a Saturday night. When I finally get my food is is always good but the wait is terrible. Not to mention that the parking lot always smells like weed. Thanks Colorado. Grr. read more

I wish I could give a zero-star rating seeing as how I haven't received a single correct order in 3 or 4 years; and most of the time I don't receive any of my food. I call to get a refund, but only the manager can issue a refund. And the manager is only in during the mornings, which must be very convenient since I am also at work during the mornings and am never able to secure a refund. From my experience, there is no saving grace for this restaurant. There's absolutely no accountability for the continuous errors made by this store, nor their delivery partner DoorDash. Every time, I'm out money and there's nothing that anyone can do to help me. Nice scam they've got going on. Perhaps this location should stop offering a delivery option. Any other food delivery that is fulfilled by DoorDash is willing to hold someone accountable, but this establishment almost snickers while telling me that there's nothing they can do about the money/food/customer service that I am shorted with every failed order. If you're picking up, I guess you might be safe from the mockery of service we who order delivery must face regularly. So if you want some food delivered because you donee want to go back out after a long day at work, then I would certainly recommend considering an alternate restaurant because this one obviously doesn't care if our kids get to actually eat the dinner that we already paid for. read more

Would give 0 stars if I could , I order online and had to wait 30 Extra minutes, they need to hire more people

Today was the first time I received bad service at this place. The order I placed was online. I arrived to the store around 2 mine after my pickup time & was told to wait. I waited for 30 mins & noticed how the cashier went from order to order but never called my name. She had time to flirt with some other kid, be on her phone, walk around. I finally got tired of waiting & asked what was going on just to have her turn around & grab the same bag I saw when I first arrive to the restaurant just sitting there with my food. I wasted time just to get a ops sorry here you go & ended up with cold fries & wings. I work in the same road, I always place orders online & never experience such horrible service. The manager needs to be there checking on these kids otherwise I will def consider just going somewhere else for lunch & or dinner. Her name is Jocelyn read more

This was our first time trying Wingstop, as we have heard they had some decent wings... I got boneless bbq wings and we also got buffalo bone-in wings, each one being the meal... we found the prices to be high for what you get, as you get a choice of either fries or veggies and not both as elsewhere... the boneless wings were pretty solid, but nothing remarkable or that is going to stand out. The bone-in wings were not as good. The fries seem to be the standout item from Wingstop as they were amazing! read more

Order online! Hell yeah! Why would you want to wait?? Just... easily order online, pay when you arrive, and avoid waiting. Best choice They offer deals often, 16.99/ 25 boneless wings And 65 cent wings which is a win deal. Mango habanero, garlic Parmesan, and mild are too legit. Great service, and the food is always cooked to thoroughly enjoy read more

I enjoy coming to this location, usually around 3-4 pm weekdays when it is fairly slow. Jorge does an excellent job with this place. Customers are treated respectfully and the food comes out piping hot. He does a great job seasoning the wings, tenders & fries. All the ingredients at this location seem to be very fresh, even the brownies . I'm a big Wingstop fan and I like this location very much, mainly because Jorge goes the extra mile & runs a tight ship! Props buddy! Great work will definitely be coming back. read more

Wingstop - Chicken Wings Near Me - Colorado Springs, Colorado

Great food and very patient staff for people who never been here before.. And thier buffalo fries are fantastic read more

Wingstop - Really fantastic food love the buffalo fries so damn good - Chicken Wings Near Me - Colorado Springs, Colorado

This was not a Wingstop that I am used to... pass on it. The wings were swimming in sauce to the point it was gross. Two of the chicken pieces were dry and old. The store itself is tiny. My tray was dirty and sticky with old, brown congealed grease. Wash your damn trays. Seriously. I had to wash my hands after I touched it and I am the kind of guy that will eat something off the floor when it falls! The plus: their fries were fantastic. The store was being mopped and the floors were clean. read more

I will probably never come back here again. What I'm about to say here has happened all 5 times I've been here. Every time I order online, my order is usually 15-45 minutes later than what the online predictions were. Out of the 5/5 times late, 3/5 times was due to them forgetting that I was waiting and letting my food sit and get cold. The environment isn't the best either, and tables are old and very cheap. If you're looking for wings, go somewhere else. If you're looking for WingStop specifically, go to a different branch. The only reason this isn't 1 star is because the food is actually pretty good. However it's not worth all the hassle. Never coming here again. read more

The most inconsistent of ALL the locations... they will literally tell you 20 mins and it ends up being 40 every single time. You ask for flats and they give you drum sticks... makes no sense get your sh*t together! read more

Went to Wingstop because we were craving wings and I was craving the bourbon baked beans. We get there, order the 30 wings, per usual and noticed the baked beans weren't on the menu. I asked about them and they stated Wingstop stopped serving them. I was very disappointed because that was the only reason I went to Wingstop for wings, rather than any other wing place. When we got home with our wings, we opened them up and my original hot wings were fried dry and had very little sauce on them. Not only that, but they also had a weird taste to them. I'm not sure what the strange taste was, but I didn't want to take chances of food poisoning, so my entire order was thrown in the trash. My dinner that night consisted of only veggie sticks. I'm glad I ordered 4 extra orders of veggie sticks. I'm extremely disappointed in this restaurant and even more disappointed they (Wingstop) removed the baked beans from the menu. I really hate wasting money on food I have to throw away. read more

Almost every time we order from this location something is wrong or missing in our order. On a couple occasions the wings tasted stale, old, not a good flavor, old oil taste, and the fries on occasion tasted too salty. read more

On 2/07/2022, around 6:30pm, I visited this location for a DoorDash order and the cashier kept talking to a customer, not about an order. She kept talking and talking and when I finally told her that I was there for a DoorDash she refused to give me the order because I was being rude even though I asked her politely. She kept saying that she was the manager but I know that is not the manager. The employee was extremely rude. Never going to this location again read more

trash establishmen. ordered online and I still had to wait 20 minutes for my order once I got there

This the the first time we picked up from this location, and unfortunately the last. Normally we LOVE Wingstop Garlic Parmesan wings. There was virtually no seasoning on the wings at all. When we arrived, there were already a few customers complaining. We thought they were overreacting until we tasted our first bite. Really disappointing. read more

So I've always tried getting around to writing a review but I've been slacking with writing any reviews lately. A special situation happened which got me motivated to do so. I've been here a few times and have never had a problem with the service or food. Actually it's pretty amazing to be honest. The only thing that I don;t like is their fries but I'm picky so that's not something to lose a star over. So lets talk about the situation. My fiancé and I show up, order what we wanted and sit down. She proceeds to sit down at a table and so do I. Our food comes out a short while later and we forget to grab forks and napkin and the guy gladly got it for us without us asking. We finish up and leave. We get home a couple hours pass by and my fiancé notices that she can't find her purse. We keep looking and looking until she finally realizes and gives me that "oh %^$!" look. By this time they had been closed for a half hour so no answer on the phone. I drove by but they were gone. The next morning we wait until they opened and as soon as we went to the counter he recognized us and gave her her purse. EVERYTHING was still in there untouched. There was a good amount of cash in there, checks, ID's, shot records, etc that would be hard to get replaced quickly. We gladly gave him a reward. He refused to take it but I said if he would not take it that I would just leave it. So he did. He said he was just doing his job. I don't recall his name but I will find out and make sure his manager knows how well of a job he did. Not many people would get their purse back. I can say that I will be glad to give them my business and will continue to do so. Thanks Wingstop! read more

The food is perfectly acceptable but the service was quite aggravating. Walked in to an empty restaurant and ordered a combo (wings, fries, and a drink). Was told it would be a 20 minute wait due to call in orders. I replied that that was understandable and asked if I could have my fries while I wait for my wings. It's a fast food restaurant and they're making fries continuously, a single order if fries should have no impact on their ability to fulfill their take out orders. They refused rudely with no explanation beyond "the fries come out with the wings". Cool, I'll be buying my fries and wings elsewhere. read more

really surprised how good these wings were, I'd had wingstop once years ago and wasn't impressed but this visit made me a believer. I even picked them up late at night and they were still fresh and crispy. read more

I would give this Place zero stars, but that's not an option. The staff is unprofessional and shall i say ghetto. The waitress walked by my table more than 5 times and didn't acknowledge the fact that my cup was empty. I placed the cup at the edge of the table and that still didnt get her attention. Mid meal, an unsavory looking man pulled up blasting his music and my waitress and another staff member stood outside laughing and joking with him for a half hour. (I recorded them if you'd like to see ) before i even got my food i could hear how the waitress and cook was talking about me before she placed my order. I will never come here again! read more

You can't tell someone there food will take 5 minutes then have them wait almost 1 hour for there food. For what to see if someone gets mad or what cuz that's something I'm seriously trying to work on. The young man working the register needs to be replaced and all the workers are eating at the tables need to be replaced. Give us late food then come out and eat your wings next to us n ask if our food is good that's just weird n kinda gross. How you gonna cook someone food then sit down next to your clients n staff n eat your food. In other words no sirven cabrones read more

Very disappointed with how disorganized this specific place is. We have Wingstop weekly and decided to grab dinner from this location. I was on hold for five minutes a employee answer the phone and they hung up. I called again and was placed on hold (10 min!) and they continues to do it when I called back. By the time I got there it wasn't busy. I would give this place a zero if I could. Horrible customer service. read more

Great tasting wings you expect from a chain like Wingstop. But, like every other Wingstop the service is borderline non existent and the food takes much longer than it should (20-30 min). If you are willing to spend time in the store or pick up the order, great choice for wings. read more

I placed an order online for totaling over $30. I was initially going to do pickup but it said that they now have a delivery option so I opted for that. I then realize it's been 2 hours and no delivery. When I check my email it says that my food was delivered to me via door dash over 30 minutes prior! I was completely shocked and called the location and I get told they are now closed and I need to call back tomorrow to talk to a manager about getting a POSSIBLE refund?! Like what?! Where is my food lol. She states that it was picked up by door dash and she doesn't know where it is. No where on the site, when ordering or even the confirmation email that I got states that door dash is bringing this, if so I would've drove to pick it up because of a previous issue. Totally disgusted at the entire transaction and lack of care at all from Wing Stop. read more

These people are so slow I order my food an hour ago and I still have nothing but a drink so imma need for them to speed it up with my food cuz I'm hungry read more

Ordered online to skip the line. Got to store and had to wait in line for 20 minutes. Get to the front of the line to be told that the online ordering system isn't working. Takes another 30 minutes to get my order. Beyond frustrated! First time I have ever been to ANY wing stop and not sure I'll be back. read more

I love this place best wings on Colorado springs .

I love wings and really wanted to like this place. Me and my girlfriend got a variety of wings to go and honestly I was not impressed. I love spicy wings especially but even though their ghost wings are spicy they just weren't any good. Out of all the flavors we got the garlic wings were the only ones decent. I know that Buffalo Wild Wings around this area is a let down but there wings are still better than this Wingstop which is sad to say. read more

As a first time customer I was overall satisfied... however u maybe wonder why only 3 stars? As being from buffalo ny my expectations are high... I ordered 8 hickory smoked bbq "Bone In" wings (regular wings) with BLEU CHEESE. which to my surprise were more than boneless? That's new to me! As well as a "LOADED FRY" well my loaded fry consisted of ALOT OF HOT SAUCE AND RANCH DRESSING? That's new decent but not a preference! The wings were perfectly cooked and the sauce was pretty good as well! AS FOR THE BLEU CHEESE... I thought it was ranch asked for BLEU cheese and well it tasted the same! Not sure what they use for BLEU cheese but runny and creamy isn't exactly what I think of! Thick and tangy is what BLEU cheese is suppose to taste like! Food again overall great aside from the MANY OF FLIES bussing around overall satisfied esp for something late night! Me personally I would come here again but not until I try some other places! read more

Wingstop - Chicken Wings Near Me - Colorado Springs, Colorado